Canada Drives review: Entire experience

Purchased a used vehicle from Canadadrives in June of 2023. Almost immediately after delivery the car started having issues which we were told “that’s what a warranty is for”. We decided to spend money to fix everything that was going wrong as conveniently the issues we were having were not covered under warranty. Fast forward to October 2023, we called the Volkswagen dealership to book in for an inspection as the car is still showing signs of issue and we wanted them diagnosed. The dealership told us that there was a recall on the car from 2021 and to bring it in immediately as it is a major safety hazard. I called our Canadadrives salesman and he basically stated that repairs will be free and it should have stated recall on the carfax. We did not receive the carfax until the car was delivered right to our door and we missed the recall on the carfax. Canadadrives should NOT have sold a vehicle with a recall that has not been remedied! This is a bad faith sale selling a vehicle that is a total safety hazard and not disclosing this recall to us or discussing the carfax shows they’ll do anything for a sale. No doubt the problems we have been experiencing stem from this recall and we will get this in writing from the Volkswagen dealership. Not only do we have to take time off work and lose money to drive almost two hours to the dealership to get it fixed, this recall should have been disclosed to us and this vehicle should never have been sold to us if there was a chance that it could burst into flames as the recall states being one of the MANY hazards of this recall. We are not impressed and this has been the worst experience purchasing a vehicle we have ever had. Plus when we received the car it was absolutely filthy and the back seat was covered in dog hair and they state that they do a full detail (and safety inspection) prior to delivery, ya right! Canadadrives are absolute scammers.