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CB Transportation and Vehicles Canadian Automobile Association Complaints #2-21
Canadian Automobile Association

Canadian Automobile Association review: Membership rebate

G
Author of the review
2:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

After coverage for roadside assistance expired on my vehicle, (Covered for 3 years when purchased) I purchased a Plus membership with CAA. Having now purchased a new vehicle with roadside coverage included I called CAA a to cancel my coverage and request a rebate. I was informed that no rebate is given with only 3 months left to expiry and that since my expiry was only 4 months away the rebate would be negligible. After expressing my disappointment at being charged 25% of my membership fee as an administration fee to cancel my coverage my only recourse was to cancel and inform the representative that I would never be a CAA customer in the future. I was also unable to locate any type of customer service or complaint address, phone number or website...not good!

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administration fee cancellation complaint coverage customer service expiry membership rebate roadside assistance vehicle
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  1. Canadian Automobile Association Contacts

  2. Canadian Automobile Association phone numbers
    +1 (800) 222-4357
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    +1 (604) 268-5500
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    British Columbia
    +1 (416) 221-4300
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    South Central Ontario
    +1 (780) 430-5555
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    Alberta Motor Association
    +1 (905) 984-8585
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    Niagara
    +1 (800) 564-6222
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    Saskatchewan
    +1 (418) 624-2424
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    Quebec
    +1 (506) 634-1400
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    Atlantic
    +1 (204) 262-6161
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    Manitoba
    +1 (613) 820-1890
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    North & East Ontario
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  3. Canadian Automobile Association emails
  4. Canadian Automobile Association address
    500-1545 Carling Ave., Ottawa, Ontario, K1Z8P9, Canada
  5. Canadian Automobile Association social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 25, 2026
  7. View all Canadian Automobile Association contacts
Canadian Automobile Association Category
Canadian Automobile Association is ranked 9 among 46 companies in the Transportation and Vehicles category
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