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Consumer Complaints & Reviews in Calgary, Alberta

Direct Energy / the aeroplan points

Henryvivian on Oct 20, 2017
Hello, my name is henry chan. I choose direct energy in July, 2017 because of yr good service. But I feel very disappointed now because nobody tell us why we can't get 10000 aeroplan miles after 2 statement we paid until now. I try to phone yr compay 3 weeks ago and the teller just said they...

Real Canadian Superstore / $12.98 charge left on bill - but did not accept substitution for product with click & collect

Sarahfranknichol on Oct 17, 2017
Hi there, On October 14th I ordered groceries from the Superstore at 5251 Country Hills Blvd in Calgary. I originally ordered the product "Tex Mex Trail Mix" which cost $4.98. The store did not have this product and offered a substitution for another product - Trail Mix, Raisins, Almond...

Shaw / getting my services set up again

Dustin Paul on Oct 14, 2017
I have told the tech agent over the chat that i have a phone only when on wifi . And all i am getting is no we can't send a agent. No no no is all im getting . I even agree to skip work . To be here in the A.M to meet the rep at suggested time .. but no that is no longer avalible . The...

Primus / internet

AliciaJerse on Oct 14, 2017
I have the internet 16 with Primus. I have been without internet for two days (I work from home) and with really slow (down to 1.8!) for at least a week. I have called in and been oh hold for hours!! Without getting through. I have requested call backs. I have gotten through once and he...

Home Depot / appliance does not work and hd will not replace or repair

Glen Bro on Oct 12, 2017
Ok, I have been polite and patient but it isn't working so it's just about time to ramp this up on social media and tv consumer affairs. I am getting NO action from Maytag or the store where we just spent thousands of dollars...all I get are false promises. I have literally spent days on...

Shoppers Drug Mart / pharmacist

Crashhhh on Oct 12, 2017
Oct 12 @ 11:33am a different pharmacy called the market mall shoppers location to see if they had a specific type of medicine. Yes 4 boxes. Went to get them and the pharmacist on duty had no idea what was happening. I explained the situation, my regular pharmacy explained the situation. Then...

Shaw / shaw internet 150

Grant Higginson on Oct 11, 2017
Signed up for Shaw Internet 150. Less than 1 month later for reasons outside of our control we had to move locations and Shaw wasn't able to transfer it so we were charged a $400 cancellation fee. When I spoke to a Shaw representative they said they coudn't do anything about it and we'd...

Tata Consultancy Services - TCS / fake interview letter asking for security deposit

Ana-Maria Ortega on Oct 10, 2017
I just received an email with an attached interview letter from TCS. They are inviting me to Dallas, TX for an interview and ask $968 USD as a security deposit. No company asks you a security deposit for an interview. PLEASE BE CAREFUL! Below the mentioned email: TATA CONSULTANCY SERVICES...

Harmony Heating and Air Conditioning / installation of floor vents not following alberta safety code

Fred ziffel1234 on Oct 7, 2017
This is a very simple thing, This company was working on a commercial site when after they installed ventilation system they covered the holes in the subfloor with regular cardboard and screwed it to floor. as a direct result I fell through that hole and received a bad injury to my knee...

Cost Efficient Benefit Plan, aka Cost Plus / private health services plan (phsp)

Jimtry on Oct 6, 2017
Called last year (2016) to get more info on setting up a PHSP. Was asked to pay a $100 set up/administration fee and was told by the person claiming to be the owner that the fee is refundable if the PHSP was not used. As it turns out, their PHSP was not needed. A refund was requested but...
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