Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Computer Hardware Canon Complaints #42-61
Canon

Canon review: G3010 printer is terrible

B
Author of the review
3:04 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Just a complaint about the Canon G3010 series printer. I had limited choices but as it was INK TANK I thought that was the main thing for me - so I bought it. After installing I can say..

OK for:
1. Printing of documents and photos is good (a little slow but OK).

Terrible for:
2. Scanning is?! No scan from control panel to pc?! (no control panel!?).
3. No scanning to usb?! (no usb socket).
4. Not able to communicate with mac or iphone print commands.
5. Print from iphone very limited
6. No scan to cloud or email or receiving print commands from internet.

Q. How can Canon not include software features which have been in most printers for about 10 years? I can't believe it. In retaliation I went and bought an expensive Epson WF-7840 A3 printer. It is so much better and worth the cost. And it has lots of really nice software functions and USB socket. Canon you are Toast!

Canon - G3010 printer is terrible - Photo 1
View 0 more photos
Update by barjammar
Nov 30, 2020 4:35 am UTC

Quick Update: My error - I actually see that I have the G3610 - It's the same!
Thanks

More
Send message
Copy link
Report
0 comments
Add a comment

More Canon reviews & complaints

Canon - Unathorised charges on my credit card 28
Canon - Warranty refused for broken printer 11
Canon - warranty coverage 4
Canon - moisture damage
Canon - Customer Service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canon - Warranty denial 1
Canon - bad warranty service 2
Canon - canon d80 dslr camera
Canon - Canon R5
Canon - Pixma MX922
View all Canon reviews and complaints

  1. Canon Contacts

  2. Canon phone numbers
    131 383
    Click up if you have successfully reached Canon by calling 131 383 phone number 1 1 users reported that they have successfully reached Canon by calling 131 383 phone number Click down if you have unsuccessfully reached Canon by calling 131 383 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling 131 383 phone number
    100%
    Confidence score
    Australia
    1800 882 000
    Click up if you have successfully reached Canon by calling 1800 882 000 phone number 1 1 users reported that they have successfully reached Canon by calling 1800 882 000 phone number Click down if you have unsuccessfully reached Canon by calling 1800 882 000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling 1800 882 000 phone number
    100%
    Confidence score
    Malaysia
    +81 337 582 111
    Click up if you have successfully reached Canon by calling +81 337 582 111 phone number 1 1 users reported that they have successfully reached Canon by calling +81 337 582 111 phone number Click down if you have unsuccessfully reached Canon by calling +81 337 582 111 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +81 337 582 111 phone number
    100%
    Confidence score
    Japan
    +1 (800) 652-2666
    Click up if you have successfully reached Canon by calling +1 (800) 652-2666 phone number 0 0 users reported that they have successfully reached Canon by calling +1 (800) 652-2666 phone number Click down if you have unsuccessfully reached Canon by calling +1 (800) 652-2666 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +1 (800) 652-2666 phone number
    USA & Canada
    +44 173 722 0000
    Click up if you have successfully reached Canon by calling +44 173 722 0000 phone number 1 1 users reported that they have successfully reached Canon by calling +44 173 722 0000 phone number Click down if you have unsuccessfully reached Canon by calling +44 173 722 0000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +44 173 722 0000 phone number
    100%
    Confidence score
    United Kingdom
    +353 12 052 400
    Click up if you have successfully reached Canon by calling +353 12 052 400 phone number 1 1 users reported that they have successfully reached Canon by calling +353 12 052 400 phone number Click down if you have unsuccessfully reached Canon by calling +353 12 052 400 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +353 12 052 400 phone number
    100%
    Confidence score
    Ireland
    +64 800 222 666
    Click up if you have successfully reached Canon by calling +64 800 222 666 phone number 1 1 users reported that they have successfully reached Canon by calling +64 800 222 666 phone number Click down if you have unsuccessfully reached Canon by calling +64 800 222 666 phone number 1 1 users reported that they have UNsuccessfully reached Canon by calling +64 800 222 666 phone number
    New Zealand
    +43 168 0880
    Click up if you have successfully reached Canon by calling +43 168 0880 phone number 1 1 users reported that they have successfully reached Canon by calling +43 168 0880 phone number Click down if you have unsuccessfully reached Canon by calling +43 168 0880 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +43 168 0880 phone number
    100%
    Confidence score
    Austria
    +32 27 220 411
    Click up if you have successfully reached Canon by calling +32 27 220 411 phone number 1 1 users reported that they have successfully reached Canon by calling +32 27 220 411 phone number Click down if you have unsuccessfully reached Canon by calling +32 27 220 411 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +32 27 220 411 phone number
    100%
    Confidence score
    Belgium
    +420 225 280 111
    Click up if you have successfully reached Canon by calling +420 225 280 111 phone number 1 1 users reported that they have successfully reached Canon by calling +420 225 280 111 phone number Click down if you have unsuccessfully reached Canon by calling +420 225 280 111 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +420 225 280 111 phone number
    100%
    Confidence score
    Czech Republic
    +45 70 15 5 005
    Click up if you have successfully reached Canon by calling +45 70 15 5 005 phone number 1 1 users reported that they have successfully reached Canon by calling +45 70 15 5 005 phone number Click down if you have unsuccessfully reached Canon by calling +45 70 15 5 005 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +45 70 15 5 005 phone number
    100%
    Confidence score
    Denmark
    +358 105 4420
    Click up if you have successfully reached Canon by calling +358 105 4420 phone number 1 1 users reported that they have successfully reached Canon by calling +358 105 4420 phone number Click down if you have unsuccessfully reached Canon by calling +358 105 4420 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +358 105 4420 phone number
    100%
    Confidence score
    Finland
    +33 141 997 777
    Click up if you have successfully reached Canon by calling +33 141 997 777 phone number 1 1 users reported that they have successfully reached Canon by calling +33 141 997 777 phone number Click down if you have unsuccessfully reached Canon by calling +33 141 997 777 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +33 141 997 777 phone number
    100%
    Confidence score
    France
    +49 21 513 450
    Click up if you have successfully reached Canon by calling +49 21 513 450 phone number 1 1 users reported that they have successfully reached Canon by calling +49 21 513 450 phone number Click down if you have unsuccessfully reached Canon by calling +49 21 513 450 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +49 21 513 450 phone number
    100%
    Confidence score
    Germany
    +39 282 481
    Click up if you have successfully reached Canon by calling +39 282 481 phone number 1 1 users reported that they have successfully reached Canon by calling +39 282 481 phone number Click down if you have unsuccessfully reached Canon by calling +39 282 481 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +39 282 481 phone number
    100%
    Confidence score
    Italy
    +31 205 458 545
    Click up if you have successfully reached Canon by calling +31 205 458 545 phone number 1 1 users reported that they have successfully reached Canon by calling +31 205 458 545 phone number Click down if you have unsuccessfully reached Canon by calling +31 205 458 545 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +31 205 458 545 phone number
    100%
    Confidence score
    Netherlands
    +47 22 629 200
    Click up if you have successfully reached Canon by calling +47 22 629 200 phone number 1 1 users reported that they have successfully reached Canon by calling +47 22 629 200 phone number Click down if you have unsuccessfully reached Canon by calling +47 22 629 200 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +47 22 629 200 phone number
    100%
    Confidence score
    Norway
    +48 224 306 000
    Click up if you have successfully reached Canon by calling +48 224 306 000 phone number 1 1 users reported that they have successfully reached Canon by calling +48 224 306 000 phone number Click down if you have unsuccessfully reached Canon by calling +48 224 306 000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +48 224 306 000 phone number
    100%
    Confidence score
    Poland
    +351 214 704 000
    Click up if you have successfully reached Canon by calling +351 214 704 000 phone number 1 1 users reported that they have successfully reached Canon by calling +351 214 704 000 phone number Click down if you have unsuccessfully reached Canon by calling +351 214 704 000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +351 214 704 000 phone number
    100%
    Confidence score
    Portugal
    +7 495 258 5600
    Click up if you have successfully reached Canon by calling +7 495 258 5600 phone number 1 1 users reported that they have successfully reached Canon by calling +7 495 258 5600 phone number Click down if you have unsuccessfully reached Canon by calling +7 495 258 5600 phone number 1 1 users reported that they have UNsuccessfully reached Canon by calling +7 495 258 5600 phone number
    Russia
    +34 915 384 500
    Click up if you have successfully reached Canon by calling +34 915 384 500 phone number 1 1 users reported that they have successfully reached Canon by calling +34 915 384 500 phone number Click down if you have unsuccessfully reached Canon by calling +34 915 384 500 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +34 915 384 500 phone number
    100%
    Confidence score
    Spain
    +46 87 448 500
    Click up if you have successfully reached Canon by calling +46 87 448 500 phone number 1 1 users reported that they have successfully reached Canon by calling +46 87 448 500 phone number Click down if you have unsuccessfully reached Canon by calling +46 87 448 500 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +46 87 448 500 phone number
    100%
    Confidence score
    Sweden
    +41 848 833 835
    Click up if you have successfully reached Canon by calling +41 848 833 835 phone number 1 1 users reported that they have successfully reached Canon by calling +41 848 833 835 phone number Click down if you have unsuccessfully reached Canon by calling +41 848 833 835 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +41 848 833 835 phone number
    100%
    Confidence score
    Switzerland
    +90 216 571 6800
    Click up if you have successfully reached Canon by calling +90 216 571 6800 phone number 1 1 users reported that they have successfully reached Canon by calling +90 216 571 6800 phone number Click down if you have unsuccessfully reached Canon by calling +90 216 571 6800 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +90 216 571 6800 phone number
    100%
    Confidence score
    Turkey
    +86 400 622 2666
    Click up if you have successfully reached Canon by calling +86 400 622 2666 phone number 1 1 users reported that they have successfully reached Canon by calling +86 400 622 2666 phone number Click down if you have unsuccessfully reached Canon by calling +86 400 622 2666 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +86 400 622 2666 phone number
    100%
    Confidence score
    China
    +852 31 912 333
    Click up if you have successfully reached Canon by calling +852 31 912 333 phone number 1 1 users reported that they have successfully reached Canon by calling +852 31 912 333 phone number Click down if you have unsuccessfully reached Canon by calling +852 31 912 333 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +852 31 912 333 phone number
    100%
    Confidence score
    Hong Kong
    +91 124 416 0000
    Click up if you have successfully reached Canon by calling +91 124 416 0000 phone number 1 1 users reported that they have successfully reached Canon by calling +91 124 416 0000 phone number Click down if you have unsuccessfully reached Canon by calling +91 124 416 0000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +91 124 416 0000 phone number
    100%
    Confidence score
    India
    +62 212 922 6000
    Click up if you have successfully reached Canon by calling +62 212 922 6000 phone number 1 1 users reported that they have successfully reached Canon by calling +62 212 922 6000 phone number Click down if you have unsuccessfully reached Canon by calling +62 212 922 6000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +62 212 922 6000 phone number
    100%
    Confidence score
    Indonesia
    +63 28 849 000
    Click up if you have successfully reached Canon by calling +63 28 849 000 phone number 1 1 users reported that they have successfully reached Canon by calling +63 28 849 000 phone number Click down if you have unsuccessfully reached Canon by calling +63 28 849 000 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +63 28 849 000 phone number
    100%
    Confidence score
    Philippines
    +65 67 998 686
    Click up if you have successfully reached Canon by calling +65 67 998 686 phone number 1 1 users reported that they have successfully reached Canon by calling +65 67 998 686 phone number Click down if you have unsuccessfully reached Canon by calling +65 67 998 686 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +65 67 998 686 phone number
    100%
    Confidence score
    Singapore
    +27 126 754 900
    Click up if you have successfully reached Canon by calling +27 126 754 900 phone number 1 1 users reported that they have successfully reached Canon by calling +27 126 754 900 phone number Click down if you have unsuccessfully reached Canon by calling +27 126 754 900 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +27 126 754 900 phone number
    100%
    Confidence score
    South Africa
    +66 23 449 988
    Click up if you have successfully reached Canon by calling +66 23 449 988 phone number 1 1 users reported that they have successfully reached Canon by calling +66 23 449 988 phone number Click down if you have unsuccessfully reached Canon by calling +66 23 449 988 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +66 23 449 988 phone number
    100%
    Confidence score
    Thailand
    +971 43 502 500
    Click up if you have successfully reached Canon by calling +971 43 502 500 phone number 1 1 users reported that they have successfully reached Canon by calling +971 43 502 500 phone number Click down if you have unsuccessfully reached Canon by calling +971 43 502 500 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +971 43 502 500 phone number
    100%
    Confidence score
    UAE
    +84 284 663 8200
    Click up if you have successfully reached Canon by calling +84 284 663 8200 phone number 1 1 users reported that they have successfully reached Canon by calling +84 284 663 8200 phone number Click down if you have unsuccessfully reached Canon by calling +84 284 663 8200 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +84 284 663 8200 phone number
    100%
    Confidence score
    Vietnam
    +55 114 950 5312
    Click up if you have successfully reached Canon by calling +55 114 950 5312 phone number 1 1 users reported that they have successfully reached Canon by calling +55 114 950 5312 phone number Click down if you have unsuccessfully reached Canon by calling +55 114 950 5312 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +55 114 950 5312 phone number
    100%
    Confidence score
    Brazil
    +52 52 494 900
    Click up if you have successfully reached Canon by calling +52 52 494 900 phone number 1 1 users reported that they have successfully reached Canon by calling +52 52 494 900 phone number Click down if you have unsuccessfully reached Canon by calling +52 52 494 900 phone number 0 0 users reported that they have UNsuccessfully reached Canon by calling +52 52 494 900 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Canon emails
  4. Canon address
    30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo, 146-8501, Japan
  5. Canon social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Canon contacts
Canon Category
Canon is ranked 17 among 202 companies in the Computer Hardware category
#15 Apache OpenOffice Apache OpenOffice #16 Razer Razer #17 Canon Canon #18 Sweetwater Sound Sweetwater Sound #19 Brother Industries Brother Industries
Canon Alternatives
Tech For Less 9 reviews MacSales.com 10 reviews ProofPronto 10 reviews HP 772 reviews Targus International 4 reviews