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Buy-Backdrop Reviews 24

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Buy-Backdrop Useless trash

Cheap and useless backdrop. No photographer would use a wrinkled backdrop. The vinyl backdrop was creased and wrinkled permanently as a result of the supplier’s negligence which made it absolutely useless. Backdrops are usually rolled without folding and shipped in tubes. Total waste of time and money. I complained to the company via email and was told to fix it myself by laying it flat for 24 hours, I followed their ridiculous suggestion and did it for 48 hours which did not help at all. It didn’t even put a dent in the wrinkles. I contacted them again and asked them to take it back for a full refund, they started haggling with me offering a 50% refund, which is unacceptable. This item is totally and 100% useless and only good for recycling trash bins. Stay away from this vendor.

Recommendation: STAY AWAY FRON THIS VENDOR

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Buy-Backdrop Buy-Backdrop Review: Terrible Customer Service, Manipulative Tactics and Bribery Attempts

I had a terrible experience when I tried to purchase from Buy-Backdrop. Basically, I ordered something and then had to cancel it because my friend had already bought the same item from Amazon. I contacted their customer service and they said they would refund me. But then I got into this weird back-and-forth with "bella" where she kept saying it would happen right away but it never did.

Eventually, I decided to take it up with PayPal to see if I could get my money back that way. "Bella" then sent me an email warning me that because I had involved PayPal, they had frozen my funds and the refund wasn't going to happen. Frankly, this felt like pure blackmail to me.

But it gets even worse - after the whole ordeal, Buy-Backdrop then tried to use bribes to get me to take down my negative review of them. I mean, seriously? Their customer service is so bad they have to buy off people to save their reputation?

Honestly, it's clear to me that Buy-Backdrop is a terrible company to do business with. They're manipulative, dishonest, and their customer service is a joke. Do yourself a favor and stay far away from them.

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Buy-Backdrop Buy-Backdrop Review: Unreliable and Frustrating Shopping Experience

I gotta say, I wouldn't recommend Buy-Backdrop to anyone looking for a reliable and hassle-free shopping experience. I placed an order on April 15th and pony up for express postage since the website claimed the package will arrive within 15 days. At that point, I was feeling pretty hopeful and excited to receive my purchase, but boy was I wrong.

Over a month passed and I still hadn't received my order. After reaching out to the company through email, they informed me of some delays due to the pandemic. Fair enough, but why wasn't that information made clear before I made my purchase? They promised to send my order out right away and that I'd receive a confirmation email with a tracking number.

Days went by and still no email. I sent another message asking for a refund and received an identical copy/paste reply. The following day, I received an email from the company simply stating "Your order has shipped," with a number of strange spelling mistakes and no tracking information.

I reached out again inquiring about the tracking number, and finally received a response a few days later. What I discovered was even more frustrating. Not only was the product being shipped from China (which was never mentioned on the website), but it hadn't even left the manufacturer yet. At this point, it had been a month and a half since I placed my order.

Overall, I feel like I've been scammed by Buy-Backdrop. I have no clue when I'll receive my purchase, if at all. It's a damn shame that companies can take people's money without the proper resources to service their customers. I plan on reporting them to the better business bureau, hoping that other people won't have to go through the same stress and frustration that I did.

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Buy-Backdrop Unprofessional and Dissatisfying Experience with Backdrop Website - Beware!

I bought two backdrops from this website and was super excited to receive them. However, when they arrived at my doorstep, I was disappointed to see that they were dirty and stained. Adding to my dismay, they were printed on old material, which made football helmets and letters on the other side visible. I immediately requested a refund, but the business denied, suggesting I could wash them instead. Frankly speaking, I was surprised by their unprofessional behavior. They could have at least offered a refund, but they didn't.

The worst part was when I received emails from them that did not make any sense. I felt frustrated and not taken seriously. If you care for quality products, please do not waste your time and money on this website.

Update: I wrote a review highlighting my disappointment with their products and services. After that, the business contacted me and told me to remove the review if I want a refund. I refused, informing them that if they want my review to change, they should give me a refund first. However, the business still insisted on getting me to delete the review before giving me my money back. This approach is highly unprofessional and felt like a scam to me. Based on my experience, I cannot recommend shopping on this website.

Please see attached screenshots of the emails, and judge for yourself. The bottom line is that their products are not as advertised, and their services are subpar. I hope my experience can help others avoid falling into the same trap as I did.

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Buy-Backdrop Buy-Backdrop is a Complete Scam - Don't Waste Your Money!

I gotta say, Buy-Backdrop really did me dirty. Straight up lies from the start, and then when I tried to call them out, they just ignored me. No refund, no effort, just pure bull$#*!. I spent $450 on their "product" and almost $70 for fast shipping, but what did I get? A week late and completely useless. They claimed they shipped on a Tuesday, but their labels showed that they didn't even do jack until Friday. And I was even willing to pay extra for 3 day shipping, but that didn't happen until Monday. A damn shame, because I needed it for a funeral that happened on Saturday.

I tried to address the issue with them, but they just played dumb and tried to make me look stupid. And when I showed them proof of their lies, they just straight up stopped responding. That's some shady business if you ask me. They promised me it would come in time (I even asked before I placed my order) but that was all just hot air. I couldn't believe how poorly they treated me, and I feel completely robbed of my money.

Honestly, never go to them. Stay clear of Buy-Backdrop. They have no morals, no ethics, and clearly don't care about their customers. I hope they go out of business soon because they are a complete scam. Don't waste your time or money on their garbage. Trust me, you'll regret it.

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Buy-Backdrop Buy-Backdrop's Poor Quality and Charging Double for Orders

I got a message from Buy-Backdrop that my order had been shipped. The status of the order was shippped and I purchased six products. The problem was that they charged me for two orders and I had not received my backdrops yet. I was in the middle of a business trip when I realized this issue. Thankfully, their customer service department was great. When I informed them about my situation, they refunded me for one order.

However, when I arrived home from my trip and opened the package, I was disappointed. I didn't even bother to take a look at them, because I was in such a rush to leave again due to a family illness. I packed the backdrops in my carry-on bag and left. But when I looked closely at them later, I was shocked by how terrible they looked! Honestly, these are the worst backdrops I have ever seen in my life! Only two of them could be salvaged, but the rest of them looked so light and unrealistic, as if they have been sun-bleached. I waited for 21 days for delivery, even though there is a 14-day return policy. Unfortunately, I just opened them and they're terrible!

I want everyone to know that I will never recommend this company to anyone I know, whether it's my co-workers, colleagues, or friends. I can't believe how terrible these backdrops are. They have wasted my time and money! Buy-Backdrop needs to get their act together and improve their product quality. I hope everyone else has better luck when buying from this company.

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Buy-Backdrop Buyer Beware: Late Delivery & Poor Customer Service from Backdrop Seller

So, I gotta tell ya, I was pretty ticked off when my backdrops arrived a full week after what was supposed to be the last delivery date. Like, what the heck? I had a project to do and a timeline to stick to! And the worst part? The seller didn't really offer me any meaningful way to fix it. They offered to refund the shipping (big woop) or for me to return the backdrops (at MY expense!) for a refund, but the return shipping was going to cost me at least $70. No way, Jose.

To add insult to injury, the seller didn't take any responsibility for the misinformation on delivery times on their website, and to top it off, their emails were coming back undeliverable. Talk about a sucky situation all around! I felt like I was up the creek without a paddle - and the only way I was able to communicate with them was through PayPal. Ugh.

I have to be honest here, I can't really speak to the quality of the backdrops because they arrived too late for me to even open the package. But if I were you, I'd definitely keep this experience in mind if you're considering buying from them. If you do end up going for it, just be sure to give yourself PLENTY of time before you expect to need those backdrops.

All that being said, I gotta give the seller some credit - after I left my initial one-star review, they reached out to me and we were able to work out a settlement. They promised to update their site with more accurate delivery timeframes, which is definitely a step in the right direction. And they even refunded me $50 (which isn't enough to cover the loss, but hey, it's something). So I ended up bumping my review up to three stars, at least as a way to acknowledge that they did try to make it right.

But still... I highly doubt I'll be purchasing from them again. In fact, if you're in the market for a backdrop, let me know - I've got eight I could sell ya!

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Buy-Backdrop Terrible Customer Service Experience with Buy-Backdrop - Not Worth Your Time or Money

We gave Buy-Backdrop a try and ordered five (5) vinyl backdrops from them on the 20th of February 2020. According to their website, production time only takes a day, and shipping should take 15-20 days. We were excited to receive the much-awaited backdrops, so we constantly checked our email for a shipping confirmation. But after a week, we still hadn't received any update, so we reached out to their customer service team through the chat feature, but we didn't get any response. We tried a second time, but still, we didn't hear anything back from them.

Feeling a sense of urgency, we decided to email them directly about our concern and how we needed to cancel the order if they couldn't provide the information we needed. They replied saying that they'd ship the items before the third of March.

After a long wait, the first week of April, our order finally arrived. However, we were disappointed to see that the whole order wasn't there. We reached out to them again, and it took several attempts to get an update and find out where our missing order was. It took another month for us to receive another tracking number, which they said was shipped on the 19th of March.

We were frustrated and disappointed with the lack of communication from this company. We didn't receive an update that the whole order wouldn't be shipping together, and we only received the tracking number for our missing items after we repeatedly demanded to know what was going on. Every time we asked for a refund or requested them to reship the items as they were obviously lost, the only response we got from them was "Your tracking number is...". It felt like our concerns were not being heard.

In conclusion, we had a terrible experience with Buy-Backdrop. Their customer service was lacking, and we did not feel valued as customers. We wouldn't recommend buying from this company and suggest that you consider shopping on Amazon instead, where they prioritize customer satisfaction.

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Buy-Backdrop Avoid Buy-Backdrop.com: Poor Customer Service and credit card problems

I just want to share my experience with Buy-Backdrop or buy-backdrop.com. I recently placed an order on their website for a backdrop, clips, and a stand. Unfortunately, my order arrived broken, and to make matters worse, they duplicated my order into three separate transactions, which my credit card did not authorize.

It took several days of emailing and waiting for a response from their customer support team, and despite the fact that I was charged for two orders, credit was not issued immediately. What's more, when I checked my order on their website, the incorrect orders were still there. buy-backdrop.com didn't even bother removing or correcting them.

I placed my order on March 27th, and after waiting for a month, I had to persistently inquire for a tracking number to know the status of my item. It took a while before they responded and provided me with a tracking number. Sadly, it was incomplete.

One of the negative things about buy-backdrop.com is their inconsistent response time. They only replied to me within 24 hours after I informed them that I had already filed a dispute with my credit card company. They were silent before that. I even emailed them on June 12th, and they never responded until I told them about the dispute.

I am still awaiting the credit for the missing item from my order. Hopefully, it will be issued soon.

My advice to everyone is to avoid buy-backdrop.com to save yourselves the trouble and frustration. After experiencing their poor customer service, I am convinced that any positive reviews about them must be fake.

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Buy-Backdrop Buy-Backdrop: Missing Piece on Collapsible Stand - Frustrating Experience

So, I bought this backdrop from Buy-Backdrop and let me tell you, it's been quite a journey. The collapsible stand that came with it was missing a piece, and that was a crucial piece. I tried my best to make it work but it just wasn't happening. I reached out to the company and they sent me some instructions. But these instructions were basically telling me to use the piece that I didn't have! I tried to explain to them that I was missing that piece but they just kept telling me to extend the stand. I even sent them a video to show them how it wasn't working without that missing piece.

Well, now they're trying to tell me that the missing piece is just an "accessory" that doesn't come with the stand. But how can that be when the stand doesn't work without it? I feel like I'm being given the runaround here. In the photos they originally sent me, the missing piece was supposed to be attached to the top of the stand itself. But I have two pieces that don't connect to each other without that missing piece.

I've been going back and forth with them, sending them multiple photos and videos to show them how the stand doesn't look like it's supposed to. But they just won't admit that it's defective. They don't want to give me my money back. It's really frustrating because I just want this to work but they're not helping me at all.

It's a shame because I was really excited about this backdrop. It looked great in the photos online and I was really hoping to use it for some upcoming photo shoots. But now I'm just left with this useless stand and no backdrop. I really hope they can fix this issue and give me the refund I deserve.

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Buy-Backdrop Buy-Backdrop Review: A Nightmare Experience with a Scam Company!

Do not, I repeat, DO NOT use Buy-Backdrop! This company is a complete and utter nightmare!

Let me tell you what happened. I ordered a bunch of products from them, spending quite a bit of money. I opted for the more expensive options, believing that it would be the best quality, and boy was I mistaken. The backdrops arrived with deep creases despite being advertised as crease-free and the printing was so pixelated that I couldn't use them for my photo shoots. It was a waste of my hard-earned cash.

To add insult to injury, I received a customs bill for £23. I had no idea that this company was based in China, as they pretended to be a UK-based company, and such an unexpected custom bill was a hit to my wallet. When I complained and requested a refund, Buy-Backdrop refused to do anything.

At this point, I was livid. I had no choice but to escalate the issue with PayPal. They eventually agreed to issue me a refund, but only if I returned the backdrops to them. Fine, I thought. I shipped the package back, as per their guidelines, and it cost me over £50! This was a huge amount, but I was willing to do whatever it takes to get back some of my cash.

And yet, Buy-Backdrop refused to accept delivery of the package. It was like they were trying to make things even more difficult for me. And to add to my woes, customs destroyed the package. I reached out to Buy-Backdrop, asking for an explanation, but they denied all responsibility. I was beyond frustrated.

I provided proof of delivery to PayPal, but they still denied my claim. Apparently, they only pay out if the package is returned. This whole ordeal was an absolute joke! To add it up, I lost over £200, after spending so much money on the backdrops and shipping them back to the company.

If you're reading this, please don't trust the positive reviews you see on their website. This company is a scam, and they clearly don't care about their customers. Stay away from Buy-Backdrop, and save yourself from this headache.

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Buy-Backdrop Complaints 13

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Buy-Backdrop Buy-Backdrop Review: Terrible Customer Service and Lost Package

I recently made a purchase from Buy-Backdrop, a company that specializes in providing backdrops for various purposes. I was in need of a large backdrop, measuring 20ft by 9ft, for my model train and slot car layout. Although the order took a while to process, I wasn't in a rush to receive it, so it didn't bother me much.

After a few weeks, I received a notification that my order had arrived in the United States at JFK airport. However, there was no movement on the tracking information for a long time, which made me concerned. I decided to contact the company to inquire about the status of my order.

To my dismay, the company informed me that the carrier had lost my package. I requested a refund, but "Sofia," the customer service representative, convinced me to have the order reshipped. I reluctantly agreed, hoping that my order would arrive soon.

Unfortunately, my order never arrived, and I have been unable to get a response from the company. I have tried contacting them through email, their "contact us" function, and even direct email to the company, but to no avail. It seems that I have been ripped off, as I paid for a product that I never received, and the company is ignoring my inquiries.

In conclusion, I strongly advise against buying from Buy-Backdrop. My experience with them has been nothing but a disappointment, and I don't want anyone else to go through the same ordeal.

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5:39 am EDT
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Buy-Backdrop Disappointing Experience with Buy-Backdrop.com: Poor Quality, Non-Existent Customer Service, and Confusing Shipping Details

I recently made a purchase from buy-backdrop.com and I must say, I was quite disappointed with the overall experience. I ordered three backdrops, each measuring 3'x5', and when they arrived, they were folded into a square for shipping. The website suggested that I place the backdrops outside in the sun on concrete or ground to remove wrinkles, but unfortunately, this method did not work for me. I also tried steaming the backdrops on a cool setting, but to no avail. I even read a comment on the site that suggested placing the backdrops in the dryer, but this too did not work. I was extremely frustrated as it seemed impossible to remove the wrinkles.

To make matters worse, I found it impossible to contact the company for assistance. I eventually gave up and threw all three backdrops in the trash. Another issue I had was with the shipping details. I had to go through PayPal to get any updates on the shipping details, and even then, the information was not readily available. It was only after the items were shipped that I received the tracking information, and even then, it was only available online. This caused a lot of confusion and frustration, and I had no idea that the items were coming from China.

Overall, I would not recommend buy-backdrop.com to anyone. The quality of the backdrops was poor, and the customer service was non-existent. The shipping details were also confusing and caused unnecessary delays. Save your money and look elsewhere for your backdrop needs.

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Buy-Backdrop Buy-Backdrop Review: Disappointing Shipping and Tracking Experience

I recently made a purchase from Buy-Backdrop, spending a hefty sum of over $350 on 8 backdrops. My order was placed on 04/29, and while a shipping label was created, I have yet to receive any confirmation that my order has actually been shipped by USPS. I attempted to track my order using the 17TRACK website, which is supposed to provide tracking information from China, but all I could see were departure and arrival dates and times with no indication of location or movement. I'm not even sure if this website is legitimate.

To make matters worse, I have serious doubts about the legitimacy of Buy-Backdrop and the tracking company they use. The chat line on their website is never online, and when I reached out via email, I only received a brief message stating that my order was shipped and in transit. However, it seems that my order is still in China and nowhere near the United States.

I had initially been drawn to Buy-Backdrop because their website claimed that standard shipping would take only 9-12 days. However, based on my experience, I find it hard to believe that this is true. I am extremely disappointed with my experience and will not be ordering from this company again for my business.

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Is Buy-Backdrop Legit?

Buy-Backdrop earns a trustworthiness rating of 39%

Be careful. Check reviews and watch out for issues before dealing with Buy-Backdrop.

Our conclusion: ComplaintsBoard has concerns about Buy-Backdrop's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand Buy-Backdrop's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Buy-Backdrop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to Buy-Backdrop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Buy-Backdrop has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Buy-Backdrop has registered the domain name for buy-backdrop.com for more than one year, which may indicate stability and longevity.
  • Buy-backdrop.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Buy-backdrop.com you are considering visiting, which is associated with Buy-Backdrop, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Buy-Backdrop website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
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Buy-Backdrop Terrible Experience with Buy-Backdrop: Do Not Order from Them

So I made the mistake of placing an order from Buy-Backdrop. But I realized that I made a mistake very shortly after, so I asked them to cancel it. I was surprised to find out that they still sent the items to me despite my request, so I had to return them. They didn't make it easy for me either, because they kept telling me to gift or resell them, which wasn't feasible for me. After a lot of back and forth, they finally allowed me to return the items.

But that's not the end of the story. I sent the package to the return address that was written on the package, and when I asked for a refund, they told me that it wasn't their actual warehouse. But they didn't give me any other address to use, so I don't know what they expected me to do. I'm still trying to get my refund, but it seems like they're never going to give it to me.

Overall, I have to say that I'm extremely disappointed with my experience with Buy-Backdrop. I thought they would be a reliable company, but they ended up causing me so much stress and frustration. I definitely won't be ordering from them again, and I would advise anyone else to stay far away from this company.

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Buy-Backdrop Warning: Terrible Customer Service and Never Received Order from Buy-Backdrop

I have to say, I'm pretty disappointed with my recent experience with Buy-Backdrop. I placed an order way back on December 16th, 2016, and I still haven't received it. I've sent a fair few messages to the company, but I've never received a response. I thought that was bad, but then I received an email from them trying to sell me more backdrops! I couldn't believe it. I responded to the email, telling them I never even received my last order that I spent $90 on, and that I have no way of getting my money back. Finally, I received a message back from someone named Steve, asking for my order number so he could look into it. I sent him all the info, but after that, I never heard back from him. I've sent several other emails since then, but I still haven't received a response. I was looking forward to using my new backdrop, but now it feels like I'm never going to get it. Between losing my money and not getting any customer service, I definitely regret ordering from this site. If I had read some reviews beforehand, I might have saved myself the stress and inconvenience. I honestly think that the only positive reviews on this site come from people who are in on the scam. So, take this as a warning: stay away from Buy-Backdrop if you don't want to end up in the same situation as me.

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Buy-Backdrop Buy-Backdrop Review: Poor Quality and No Customer Service - Buyer Beware!

Got four 8' x 8' backdrops from Buy-Backdrop (buy-backdrop.com) but my heart sank when I saw that all of them have been spliced with some sort of thermal glue every four feet. That's a lot of glue, and I was worried if it would cause any issues. To make matters worse, these backdrops were shipped from China, folded flat. You guessed it right, they arrived with creases at the fold lines!

I mean, what could you expect from a company that ships everything from China? I followed their recommendations, applied a warm iron, or a garment steamer to remove the creases - but the glue let go, and the backdrop fell apart. That's a total waste of money, mate!

And wait, there's more! I had to reach out to their customer support, hoping they could at least take a look and provide a solution or something. So far, it's been two weeks - and my email request has been ignored. Looks like they have that same customer service we've all come to expect from these offshore suppliers. Yup, no support at all and buyer beware, folks.

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Buy-Backdrop Buy-Backdrop Review: No Express Shipping, Poor Communication, and Long Delays

I ordered from Buy-Backdrop expecting the express shipping that was advertised, which promised delivery within 3-4 days. Unfortunately, I was not provided with any updates regarding my order and felt helpless as I waited eagerly for my package to arrive. Despite my attempts to gain more information through email, I received no response from the company. As the days went by, I began to lose hope and grow anxious about the fate of my order.

After a whopping 10 days of waiting with no word from the company, I decided to take action. I put in a claim with PayPal, the platform I use for all of my online transactions. Almost immediately after filing the claim, Buy-Backdrop responded with reassurances that my order would arrive "soon". I requested a tracking number, but to no avail. However, the following day, the company finally came through and provided a tracking number for my package.

It turns out that my package had only been shipped the day after I filed my claim with PayPal - a total of 11 days after I placed my order. I was frustrated to discover that I had been charged a hefty $37 for express shipping that I did not receive, and that my package had arrived 15 days after my initial order.

Overall, my experience with Buy-Backdrop left much to be desired. While I did eventually receive my order, the lack of communication and delay in shipping were big issues that could have been avoided with better customer service.

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Buy-Backdrop Avoid Buy-Backdrop: Poor customer service & damaged goods

I just wanted to let everyone know about my experience with Buy-Backdrop. Let me just say, it was not a good one. I purchased four collapsible backdrops, but was disappointed to find that three of them were severely damaged upon arrival. The packaging was completely torn and the metal edges had ripped through the cloth. It was a mess. I was pretty upset about it and took some photos to send to buy-backdrop, hoping they would offer a replacement or at least a substantial refund. But they did not do either. And get this, even though their website claims they offer a full refund for damaged goods, they didn't follow through. It was frustrating to say the least.

I ended up spending over ?240 on these backdrops, but they only offered me a measly ?8 compensation. Can you believe that? After many (and I mean MANY) back and forth emails, they upped their offer slightly to ?30, which I still refused. I mean, come on. They then tried to sweeten the deal with a 10% discount on my next order but I was not fooled. Why would I want to order again after experiencing such terrible customer service? It was just not worth it to me.

To make things even worse, just recently they tried to bribe me with ?40 to remove my feedback on their website. Seriously?! That is just completely unethical. It just confirms to me that this is not a business I want to be associated with. Overall, I would definitely recommend avoiding Buy-Backdrop. The quality of their products may be questionable, and their customer service is not to be trusted.

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Buy-Backdrop Buy-Backdrop is a Scam: Don't Waste Your Money or Time

So I recently ordered a backdrop from Buy-Backdrop on April 29, 2020, with hopes that it would arrive before the Memorial Day weekend. As expected, there was a chance that COVID-19 would delay shipping, so I opted to pay for a faster 5-day shipping option. What I didn't expect was that I paid more for shipping than I did for the backdrop itself!

After a few days went by and I still hadn't received any delivery notifications, I became worried. I decided to reach out to the company via email and inquire about my delivery status. They apologized and blamed the pandemic for the delay. But, to my surprise, I received a shipping notification within an hour of my email.

Well, Memorial Day weekend came and went, and I still hadn't received my backdrop. Before the holiday, I emailed the company again, asking about the delivery status and they replied that it was on its way. Then I emailed them requesting a refund because I was tired of waiting for it, and they replied saying that they couldn't provide a refund because it was already in transit.

I felt like I had been completely scammed. It was definitely a real bummer. It turns out that I'm not the only one who has had issues with this company. It's an absolute rip-off, and I don't recommend that anyone do business with them.

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Buy-Backdrop Buy-Backdrop: Shameful Theft of Artistic Work - Beware!

I was checkin' out some backdrops for my Halloween shoot and stumbled upon Buy-Backdrop (buy-backdrop.com). While I was perusin' their collection, I stumbled on an image that looked super familiar. I was in disbelief, so I headed back to my Flickr account where I had previously posted the image, and what do ya know? It was the EXACT same image I shot in Crescent City, California. The same camera angle, same clouds, same waves, everything! I couldn't believe what I was seein', and to top it off, they didn't even ask to use my image, provide compensation, or give me any copyright release. They straight up stole my work!

I'm here to warn ya'll that this company is makin' their money by stealin' from artists and creatives alike. It's downright shameful, and I wouldn't dare recommend them to anyone. Buy-Backdrop is a company that's only lookin' out for themselves and their pockets, with no regard for the hard work and rights of others.

If it wasn't for the fact that I have all the proof I need to back up my claims, I wouldn't even be writin' this review. But I have the original image files and camera data to prove what I'm sayin', so don't even think about callin' me a liar.

I'm givin' them zero stars for their blatant theft of my art. Steer clear of Buy-Backdrop if you value your own work and creativity.

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Buy-Backdrop Buy-Backdrop: A Scam Website with Terrible Customer Service - Avoid at All Costs!

This website is not to be trusted, they are complete liars! Buy-Backdrop claims that they can ship your order in 4-6 or 8-10 business days. However, my order has not moved since September 20th, and I have been waiting for 35 business days! Their customer service is not responding and I am extremely disappointed and furious. This company is a scam and I will be filing chargebacks against them. It's appalling that a company like this is still operating and taking advantage of customers. My advice to you is to AVOID this terrible website at all costs.

I can't believe how terrible their customer service is. It's been a month and they haven't even updated me on what's happening to my order. But just two hours after I posted my review, a customer service representative called "Bella" reached out to me, saying my package arrived in my country. But the tracking link they provided hasn't updated since September 20th, and they are refusing to give me any screenshot. Looks like they are just trying to lie their way out of this situation. I feel cheated and ripped off. This company is a bunch of liars and they should not be trusted.

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Buy-Backdrop Buy-Backdrop Review: Disappointing Service and Broken Promises

I was really excited to order from Buy-Backdrop for a special event I had planned for the end of the week. I made a mistake with my order and emailed them right away to change the postcode. Their website said that express shipping was 2-4 days, and since I needed it by Friday, I paid the extra $40AUD for it. I let them know my deadline in the email, and they assured me they would prioritize my order.

However, when I checked the status on Friday, it was still being processed. I was counting on it arriving that day, so I was really disappointed. Then, I received a text from the delivery company saying it wouldn't arrive until the following Tuesday, which was totally unacceptable. I had really counted on it arriving on Friday, and it ruined my plans.

I immediately emailed Buy-Backdrop requesting a refund, but I still haven't heard back from them. To make things even worse, I got a call on Tuesday from my delivery company saying they couldn't find my address. Apparently, Buy-Backdrop never changed the postcode on my order, so my package was sent halfway across the country!

I'm really frustrated with this company. They promise a lot on their website but don't deliver on their promises. They can't even handle simple requests like changing an address or responding to emails in a timely manner. It's a shame because I was really looking forward to using their products for my event, but now I'll have to find another vendor who can actually deliver what they promise.

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Buy-Backdrop Review: Buy-Backdrop - Alright Backdrops with Long Delivery Time

I gotta tell ya, the backdrops from Buy-Backdrop (buy-backdrop.com) are alright, but the delivery time was longer than a trip to the DMV. I ordered in late January 2020 and didn't receive the full order until late March. However, after I contacted them about the missing items, they did arrive a week later by special delivery. So, they can get their act together when they need to.

Now, let's talk about the backdrops themselves. They're pretty sturdy, but also lightweight. The only issue is that they were super creased when they arrived. I've been using an iron on a low heat with a lot of pressure to smooth them out, but apparently the sun does the trick better (too bad I'm stuck in the Highlands with no sunlight in sight). Despite the creases, though, they do look just like the website description and the 3ft x 5ft size is perfect for photographing small items like cakes, hats, boxes, and bowls. It was exactly what I needed for my business.

That being said, it would have been nice if they sent the backdrops rolled instead of folded and without such a long wait. But, hey, it is what it is. All in all, if you're not in a rush and don't mind some creases, give Buy-Backdrop a shot.

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About Buy-Backdrop

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Buy-Backdrop (buy-backdrop.com) is a leading online retailer that specializes in high-quality photography backdrops. The website offers a wide variety of backdrops, ranging from classic solid colors to intricate patterns, ensuring that photographers from all niches and genres can find the perfect backdrop for their needs.

The website offers a user-friendly interface that puts the customer experience first. The product pages are well-organized, providing detailed information about each backdrop, including size, material, and pricing. Customers can easily navigate through the website, filter their search results by color, pattern, or size, and find what they need quickly.

Buy-Backdrop has earned a reputation for providing top-quality backdrops at competitive prices. The company uses premium materials and printing technology to ensure that the backdrops are durable, vibrant, and long-lasting. The backdrops are also easy to install and transport, making them ideal for photographers who need to shoot on location or travel frequently.

Buy-Backdrop also offers excellent customer service and support. The website features a comprehensive FAQ section that answers common questions, and customers can also contact the company directly through email or phone. The company provides fast and reliable shipping, and customers can track their orders online to ensure a hassle-free buying experience.

Overall, if you are looking for high-quality photography backdrops, Buy-Backdrop is an excellent choice. The website offers a vast selection of backdrops, competitive pricing, and outstanding customer service. Whether you are a professional photographer or just starting, Buy-Backdrop has everything you need to take your photography to the next level.

Overview of Buy-Backdrop complaint handling

Buy-Backdrop reviews first appeared on Complaints Board on May 14, 2023. The latest review Useless trash was posted on Jul 31, 2023. Buy-Backdrop has an average consumer rating of 1 stars from 24 reviews. Buy-Backdrop has resolved 0 complaints.
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    May 13, 2024
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Buy-Backdrop is ranked 256 among 302 companies in the Home and Interior Decor category

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