Capstone Pool and Spa Remodeling’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their remodeling projects.
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I gotta say, Capstone Pool and Spa Remodeling ain't been the best experience for me
I gotta say, Capstone Pool and Spa Remodeling ain't been the best experience for me. I done paid 40 grand for a pool remodel, but they ain't been responding to my requests to fix it up proper. The waterfalls ain't working right, and there's calcium and cracks in the tile from a bad sealing and install job. Plus, there's a big ol' 2 foot crack on the quartz side wall, and the flagstone coping is coming loose. They promised me they'd honor the warranties and fix up the work, but they ain't been doing it. Not cool, man.
I was told by CAPSTONE that they would fix the crack, but they never did
I was told by CAPSTONE that they would fix the crack, but they never did. Overall, I would not recommend CAPSTONE Pool and Spa Remodeling. While they may have honored their mistake in the past, their customer service and communication skills are lacking. The miscommunication and mistakes made during my pool resurfacing were frustrating and costly. I would suggest finding another company for your pool remodeling needs.
Is Capstone Pool and Spa Remodeling legit?
Capstone Pool and Spa Remodeling earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Capstone Pool and Spa Remodeling. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for capstonepool.com can be seen as a positive aspect for Capstone Pool and Spa Remodeling as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Capstone Pool and Spa Remodeling's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Capstonepool.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Capstonepool.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Capstonepool.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The capstonepool.com may offer a niche product or service that is only of interest to a smaller audience.
- Capstone Pool and Spa Remodeling protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Capstone Pool and Spa Remodeling
At Capstone Pool and Spa Remodeling, they understand that every client has unique needs and preferences when it comes to pool and spa remodeling. As such, they offer a wide range of services that are tailored to meet the specific needs of each client. Whether you need a complete pool and spa renovation or just a minor repair, the company has the expertise and resources to get the job done right.
One of the things that set Capstone Pool and Spa Remodeling apart from other companies in the industry is their commitment to quality. They use only the best materials and equipment in their projects, ensuring that their clients get the best value for their money. Additionally, they have a team of highly skilled and experienced professionals who are dedicated to delivering exceptional services that meet the highest standards of quality.
Another thing that makes Capstone Pool and Spa Remodeling stand out is their customer-centric approach. They understand that their clients are the lifeblood of their business, and as such, they go above and beyond to ensure that they are satisfied with the services they receive. From the initial consultation to the final project delivery, the company works closely with their clients to ensure that their needs are met and their expectations are exceeded.
In conclusion, if you are looking for a reliable and reputable company to handle your pool and spa remodeling needs, look no further than Capstone Pool and Spa Remodeling. With their commitment to quality, customer-centric approach, and years of experience in the industry, you can rest assured that your project is in good hands. Contact them today to schedule a consultation and get started on your pool and spa remodeling project.
Overview of Capstone Pool and Spa Remodeling complaint handling
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Capstone Pool and Spa Remodeling contacts
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Capstone Pool and Spa Remodeling phone numbers+1 (619) 631-7678+1 (619) 631-7678Click up if you have successfully reached Capstone Pool and Spa Remodeling by calling +1 (619) 631-7678 phone number 0 0 users reported that they have successfully reached Capstone Pool and Spa Remodeling by calling +1 (619) 631-7678 phone number Click down if you have UNsuccessfully reached Capstone Pool and Spa Remodeling by calling +1 (619) 631-7678 phone number 0 0 users reported that they have UNsuccessfully reached Capstone Pool and Spa Remodeling by calling +1 (619) 631-7678 phone number
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Capstone Pool and Spa Remodeling emailscontact@capstonepool.com77%Confidence score: 77%Support
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Capstone Pool and Spa Remodeling address11770 Waterhill Rd, Lakeside, California, 92040-2906, United States
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Capstone Pool and Spa Remodeling social media
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