Sent an item I didn't order. The website specified a certain item. The one I received was incorrect. KK-[protected] Barcode # LT555946327CN I told you to cancel this order immediately and you chose to eliminate all means of contacting you and sent item anyway. I am looking for a way to send this back, and have my card reimbursed. I will direct Mastercard to suspend payment if this cannot be resolved
i have just received shoes and paid more than was said, plus they are not the brand i ordered. Can anything be done to get a refund? I ordered London fly suede shoes and i received plastic white shoes with no label. These are completely cheap shoes worth nothing and not wearable. I have london Fly shoes so i know what they are supposed to be like. I was also overcharged on my credit card. Can i stop this payment somehow?