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Buyatimeshare.com / Vacation Property Resales Customer Service Phone, Email, Contacts

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4.4 26 Reviews

Buyatimeshare.com / Vacation Property Resales Complaints Summary

22 Resolved
4 Unresolved
Our verdict: Expect excellent service from Buyatimeshare.com / Vacation Property Resales. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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Buyatimeshare.com / Vacation Property Resales reviews & complaints 26

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5:15 pm EST
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Buyatimeshare.com / Vacation Property Resales Sale of timeshare

We paid $1000.00 for advertising our timeshare 6 months ago. We have been told there is interest, but we get no details. It is hard to believe in the interest--could be a lie. We have reduced the price twice, which simply moves our ad to a higher point. No suggestions other than that have ever been made. Ww are willing to talk about adjustments to price if that would move this along.

Desired outcome: A sale or at least some input. They happily took our money but provide nothing beyond an ad.

Confidential Information Hidden: This section contains confidential information visible to verified Buyatimeshare.com / Vacation Property Resales representatives only. If you are affiliated with Buyatimeshare.com / Vacation Property Resales, please claim your business to access these details.

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8:35 pm EDT

Buyatimeshare.com / Vacation Property Resales I want my refund now

I have tried the nice way and even got my credit card involved and you still have my 429.00 please return this amount . you will never be able to get a clear deed and not that but you can not sell what i never owned so please I am begging you i have no job really need that money so ic anybody still has a heart to understand that there is also a class action lawsuit against the property itself

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5:23 pm EDT
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Buyatimeshare.com / Vacation Property Resales Timeshare marketing for sale or lease

Subscription was cancelled in early November of 2016 by email and phone message. But charges continued until another call was made to a live person during business hours. Although they cancelled the subscription on April 3, 2017 when a live person was reached, due to the company's fine print in their agreement and how they make contact with the customer service department difficult and obscure, the company would not refund the errant charges after the first notification to cancel was made. After a long phone conversation on April 17, 2017, the best result I could get was a one-month rebate on past charges to a credit card.
In essence, the business is a slick marketing ploy that seldom generates ANY results for the customer. And Buyatimeshare.com builds into their system a series of "road blocks" to deter customers from cancelling the service by not responding to all contacts by customers, only the contact method buried within their service contract.

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Is Buyatimeshare.com / Vacation Property Resales legit?

Our verdict: Buyatimeshare.com / Vacation Property Resales's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Buyatimeshare.com / Vacation Property Resales's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Buyatimeshare.com / Vacation Property Resales earns 68% level of Trustworthiness

Good Credibility Notice: Buyatimeshare.com / Vacation Property Resales rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for Buyatimeshare.com / Vacation Property Resales. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 84% of 26 negative reviews, Buyatimeshare.com / Vacation Property Resales is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Buyatimeshare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Buyatimeshare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, Buyatimeshare.com / Vacation Property Resales appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • Buyatimeshare.com / Vacation Property Resales protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Buyatimeshare.com / Vacation Property Resales has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Buyatimeshare.com / Vacation Property Resales. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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6:27 pm EDT
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Buyatimeshare.com / Vacation Property Resales My timeshare for sale

To whom this may concern, I Micheline Sylvain I`m very dissatisfied, you haven`t done anything to sell our time share, bunch of ### paid $649.00 dollars almost 1 year ago and no activity at all, so darn angry right now because we have been ripped off but guaranteed Karma is good !I`ve heard lots of bad things about this Company and very fraudulent!
ID No:Ad123044
Micheline Sylvain

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Update by Micheline Sylvain
Apr 19, 2016 6:29 pm EDT

I just know nothing will get done and it `s discusting!

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9:03 am EST
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Buyatimeshare.com / Vacation Property Resales company took our $600.00 dollars

HI, is time that someone do some thing about this people, they are taking every body money and not doing what they are supost to do, we give them $600.00 dollars to sell our time share a year ago and here we are still a year later and $600 dollars less with no result, is 1000 of complayns about this people, can some one please do something about it? my name is Rudy Perdomo, from Brandon FL.

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BuyaTimeshare.com
BuyaTimeshare.com
, US
Nov 18, 2016 6:32 am EST

Dear Rudy Perdomo,

We are so sorry about any misunderstanding that may have taken place. We'd love to speak with you about this, but are unable to locate you in our system. Please contact our customer service department at [protected] or send us a direct message through this website with your full name, email address and phone number so we may follow up.

Thank you,

BuyaTimeshare.com

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6:21 pm EDT
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Buyatimeshare.com / Vacation Property Resales Just another scam

This company is just a complete scam company that will make so promises and guarantees to you that are just lies to take your money. They will not, and I repeat will not, do anything other than place your ad on their website then forget about you. They guaranteed ad the longest that it would take less than 3 months to sell our time share, and at a great price. We paid about $1, 300 dollars to them. This was over 3 years ago. Our ad is still there, and we've lowered the price to pretty much give it away and still it just sits there. The only thing this company will do is offer to sell you a higher placed ad again guaranteeing that this new ad will get it sold. They will make every promise to you in the world, but all they are actually doing is placing an ad. They have high pressure sales people that will say what you want to hear to get your money. They will forget about you right after. If you like your money stay away from them, as it's only the loss of money that you will actually get. Go to Vegas, as least there's a small chance of winning some money, here you might as well burn it.

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Tim Schaffer
, US
Jul 08, 2017 8:41 pm EDT

That is so much bull your company lies aand makes profit off of our money just return the money you do not provide nothing

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SLuba
Tampa, US
May 06, 2013 9:59 am EDT
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Dear Lorne - we regret to hear that you are disappointed with the services at BuyaTimeshare.com, as the company works very hard and invests a considerable amount of time and money to market the website to potential buyers and renters. Without more information, I cannot look into the specifics of your ad but I can assure you that the company does not guarantee the sale of a timeshare, just as any advertising outlet such as a newspaper, radio or television station cannot guarantee sales through their advertising. If you would like me to look into the specifics of your ad, please contact me through my email address at s.luba@buyatimeshare.com or phone me at [protected].

Best regards,
Steve Luba
Chief Communications Officer
BuyaTimeshare.com

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5:53 pm EDT
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Buyatimeshare.com / Vacation Property Resales They keep asking for more money

Approximately 5 Mar 13 Steven Wiley call my wife and told her that he guarantees he can sell our timeshare. We talked and agreed as we don't use it and can payoff some bills. During the week of 11-15 Mar 13 he called and said he had some prospects and would call next week. During the week of 18-22 Mar 13 he called and said he has a buyer. The next week he called and said the deal was processing and I needed to send money to Troy Johnson at AMWAY Title and said that Troy will call me in about an hour. I got the call and he said I needed to send a cashiers check from my bank overnight and include a tracking number. I did this on 26 Mar 13 and it was signed for by someone named Steele on the 27th. I got a couple of more calls from Steven Wiley to include one today 17 Apr 13 and he said I need to send $1100.00 to AMWAY Title to pay the taxes. At this point I told him I didn't have it and that we need to stop this transaction and to send back my cashiers check as it still hasn't been cashed according to my bank on 16 Apr 13. I've attach a copy of the cashier check and the document showing the delivery.

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SLuba
Tampa, US
Apr 18, 2013 1:54 pm EDT
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Dear Mr. Stern - I believe you are mistaken in your complaint as identifying BuyaTimeshare.com as the company with which you have had a bad experience, as the address and phone number you have listed above are not the contact details for our company. We are not even located in Orlando, but in Tampa and Merrimack, NH. Plus, we do not have an employee by the name of Steven Wiley. Also, we have checked our database and we do not have you listed as a customer. Therefore, we would appreciate it if you would please either correct your post to include the correct name of the company with which you have done business or please remove the post altogether and create a new one using the correct company name. Feel free to contact me if you have any questions about this at [protected].
Best regards,
Steve Luba
Chief Communications Officer
BuyaTimeshare.com

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11:24 am EDT
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Buyatimeshare.com / Vacation Property Resales Paid big bucks with no results or service

Signed up with these characters in Nov 2011. There has been no positive activity with this account now that they have my $$. The contract seems to be open-ended and has no expiration date by which a sale will happen or money be returned. I've talked with them, but no budging on their part. Since their wonderful contract was "electronically" signed, I may have an out with the credit card. These people are useless when it comes to assisting with a sale and I am kicking myself U-know-where for thinking they could help me unload this timeshare membership. Anyone else have issues with BuyATimeShare? Love to hear from anyone else on this problem. I'm sure there are several of you out there...we can at least support each other with ideas perhaps. Blessings, ff

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yostena
Staten Island, US
Mar 14, 2011 8:27 pm EDT

this company is totally scam

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11:57 am EDT
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Buyatimeshare.com / Vacation Property Resales Fraudulent verbal commitments

Like many others we we cold called, told our unit was in great demand that it could be rented annually at a profit and rentals were 99.9% a sure thing.
We were skeptical but finally caved after 2 hours of questions/ answers.
We paid $600.00 on our Discover Card over the phone.
No one ever called back, our listing was dumped in with the other 1000 or more listings and we never rented it, except on our own.
Basically we paid $600.00 for a paragraph in what appears to be a phone book sized listing that is only looked at by the other suckers that bought space, I'm sure.
Buyatimeshare is supposed to be BBB and accredited, etc.,
I doubt it

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4:20 am EST
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Buyatimeshare.com / Vacation Property Resales Ripoff

I wanted to sell my timeshare, as it was becoming a financial liability. I saw the website, and contacted Quincy Browne, who talked very fast and said a processing fee of $299 had to be paid before they could list my timeshare. I was then told the cost to sell the property was $795. I said I could not pay it all in one payment, and was told I could pay half one month (February 2011), and the second half the following month (March 2011). I was then emailed a contract in which I was pressured to sign immediately, and was told my timeshare was very valuable and would easily be sold. I had to contact Mr. Browne for information, as "we work with far too many clients on a regular basis to set follow ups on accounts." I have been continually reassured, since April 2011, that there is great interest in my timeshare; however, Mr. Browne cannot share any data on the number of inquiries, etc., because it would be a violate "privacy laws" even though I told him I only wanted data, not people's personal information. He then had the audacity to suggest I pay an additional $499 to be placed on their "Hot Deals Program", and even got "special permission" from "Accounting" for my timeshare to be advertised there, even though I'm "not eligible". Does anyone know how I can get a refund for the $1098 I spent for nothing?

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VacationJames
, US
Oct 22, 2012 6:41 am EDT
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I would suggest calling them. Speak to their customer service director. His office line is 800.640.6886. They may have alternatives or at least be able to offer you something for feeling so mistreated. Cheers!

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Joan:
Melbourne, AU
Jul 10, 2012 4:53 am EDT

This fast talker has talked my parents out of over $700 and we have not seen any contracts that were supposedly "on your hard drive". Same guy, Quincy Browne. Stay away from him!

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5:52 pm EDT
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Buyatimeshare.com / Vacation Property Resales Rude!

Oh my goodness! Selling a timeshare seems to be a dodgy business with people out there to take your money and shaft you left right and centre!
Had a call from a South African guy? american accent - who was so cross I hadn't remembered our conversation from 2 weeks previous. Rudely asks me "Do you not remember anything about our conversation from 2 weeks ago?" well since having 20 different companies ring me and dealing with my 3 children and full time job! Oops I hadn't remembered!
After he talked over me for every part of my conversation, I decided it was time to hang up! I told him I was hanging up but as he wasn't listening I just hung up!
He then rang me back 3 times telling me that in "19 year I have NEVER dealt with anyone as rude as you", so I requested he inform me why he was ringing back - he then asked am I always this rude or just when selling timeshares!
His offer was £900 to sell my Anfi Beach Club timeshare and that I had to move quickly - I asked why? And he seemed upset that I asked why I have to part with £900 in his timescales? This man seriously needs to go to a sales training or perhaps get a wife that doesn't treat him badly at night! ;-)

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TLSTOUT
Manitowoc, US
Jan 04, 2013 2:50 pm EST
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I paid 500. 00 dollars for this company to sell my timeshare. They did nothing to help me. I paid them in august 2012 and got not even one hit on the ad site. Do not give these people any money what so ever and save yourself a big headache.

Vanessa Moore
Vanessa Moore
St. Louis, US
Jan 05, 2013 1:53 pm EST

Thanks for the heads-up! i don't trust any timeshare company at all. Same happened to my sister, but with timeshares only, she had to contact a company that gave her a free advice on her matter, so far is working pretty well and she hasn't been asked for payments, why don't you give them a try? this is their website:

http://www.timesharescam.com/

good luck!

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DRESJ
Canton, US
Oct 14, 2011 4:13 pm EDT

Just got called by Mary Pat of Buytimeshare.com of New Hampshire. She collected my timeshare information. She had me Google timeshare sales and showed that their company came out on the top of the list, so they must be good. Then tried sending to a ranking website of some name I never heard of, which could be trap for a virus or a trojan. Would not give me a financial house ranking service like Forbes etc. or Weiss. Gave me a long list of places that they advertise in daily, when I asked about several that I subscribed to Mary Pat then changed her story to advertising in a number of the daily publications only once a week. I then asked which newspaper, or magazine and what date and page. She could provide none of that. I then asked her to talk to her supv. He did not have any specifics either. What magazines do you have in the office that you can look up one advertisement and Mary Pat said she had no magazines or publications in the office. At that point I had busted her script and just hung up on her as another timeshare fraud or scam.

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2:07 pm EDT
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Buyatimeshare.com / Vacation Property Resales Resale

I am not receiving any information re selling my timeshare through buyatimeshare.com, specifically Chris Murphy. When I call and ask for Chris Murphy, is this a code for scam?

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VacationJames
, US
Oct 22, 2012 7:06 am EDT
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How did you come to this conclusion? And what was your experience? I've had both bad and good, what about you?

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Ourrights
, CA
Aug 13, 2011 2:38 am EDT
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TALK ABOUT A SCAM POST
it's the company posting a GOOD rating for themselves...LOL

what a bunch of losers!
stay away from this company ASAP
runnnnnnnnnnnnnnnnnnnnnnnnnnn

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9:03 pm EDT
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Buyatimeshare.com / Vacation Property Resales Customer service not a priority

Arrogant beyond belief. They refuse to return phone calls or answer emails, and justify it by saying they have over 100, 000 calls a week. Their core values are only about volume; they care nothing about courtesy or customer service. The customers' time has no value or respect to them.

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VacationJames
, US
Oct 22, 2012 6:46 am EDT
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Wanted to just pop in and say here, that BuyATimeshare.com's customer service has gotten much better. Luis Villeda(see above) and the company has completely reworked their customer service. They are more open and easier to contact, like with adding in Facebook and Twitter. They have staff dedicated to purely customer service driven satisfaction. Call them and voice your concerns, you might be surprised

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Luis Villeda
Tampa, US
Apr 05, 2011 5:44 pm EDT

Dear Raingirl,

My name is Luis Villeda and I am the Director of Customer Service for Buyatimeshare.com. I am sorry that you feel the Customer Service experience didn't meet up to your expectations. I will need for you to contact me at [protected] x 6103 to correct this matter. I am in my office until 9pm EST Monday through Friday. I look forward to your continued satisfaction with BuyATimeshare.com!

Sincerely,

Luis Villeda

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2:58 am EST
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Buyatimeshare.com / Vacation Property Resales Harassment

They are extremely rude people, esp their so-called- vice president of whatever. I told them 2 years ago I was not interested in their services and I still get emails and phone calls from their lackeys. Then when they think that having someone call me stating that they are in some kind of position of course I hung up on them. I am tired of their calls and emails after telling them numerous times repeatedly to leave me alone. That so called higher up left me a very rude voice-mail. Of course I am not going to do business with someone like that.
Plus they are very shady in their dealings.

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Update by Very Angry Mom
Feb 27, 2011 3:02 am EST

Oh and P.S. they kept getting my info wrong each time, promising so many 'silver platter' deals! What a joke!

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Luis Villeda
Tampa, US
Mar 02, 2011 7:17 pm EST

Dear Angry Mom,

My name is Luis Villeda, Customer Service Director for BuyATimeshare.com. I apologize that you feel frustrated over repeated calls. This should not be happening! In order for me to remove you from my database, I will need further information and would not suggest to post any personal details on this website. Please call me at [protected] x 6103 so I may locate the file and remove it from our database. I am in the office until 9 pm EST daily. I will resolve this matter as soon as I hear from you. Thank you for your time!

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2:58 pm EST
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Buyatimeshare.com / Vacation Property Resales Disrespect

This is a high pressure sales tactic company that will insult you verbally when debating the points with you. If you wont buy from them they have a smart answer the reply with. When I told the man about a timeshare i sold he replied if i would1ve gone with him he wouldve got 2k more on the sale. I said it was all supposition when he retorted I didnt know what i was talking about.

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VacationJames
, US
Oct 22, 2012 6:54 am EDT
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Totally understood the feelings there. I hate when these companies do that to you. I know that these guys are changing and they are one of a few who actually follow the rules and laws set in place by the AG and FTC. Any tips on how you sold your timeshare?

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raingirl
, US
Apr 07, 2011 3:15 am EDT

I agree...they are rude and border on harrassment. They need a good public relations expert...they don't seem to care about that

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Buyatimeshare.com / Vacation Property Resales Scam

The owner pressures you to sell your timeshare with them.He gets you to boost the price of your timeshare so high it will never sell. Here is the fine print ""Vacation Property Resales, Inc.will refund your advertising fee if your property is sold any other way within 15% of your original asking price upon proof of sale."" So if you want $80 per point for your timeshare he will push you to list it for $96.00 full knowing no one will buy it at that price.
You sell it for $79.00 and under your stuck.He also listed the unit wrong.I had 4 time shares(four different contracts) and i would not give him $890 per timeshare to list so he said he would do me a "favor" and do the four listings for the price of one.Instead of four listings he did one which didn't make any sense combing all my points together. CANCEL WITHIN 3 DAYS of signing and he should return the money>Good luck with that..
No to worry people, Visa is on to him, they have gotten a lot of complaints. Visa is refunding my money 7 months later.Worthy every penny.

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bill cjr
wimauma, US
Feb 13, 2023 11:03 pm EST
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i tried both the sold and testimonial listings that are in the rebuttal comments with no success. i would like to see both before i consider signing with chris.

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ajBan
Tooele, US
Nov 30, 2011 6:21 pm EST
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Funny thing.. I counted it as a loss when they called me two years ago and convinced me that for 699.00 they could sell my timeshare in 3 months. Because they were the #1 internet website for selling/buying timeshares. Even took me to Alexa.com a site owned by Amazon.com to get details on the website. Great show. Sadly they didn't remember that I had already paid the 699.00 in 2009 when they called me this morning. I frankly couldn't remember if it was this exact company so I listened, but when I told him I needed to talk to my wife about spending that much money. He laughed and said, "Why would you need to do that? Who earns your money?" What an [insert choice word]

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Luis Villeda
Tampa, US
Nov 22, 2010 10:16 pm EST

I would like to discuss this account with you if in fact you are a real client with BuyATimeshare.com. It is very easy for ANYONE to make a post. My name is Luis Villeda (Customer Service Director) and you can reach me at [protected] x 103. I look forward to speaking with you!

FYI:
With 100, 000’s of clients throughout the world, there are occasional issues that may arise, as with any large organization. We try to do everything within our power to over deliver, but as with any service or product, it’s ultimately the end users decision and feelings that may spark such erroneous comments, if in fact we haven’t met their expectations.

We are the most technologically advanced Timeshare Resale Advertising firm worldwide. With this being said our customer base is very tech savvy, many are in top 3% income brackets with higher levels of education then the average purchaser, this educated, affluent customer base cultivates environments for new age media such as blogs, threads, viral marketing, which may lead to false accusations and or opinions of a non customer.

Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.com’ name. We spend millions on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision. Our customer base signs and agrees to specific terms, these aren’t hidden, they are in plain sight. The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices. We have thousands of happy customers, but unfortunately these blogs aren’t focused on happy customers. If a customer is tech savvy do your research, we promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our
Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties, you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer
Service at [protected] or [protected] or email us at
customerservice@buyatimeshare.com with any concerns regarding your account and it will be our top priority to respond immediately and with integrity.

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle! Price your property accordingly!

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7:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Buyatimeshare.com / Vacation Property Resales High pressure sales

We were told we had to sign up right away cause there was a backlog of renters looking in Orlando because a convention was coming and we have had our unit for rent for 3 years, were charged almost $700.00 dollars and never heard from anyone, not the company or any interested renters.
We were deceived and given fictitious statistics (promise to rent within 6 weeks at 99.9% surety).
The sales manager stayed on the phone with us for almost two hours till we caved!
Don't get fooled, you'll never hear from anyone once your credit card is scanned...or should I say Scammed!

Read full review of Buyatimeshare.com / Vacation Property Resales and 1 comment
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Luis Villeda
Tampa, US
Nov 22, 2010 10:15 pm EST

I would like to discuss this account with you if in fact you are a real client with BuyATimeshare.com. It is very easy for ANYONE to make a post. My name is Luis Villeda (Customer Service Director) and you can reach me at [protected] x 103. I look forward to speaking with you!

With 100, 000’s of clients throughout the world, there are occasional issues that may arise, as with any large organization. We try to do everything within our power to over deliver, but as with any service or product, it’s ultimately the end users decision and feelings that may spark such erroneous comments, if in fact we haven’t met their expectations.

We are the most technologically advanced Timeshare Resale Advertising firm worldwide. With this being said our customer base is very tech savvy, many are in top 3% income brackets with higher levels of education then the average purchaser, this educated, affluent customer base cultivates environments for new age media such as blogs, threads, viral marketing, which may lead to false accusations and or opinions of a non customer.

Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.com’ name. We spend millions on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision. Our customer base signs and agrees to specific terms, these aren’t hidden, they are in plain sight. The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices. We have thousands of happy customers, but unfortunately these blogs aren’t focused on happy customers. If a customer is tech savvy do your research, we promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our
Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties, you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer
Service at [protected] or [protected] or email us at
customerservice@buyatimeshare.com with any concerns regarding your account and it will be our top priority to respond immediately and with integrity.

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle! Price your property accordingly!

ComplaintsBoard
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11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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The complaint has been investigated and resolved to the customer’s satisfaction.

Buyatimeshare.com / Vacation Property Resales Will not refund my money

Contacted buyatimeshare.com to sell my holiday club membership, went through the confirmation process to pay for my advertisement.

After doing further reasearch on the company I decided i did not want this company to sell my timeshare.

Contacted them through many heated phone calls and e-mails on the same day of the purshase to cancell the advertisement and to recieve my refund.

Quincey Browne informed me he was the Manager of the company and under no circumstances will i be recieving a refund and because he gave me discounted price the terms on the contract do not apply.

The contract I agreed to and Signed stated that if you contacted buyatimeshare.com in writing with in 72 hrs of the advertisement being advertised I would be entitled to a refund.

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Buyatimeshare.com / Vacation Property Resales Sales fraud

Do not even give these people a minute of your time - my curiosity cost me almost $1000. And for what - nothing -

an online ad - oh they say they spend $60, 000 per month promoting - if you include thier salaries and bonuses - maybe - the actual cost of online ads is so incredibly many times less -

These kinds have been able to find the loopholes that allow them to exploit people at the worst time - when people need to sell – most are desperate and trying to unload a monthly or annual expense – and the last thing anyone needs in another fee to pay for receiving nothing in return... (oh - you will get an ineffective ad posted on a website - but results - nada)

I am racking up my experience with Quincy Browne as “tuition” – but please – if at all possible – do not fall for the smooth talk and promises – they only want your money...

Hang up the phone – save your money – I sure wish I had...

Read full review of Buyatimeshare.com / Vacation Property Resales and 3 comments
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BuyATimeshare.com/SCAM
Victorville, US
Feb 09, 2012 5:51 pm EST

Do your Homework BEFORE paying their fee of $698.00 to sell your timeshare! We have learned the hard way...Once paid, they are done with you...SHOULD of KNOWN better! There is no incentive, once they are paid up front-they are done.We have called them & it's always the same response "We have had a lot of activity on your unit, just be patient". Such absolute BS! Our unit in Cabo...Pueblo Bonito Sunset has been for sale going on 3 mths...no contact OR responses what so ever!
Complete waste of $$$ and they come on as sooooo professional...DO NOT FALL FOR IT!

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D
Dagumper
Lachine, CA
Nov 18, 2010 8:04 pm EST

Obviously works for Buyatimeshare.com

L
L
Luis Villeda
Tampa, US
Jul 06, 2010 11:14 am EDT

With 100, 000’s of clients throughout the world, there are occasional issues that may arise, as with any large organization. We try to do everything within our power to over deliver, but as with any service or product, it’s ultimately the end users decision and feelings that may spark such erroneous comments, if in fact we haven’t met their expectations.

We are the most technologically advanced Timeshare Resale Advertising firm worldwide. With this being said our customer base is very tech savvy, many are in top 3% income brackets with higher levels of education then the average purchaser, this educated, affluent customer base cultivates environments for new age media such as blogs, threads, viral marketing, which may lead to false accusations and or opinions of a non customer.

Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.com’ name. We spend millions on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision. Our customer base signs and agrees to specific terms, these aren’t hidden, they are in plain sight. The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices. We have thousands of happy customers, but unfortunately these blogs aren’t focused on happy customers. If a customer is tech savvy do your research, we promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties, you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer
Service at [protected] or [protected] or email us at
customerservice@buyatimeshare.com with any concerns regarding your account and it
will be our top priority to respond immediately and with integrity.

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle! Price your property accordingly!

ComplaintsBoard
J
3:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Buyatimeshare.com / Vacation Property Resales Does not want to refund unsold timeshare money

I have paid $1, 650 AU to buyatimeshare. com to sell my timeshare. It has been over 3 months and they do not inform you as to what is going on. Upon enquiry, they tell you that it is too soon to be sold. They do not keep you updated and they do not want to refund the money to you. If there is a way out of this situation, please help.

Read full review of Buyatimeshare.com / Vacation Property Resales and 2 comments
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VacationJames
, US
Oct 22, 2012 6:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

If you're still unhappy, I would call them now. They have redone their customer service area, and are much more approachable and want to work to a resolution that suits both parties, ask for that Luis Villeda(see above) guy, I believe he is their cs director

L
L
Luis Villeda
Tampa, US
Apr 06, 2010 12:35 pm EDT

With 100, 000’s of clients throughout the world, there are occasional
issues that may arise, as with any large organization. We try to do
everything within our power to over deliver, but as with any service or product, it’s ultimately the end users decision and feelings that may spark such erroneous comments, if in fact we haven’t met their expectations.

We are the most technologically advanced Timeshare Resale Advertising firm worldwide. With this being said our customer base is very tech savvy, many are in top 3% income brackets with higher levels of education then the average purchaser, this educated, affluent customer base cultivates environments for new age media such as blogs, threads, viral marketing, which may lead to false accusations and or opinions of a non customer.

Many accusations against our company are simply untrue, some have been found to be from competitors trying to tarnish Buyatimeshare.com’ name. We spend millions on Advertising, Social Media, PR and answering all complaints related to our business practices with integrity at the forefront of each managerial decision. Our customer base signs and agrees to specific terms, these aren’t hidden, they are in plain sight. The agreements made between Buyatimeshare.com and the potential seller or renter is clear, with 3 levels of verification procedures to make sure our customer base is fully aware of our aggressive advertising practices. We have thousands of happy customers, but unfortunately these blogs aren’t focused on happy customers. If a customer is tech savvy do your research, we promise you will find that BuyaTimeshare.com provides the most ethical methods of reselling and renting timeshares

Please, we challenge whoever views these statements to follow the link below and read our
Testimonials:

http://www.buyatimeshare.com/testimonials.asp

Keep an eye on our recently sold properties, you may in fact see your property on this list in the near future.

http://www.buyatimeshare.com/TimesharesSold.asp

-If you are still not 100% satisfied, please contact Customer
Service at [protected] or [protected] or email us at
customerservice@buyatimeshare.com with any concerns regarding your account and it
will be our top priority to respond immediately and with integrity.

Please keep in mind Timeshares are not a monetary investment, but an investment in lifestyle! Price your property accordingly!

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Contact Buyatimeshare.com / Vacation Property Resales customer service

Phone numbers

+1 (800) 640-6886 +1 (813) 902-9743 More phone numbers

Website

www.buyatimeshare.com

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