I sent this company an order by mail on, I believe, February 9, 2021. Without shipping, state tax, and handling, the order of plants, seeds, and growth agent for tomatoes came to roughly $110.00 (I've kept the catalog to be on the safe side, but I don't have the exact order in front of me - I could piece it together, if need be). Included in the order was the credit card information. This evening my husband and I will check our records online to see if the charge has gone through. It should have, if they've been putting my order together. Burgess states in its website that products should be received within two weeks from the end of February upon placing an order for seeds, later for actual plants and roots according to growing conditions in various regions; they also explain availability of products as a factor and weather conditions related to shipping. I spoke with an operator when I called [protected] a week ago to check on the status of my order. She had me in her system as having placed the order, paid for it, the order being put together (at least the seeds), and my seed order being shipped out that same week. The plants would come later. All week long I checked for a package of seeds from Burgess, several times a day. I have yet to receive my order. Just this morning (March 8), I tried for fifteen minutes to reach the company by phone (contacting them via email for this issue has proven next to impossible), but all I get is a busy signal. Is something fishy going on? I placed my order as early as possible so that I could start germinating some of my seeds indoors (like tomatoes). Time is running out. Please look into this for me. Thank you.
P. S.: I also include from the 2021 garden catalog the physical and email addresses of Burgess Seed & Plant Company: 1804 East Hamilton Road; Bloomington, Illinois 61704; www.eBurgess.com and [protected]@eburgess.com. AA