Menu
Write a review
File a complaint
Getnamenecklace Profile

Getnamenecklace

www.getnamenecklace.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Getnamenecklace Complaints 10

ComplaintsBoard
C
4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Poor Customer Service and Quality: My Experience with Getnamenecklace

I was really excited to get my hands on a ring from Getnamenecklace for my wife's Mother's Day gift. I ordered a customized ring with both of our children's names and their birthstones. I spent a total of $35.15 on the ring and waited for almost 3 weeks for it to arrive. When it did, I was really disappointed to see that they had only engraved one name on both sides of the ring.

I tried contacting their customer service team to get this issue resolved, but was extremely disappointed to find out that they were only accessible via email and took a whole day to respond. I feel like there's only one person running the whole site from Asia, which is really frustrating.

Over the last 3 weeks, I have been given the runaround by their customer service team. They keep telling me that their staff is out for vacation, and that I should email them again in four days. They asked for more pictures and the order number multiple times, only to ask for the same thing again a few days later. It feels like they're not really interested in helping me at all.

At this point, I've lost all faith in Getnamenecklace. They have nice pictures on their site to lure you in, but their customer service is fraudulent. I just want my money back or the correct ring sent to me, but I don't think that's going to happen. My advice? Stay well away from this site.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
D
3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace My Disappointing Experience with Getnamenecklace.com: Late Mother's Day Delivery & Inaccurate Tracking System

I gotta say, I had a pretty bad experience with Getnamenecklace.com. They charged me an extra nine bucks for premium shipping to make sure my $50 necklace would arrive before Mother's Day 2020. They advertised guaranteed arrival before the big day on their website when I placed the order, so I felt pretty confident that everything would be okay. Boy, was I wrong. It's been 10 days past Mother's Day, and a whopping 45 days since I actually ordered the necklace, and guess what? Still no necklace. And don't even get me started with their tracking system. It's probably the most inaccurate tracking system I've ever seen in my life. I fired off multiple emails to their support team asking for a refund on my shipping cost because of their failure to deliver the package on time, but all I get in return is a canned message about how the coronavirus is an unforeseeable event and they can't promise any delivery. Seriously? I'm pretty sure the coronavirus was already around on April 13th, 2020, which is the date they advertised the guaranteed arrival. So they knew about the virus, still took my extra shipping money, and then failed to deliver on their promise. That's just awful. I just want my necklace, and I want my shipping cost refunded!

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
J
2:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Beware of Getnamenecklace: Low Quality Service, Delayed Shipping, and Unresponsive Customer Service

I gotta tell ya, I ordered a necklace from Getnamenecklace (getnamenecklace.com) on April 20th 2020, and boy was I getting excited for Mother's Day. On April 24th they shoot me an email telling me it's shipped and on its way with a nifty order and tracking number. I immediately start checking that bad boy everyday, but guess what? It's been sitting at some processing center in Bloomington California for 11 whole days now! Can you believe it? Ain't nobody got time for that! I called the postal service and they have no clue where it is, and now I'm getting salty because I emailed the company and haven't heard a peep back from them. On top of all this, the website doesn't even recognize my order number! Are you kidding me? It's May 21st 2020 now, and I'm still necklace-less, and feel like I might never get my hands on it.

To make things even worse, I discovered that Getnamenecklace will charge me a whopping 30% just to get a refund for an item that I never even received! That's some shady business right there. I'mma tell you all now to beware and read reviews on companies before you make the same mistake as I did. Ain't nobody got time, and definitely not cash, for a company that will just let ya down and take your money. I'm so angry right now, but I hope by sharing this experience, I can save someone else from going through the same mess as me.

Read full review of Getnamenecklace
Hide full review

Is Getnamenecklace Legit?

Getnamenecklace earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Getnamenecklace highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Getnamenecklace to understand what to expect from them.

Getnamenecklace has claimed the domain name for getnamenecklace.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Getnamenecklace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Getnamenecklace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Getnamenecklace as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Getnamenecklace have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Getnamenecklace and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Getnamenecklace.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Getnamenecklace's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Getnamenecklace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Getnamenecklace Review: Poor Quality and Lack of Customer Satisfaction

So, I recently bought a ring from Getnamenecklace to commemorate the memory of my two daughters. The moment I found the ring, I was over the moon with excitement and didn't go through the trouble of checking reviews - that's on me. However, upon receiving the ring, I was disappointed to find out that the stones were way too small, and the wing design on the ring looked like hands instead of wings. The engraving on the ring was also crooked and slanted from one corner to the other.

As a concerned customer, I immediately contacted Getnamenecklace and explained my grievances. They asked me to send pictures of the ring, which I did, and they told me to wait for their response. June from the customer service team got back to me and told me that she had talked to the design team and confirmed that the ring was of fine quality. This response was not only vague but also showed a lack of concern towards customer satisfaction.

To make matters worse, Getnamenecklace seemed to be unwilling to take any responsibility for their mistake. When I wanted to return the ring, they told me that they would charge a 30% restocking fee. Seriously? Such a fee for a product that was not as advertised! On top of that, there was no sign of genuine apology or willingness to provide reasonable solutions.

I must say I was deeply disappointed in myself for putting my trust in them - but, more importantly, I was shocked by the lack of care and effort put into ensuring customer satisfaction. I finally learned through this experience that Getnamenecklace did not care about taking pride in their work or delivering their promises to customers.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Getnamenecklace Review: Cheap Garbage and Terrible Customer Service

.

I gotta say, I felt the same way when I ordered a necklace from Getnamenecklace. I was really excited to see a personalized piece of jewelry that I thought would be great for my girlfriend's birthday. And like you, I was lured in by their promise of quick delivery and tracking info.

But boy was I disappointed. First of all, the necklace took over a month to arrive. When it finally did, it was nothing like the picture on their website. The quality was poor and the engraving looked like it was done with a rusty knife. Not exactly what I was expecting for the $55 I paid.

To make matters worse, when I emailed their customer support team (after finding an email hidden deep on their website), they gave me the runaround. They told me to send pictures of the necklace, which I did, and then they took three whole days to reply. And what did they say? That the product was acceptable. Are you kidding me?

It's pretty obvious that this company is just another Chinese scam. They promise quality products and fast delivery, but what they actually deliver is cheap garbage. And they don't care because they know they're taking advantage of trusting American consumers like us.

Honestly, I don't know how they're still allowed to operate on the internet. It seems like fraud to me. I wouldn't recommend buying anything from Getnamenecklace, unless you want to waste your money on junk jewelry that's not even worth what they're charging.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Getnamenecklace.com Review: A Total Scam and Unprofessional Service

I gotta tell you, I bought a necklace from Getnamenecklace.com and it was a total disaster. I was so excited to get my Arabic name on a necklace, but they messed it up big time. I mean, they sent me pictures of the necklace before I even ordered it and the name was right. But when I got it, they had spelled it wrong! So I sent them an email telling them I wanted my money back and they said they wouldn't do it. Can you believe that? They can't even get a name right and then they won't even fix their mistake.

I was so mad that I sent them more pictures of the pre-order and the actual necklace. And guess what? The pictures looked completely different! It's like they didn't even know the language. And the fact that they charge people without even having a real language professional on staff is just unbelievable.

Anyway, after all that, they said they would give me a discount on my next order. So I said OK, but then I didn't hear back from them for five days. Can you believe it? And when I finally did hear back, they only offered me 50% off instead of the 70% they had promised before. I mean, talk about unprofessional!

Needless to say, I'm not ordering from them again. If you're looking for a company that cares about their customers and takes the time to get things right, then don't bother with Getnamenecklace.com. They're a scam and they don't care about their customers or their product quality.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Terrible customer service and non-compliance with promise: getnamenecklace.com review

I got a huge problem in ordering from getnamenecklace.com. My frustration began when I placed my request on April 20th, which was promised to be guaranteed to reach me by Mother's Day. Unfortunately, I had to wait so long until the 8th of May, the day before the Mother's Day, just to see the item being shipped. Due to the non-compliance with their own promise, I posed a question to the customer service that caused my enquiry to be sidelined undercover. They didn't show any concern until I complained about the delay in the shipping process. The service I received was so unpleasant, and I feel that their lack of communication, indifference, and unresponsiveness made the whole experience terrible. I even requested for a compensation to show the utmost guarantee that I will receive the item on time, but they refused, not even providing me any free expedited shipping. They didn't value the importance of my gift and simply left the most important day in ruins. Despite the COVID-19 outbreak, they still advertised their guaranteed shipping option on time. They had no valid reasons to make an excuse for their error, and I felt like they were not at all concerned about delivering the good they promised. Worst experience ever!

I had to look for other alternatives since this kind of inconvenience is not acceptable to me. I can only imagine the disappointment my six-year-old daughter felt when she didn't see the gift she picked out for Mother's Day. A lot of other companies offer the same type of product, so I conclude that getnamenecklace.com is not a reliable store and wouldn't recommend them to anyone in need of a strong guarantee for their orders.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Beware of Getnamenecklace.com: Scammers Disguising Charges as Apple

I'm here to tell ya'll about my experience with Getnamenecklace.com. Honestly, I ain't gonna lie to ya, it was a total disaster. My homegirl ordered me a necklace from their site, but after months of waiting, it still hadn't arrived. On top of that, she started noticing some strange charges on her credit card from "Apple" that she didn't remember subscribing to. Now, my girl ain't no fool, so she did some digging and found out that scammers are out there pretending to be Apple and taking your money. And guess what? These shady charges started popping up right after she placed the order for my necklace that never came!

Let me break it down for ya: Getnamenecklace.com is disguising their charges as being from Apple, and they charged my homie over $300 in the span of just 7 months. That's some serious coin, folks! So here's the deal: if you're thinking about buying anything from this "company," I highly recommend you think twice. And if you already took the plunge and made a purchase, do yourself a favor and check your credit card for any suspicious charges. And if you find anything fishy, don't hesitate to call up your bank and report it.

Look, I get it. We all want to get our hands on some dope jewelry at a decent price. But these scammers ain't playing around, and they don't care who they rip off in the process. So my advice to you is to steer clear of Getnamenecklace.com, and any other site that seems too good to be true. Trust me, it's not worth the risk.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Disappointing Experience with Getnamenecklace: Poor Communication and Shipping Practices

I recently made a purchase from Getnamenecklace and was quite disappointed with my experience. I ordered a custom necklace and it took over a month to arrive. Imagine my surprise when I discovered that the necklace was coming all the way from China! The tracking system was less than helpful and stopped updating after it had supposedly arrived in my country.

I reached out to customer service via e-mail to inquire about why the shipping was taking so long, but the response I received was less than satisfactory. It was clear that whoever sent the response was not fluent in English and had used a translator to write their message. This lack of attention to detail and poor communication was frustrating.

On top of this, I never even received a proof of what the charm would look like or any information on its dimensions. When the necklace arrived, I was disappointed to see that the charm was incredibly small and quite difficult to see. This was a custom piece that I had ordered as a gift for a parent, so the lack of clarity in the design was not acceptable.

Overall, the lack of communication, poor shipping time, and lack of information from this company have caused me to vow never to use them again. It's clear that they need to improve their shipping practices and communication in order to provide a satisfactory experience for their customers.

Read full review of Getnamenecklace
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Getnamenecklace Disappointing Experience with Getnamenecklace: Delayed Shipping and Poor Customer Service

I'm so disappointed with my experience with Getnamenecklace. On the fifth of December, I received confirmation that my order had been accepted. In the email, it stated that my items would be shipped within three to six business days. However, after ten whole calendar days, I decided to enquire as to what was happening with my shipment via their website. It was only then that I found out there had been a delay due to an increase in the volume of orders they had recently received.

I'm really confused as to why I wasn't told sooner. There's not a thing on their website even today, this very moment, telling potential customers that they're experiencing issues they're having with their production process. But instead, they're running a dodgy countdown for Christmas Sale, seemingly eager to gather even more orders, ignoring that missed delivery deadlines aren't going to do them any good. They're just trapping as many customers as they can, unaware of the potential for disappointment this causes buyers.

I reached out to them to see if there was a chance for express shipping without any additional charge, as compensation for the internal issues causing this delay. Unfortunately, they didn't respond to this request and instead, they sent me another message stating that I would receive my shipment number soon.

It's been more than two weeks, and to this day, my shipment status still says "pending." I'm keeping my fingers crossed that it'll arrive soon. But, I can't help writing this review without ending it until I find out what's happening with my bad experience. It's sad and frustrating to see that they don't actually care for their customers.

Read full review of Getnamenecklace and 1 comment
Hide full review
1 comment
Add a comment
M
M
Myemailaccount
US
Send a message
Aug 03, 2024 4:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If I could give zero stars I would! Do not buy from this company, they are a scam , I bought an 18 k gold plated ring and the gold wore off after a week. I asked for a refund and all I got back were ignorant emails. Lost my money . horrible scamming company, avoid at all cost!

Overview of Getnamenecklace complaint handling

Getnamenecklace reviews first appeared on Complaints Board on May 9, 2023. The latest review Poor Customer Service and Quality: My Experience with Getnamenecklace was posted on May 27, 2023. Getnamenecklace has an average consumer rating of 1 stars from 10 reviews. Getnamenecklace has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Getnamenecklace Contacts

  2. Getnamenecklace phone numbers
    +1 (209) 322-4666
    +1 (209) 322-4666
    Click up if you have successfully reached Getnamenecklace by calling +1 (209) 322-4666 phone number 0 0 users reported that they have successfully reached Getnamenecklace by calling +1 (209) 322-4666 phone number Click down if you have unsuccessfully reached Getnamenecklace by calling +1 (209) 322-4666 phone number 0 0 users reported that they have UNsuccessfully reached Getnamenecklace by calling +1 (209) 322-4666 phone number
  3. Getnamenecklace social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2025
Getnamenecklace Category
Getnamenecklace is ranked 80 among 296 companies in the Jewelry and Watches category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.