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Consumer Complaints & Reviews in Rockford, Illinois

Dollar Tree / cheap reading glasses are a fraud!

twbrkfd1 on Jan 21, 2019

Reading glasses are a ripoff. They are junk. They are made by melting the plastic to curve/diopter. Only the center of the lens is proper diopter. When reading the bottom of a page, the eye is looking through the lower part of the lens which is NOT the correct diopter and the eye...

Edible Arrangements / christmas arrangement

Yolanda Garza on Dec 24, 2018

I placed an order for 3 separate arrangements all of them were wrong, one was even the wrong size then what I paid for. After contacting the local store they were unhelpful, and even went as far as saying that everything was fine with the arrangements guess I'll be challenging the charge...

Pizza Hut / managers customer service

NazT1 on Dec 2, 2018

I got a confirmation email at 10:23pm my order did not get here til 12:15am I made 2 calls and spoke with a manager named Heather who represents your brand and product she was very rude and inconsiderate of the time length that I was waiting for a order that was told it would be here in an...

Waterboss / waterboss 380 softener

Rodney Paulson on Nov 29, 2018

I purchased my waterboss at menards and I noticed recently that they no longer sell them. That was a red flag for me and sure enough six months later my softener started to act up. There are relatively simple things to fix so I called and inquired if the part I was buying woodwork to fix...

Olive Garden / take home service

Cheryl Rowland on Oct 9, 2018

My husband and I came in for dinner recently and had a nice time. My husband was suppose to take home an order of spaghetti and meatballs. When we got home, he was very disappointed to find out it was an order of cheese ravioli. We would of brought it back but we live over an hour away...

Texas Roadhouse / the steak

Everardo Sandoval on Oct 7, 2018

After working along day in a restaurant I wanted to have dinner with my daughter i ask where she wanted to go she said anywhere good i said Texas Roadhouse is my favorite we got there they told us it was a 3o to 35 minutes wait i said i will be worht it.ok we order it took a good 30...

Steak 'n Shake Enterprises / rockford location

jcforst on Oct 7, 2018

I had already placed my order in the the drive thru, which was a challenge because the gentleman taking the order was obviously distracted. While waiting in line, he began having numerous conversations with the 3 or 4 drunk women in the car. We waited 10 minutes, 3 after they received...

Taco Bell / drive thru

Steph6900 on Oct 1, 2018

Went through drive thru and I asked lady if they had any nacho fries box and she said NOPE rudely and didn't say anything else. Did not smile and when she gave me my total she snatched my card off my hand, and then when she gave me my food she gave a dirty look. I will not be coming to...

Circle K Gas Station / black female evening employee

Valeri DeCastris on Sep 27, 2018

I have been doing business at Circle K at East State and Jefferson Streets in Rockford, Illinois for years. Usually, the employees are just fine, some not great of course, but most are satisfactory. However, tonight at about 10:15 pm I encountered one of the rudest employees I have ever...

Dell / dell federal systems

shannon ferguson on Sep 25, 2018

In attempting to place orders for a government customer (SupplyCore PO #s 384729, 385015 and 385014 valued at more than $50, 000) we were asked to combine the 3 POs which we accommodated, were asked for documents not required for the government contract we work, were bounced between...