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Absolut Pet Customer Service Contacts

410 E Santa Clara Street, Unit № 772
San Jose, California
United States - 95113

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Use this comments board to leave complaints and reviews about Absolut Pet. Discuss the issues you have had with Absolut Pet and work with their customer service team to find a resolution.

Complaints & Reviews

Absolut PetPet blanket

Placed an order at 11:15 PM. The following morning at 7:15 AM I sent an email because I realized that the color of the blanket that my husband ordered was incorrect. He did not realize it when he made the purchase. We are disappointed and frustrated that the company refused to change the order or provide a return shipping label to allow us to exchange the item. Additionally, there is no phone number to contact a live person and we requested on several occasions to have a supervisor call concerning the situation.

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    Absolut Petdonut shaped, faux fur pet bed

    In August, 2019, I emailed several questions to the company's website and now i realize that all their answers were either evasive or downright lies.

    The website states that the bed's cover can be washed and dried. Since it is made in China, of course you would want to wash it immediately since Chinese fabrics are notoriously toxic. After a 26-minute wash, the cover tore apart and stuffing inside was not cotton (as told), but a dreadful synthetic. The fabric was so thin and cheap that i could not restitch it.

    Interestingly, i left the torn bed on the floor overnight and none of my 3 cats or 3 dogs would go near it, and you know that cats always have to sit on something new. This is a toxic mess.

    I emailed asking for a refund. They have refused, saying that "thousands of happy customers" have never had this problem. This company is not legit.

    donut shaped, faux fur pet bed

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      Jul 08, 2019

      Absolut Pet — dog bed

      Purchased a XL Taupe dog on 6/24 and was charged $64.99. Poorly packaged dog bed arrived from CHINA on July 6...

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