Menu
Write a review
File a complaint
CaratLane.com Profile

CaratLane.com

www.caratlane.com

Learn how the rating is calculated

1.6

Overall customer rating from reviews and complaints

CaratLane.com earns a 1.6-star rating from 0 reviews and 22 complaints, showing that the majority of jewelry shoppers are dissatisfied with their purchases.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CaratLane.com Complaints Page 2 of 2

ComplaintsBoard
P
6:09 am UTC

CaratLane.com Beware

I found out beautiful present for my daughter on the caratlane.com website. I placed the order and indicated the shipment address. I received the confirmation letter, and the seller estimated the day of delivery. But nothing arrived on this day. I contacted the seller, who told me that the purchase was delivered to another address. They advised me to wait 5 working, but I again received nothing. Please leave comments about this seller, because people should be aware when they buy from them.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
D
D
dmkjhg
GB
Send a message
Jan 16, 2014 9:33 am UTC

I would insist people not to buy from caratlane. They have indeed good service and product. But the concern it you can't exchange their product. They will not buy back their product unless you are buying another product from their. To cut it simple if you need money and if you wan't to sell off your gold, you wont get the cash value. Every jwellers buy back their product and only deduct the making charge, however caratlane don't follow the standard policy.
DM

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
CaratLane.com Category
CaratLane.com is ranked 9 among 201 companies in the Jewelry and Watches category