BuildZoom’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of clients are dissatisfied with contractor matchmaking service.
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BuildZoom Review: A Company That Preys on Inexperienced Homeowners
So, I was looking for some help with my home renovation project and came across BuildZoom. At first, I was impressed with their website and the services they offered. However, things quickly turned sour when I told them that I wasn't interested in paying for their project management services.
I mean, come on, why should I pay them extra money on top of what I'm already paying my general contractor? It just didn't make sense to me. But as soon as I said that, they seemed to lose interest in helping me out. They said they would pass my information along to some local contractors, but I could tell they weren't really invested in finding me the right fit.
Fast forward a week later, and I get an email from them saying that there's no one in my area who can help me. Really? I find that hard to believe. I think they just didn't want to put in the effort because they knew they weren't going to make any extra money off of me.
Honestly, I feel like BuildZoom is one of those companies that preys on people who don't have a lot of experience with contractors. They make it seem like they're going to help you find the perfect match, but in reality, they're just looking to make a quick buck. I wouldn't recommend them to anyone.
Unprofessional and Scam Artists: My Experience with BuildZoom
I've had my fair share of home renovations, and let me tell you, BuildZoom is not a company I would recommend. They are the epitome of unprofessionalism and seem to be nothing more than a group of scam artists. I paid them for their services, and we agreed on all the details both in writing and verbally. However, they conveniently forgot what they agreed to and walked off the job.
To make matters worse, they then proceeded to send me blackmail texts. The first one was a real doozy - they wished me good luck finding anyone to finish the job for under $10,000. Can you believe that? And if that wasn't bad enough, they then had the audacity to demand $5000 in cash, an additional $2000 for the scope of work, and $3000 for "wasting their time."
I have to say, Marc is quite the smooth talker. He'll say all the right things to get you to trust him, but in the end, he'll just run off with your money and leave you with a big mess to clean up.
Overall, I would strongly advise against using BuildZoom for any home renovation projects. They are not to be trusted and will only cause you headaches and heartache. Save yourself the trouble and find a more reputable company to work with.
Disappointing Experience with BuildZoom's Premium Service: Inflated Prices and Lack of Transparency
We decided to give BuildZoom a try and signed up for their premium service. We were hoping to find a reliable contractor to build our dream home. Unfortunately, our experience with BuildZoom was not a positive one.
We were introduced to three contractors through BuildZoom, and each one quoted us a price of around $700,000 to $900,000 to build our home. We were told that BuildZoom would receive a breakdown by line and compare the construction costs from each contractor. However, the bids we received from BuildZoom were inflated to $1.2 million to $1.7 million from the same contractors. We were shocked and disappointed by this sudden increase in price.
We tried to get more information from BuildZoom about why the bids were so much higher, but we never received any line amounts or a justification for the inflated price. We felt like we were left in the dark and had no idea why the contractors were suddenly charging so much more.
To make matters worse, we paid $7,000 for BuildZoom's services, but we didn't receive any new information or lower costing bids. We felt like we wasted our time and money on a service that didn't deliver what it promised.
Overall, we were very disappointed with our experience with BuildZoom. We would not recommend this service to anyone looking for a reliable contractor. The inflated prices and lack of transparency left us feeling frustrated and let down.
Is BuildZoom Legit?
BuildZoom earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Buildzoom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Buildzoom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Buildzoom.com you are considering visiting, which is associated with BuildZoom, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for BuildZoom have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
BuildZoom website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While BuildZoom has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Warning: Do Not Hire Grace Creek Construction/Diamond Flooring and Remodeling for Your Remodeling Needs
I recently used BuildZoom to hire Grace Creek Construction for a bathroom remodel. The owner, Andrew Schmit, had his business listed under another name, Diamond Flooring and Remodeling. Unfortunately, my experience with him was not a positive one. He left the job incomplete and took my money. To my dismay, I discovered a review from 2017 where he did the same thing to another homeowner. He started the job and then stopped showing up or returning calls. When I was able to get through to him, he claimed to have medical issues. I found a review on porch.com/roanoke that described the exact same experience I had with him. It's clear that this man and his company should not be listed or referred for any job. If you don't want to experience being taken for your money and incomplete work, I strongly advise against using him. It's time to quit advertising him and protect other homeowners from having the same negative experience.
Disappointing Experience with BuildZoom: Promised Three Quotes, Received One and Poor Communication
So, I was looking for some contractors to help me with my project and I stumbled upon BuildZoom. They promised me three quotes from different contractors, but unfortunately, I didn't receive any. They only provided me with one contractor, Neal the Builder and Family LLC. I was hoping for more options, but I decided to give it a try anyway.
Neal the Builder and Family LLC asked me for $18,000 upfront to accomplish clearing and excavation. I was a bit hesitant to pay that much without an official quote or contract, so I suggested a local excavator who could do the job for a much cheaper price. To my surprise, Neal the Builder and Family LLC sent me a text message saying that he is quitting the project. I was disappointed, but I'm glad I found out early on instead of in the middle of the project.
It's been almost a month since then, and BuildZoom hasn't followed up with me at all. I'm really disappointed with their service. I was hoping for more options and better communication, but I didn't get any of that. I think they failed me as a customer.
In conclusion, I wouldn't recommend BuildZoom to anyone. It's better to find a contractor on your own than to rely on their promises. Contractors are hard to find, but it's better to take your time and find the right one than to rush into a bad deal. I would give BuildZoom zero stars if I could.
Warning: Stay Away from This Company - Terrible Service and Hidden Fees
This company ain't good, let me tell you. They take your money upfront, $2k to be exact, and then they send you a contract. But guess what? They change it without telling you and then they bill your credit card without your knowledge. And that's not even the worst part. They increase the payments too! Can you believe it? They just want your money and they don't care about you.
They gave us three contractors, but one of them never even did a bid. And the other two? They were way too expensive, like $50k more than what's normal. And they didn't even have experience building tiny homes like ours. What a waste of time!
And don't even get me started on the meetings. They were in the wrong time zones! How are you supposed to have a meeting when you're not even in the same time zone? And their info was outdated too. They must have just googled Home Depot or something. And the contractors they sourced were just poor quality.
We paid $7200 for nothing. Literally nothing. We wasted our time with two outrageous bids and no work done. We had to start from scratch after wasting two months and thousands of dollars with them.
If you don't believe me, just Google their lawsuits. You'll see why they're so bad.
Terrible Experience with BuildZoom: Contractor Failed to Finish Job and No Support Offered
I recently had a terrible experience with BuildZoom. I hired a contractor through their website and paid them $19,000 to complete a job. Unfortunately, the contractor did not finish the job and the workers they sent out did not know how to do the job properly. We went through five different fence people and the fence still isn't finished. We also went through two different concrete companies and the work they did was incorrect, so I will have to have it redone. The job was supposed to be completed in about 60 days, but it has now been four months and it is still not finished.
When I contacted BuildZoom to report the issue, all they said was sorry and that they won't use that contractor anymore. I was shocked that they didn't offer any assistance in recovering my money. I did some research on the company myself (which I thought BuildZoom would have done) and found out that they have filed for bankruptcy, have no assets, no backup money, and own nothing. I would have expected BuildZoom to check the contractors more thoroughly and offer some assistance in recovering my money.
Overall, I am extremely disappointed with BuildZoom and will never use them or recommend them to anyone. We have been robbed and taken advantage of, and BuildZoom allowed it to happen. I hope that they will improve their vetting process for contractors and offer better support to their customers in the future.
Buildzoom Premium Membership: A Complete Waste of Money
I recently signed up for the "Premium" membership on buildzoom.com, hoping to find a reliable contractor for my building project. The idea of having a building professional help me review proposals and estimates sounded great. However, my experience with buildzoom was far from satisfactory.
At first, I was impressed with how quickly buildzoom learned about my project and started looking for contractors. However, I soon realized that contractors in this market are not very responsive, and I had to constantly pester them to get an estimate. I was hoping that buildzoom would help me with this, but instead, I found myself having to pester them as well.
Over the course of two months, buildzoom managed to get zero estimates, even though four different contractors came to review the project. I was extremely disappointed, especially considering the fact that I had paid over $1000 for the "Premium membership". It felt like a complete scam, and I regretted wasting my time and money on it.
To make matters worse, buildzoom never followed up with the contractors, even after I had pestered them to do so. It seemed like they were just posing and posturing as if they were doing work, but in reality, they did nothing and delivered nothing.
In conclusion, I would not recommend buildzoom to anyone looking for a reliable contractor. The "Premium membership" is a complete waste of money, and the company does not deliver on its promises. Save yourself the trouble and look for a different service.
BuildZoom: Unreliable and Unsafe Contractor Referral Service
So, I was trying to find a contractor for my home renovation project and decided to give BuildZoom a try. They promised to refer up to 4 contractors to me, but they only referred one. And guess what? This contractor had a criminal record for theft and burglary! Can you believe it? I was shocked and disappointed. I mean, I was hoping that BuildZoom would do some background checks before referring contractors to their users. But it seems like they don't care about the safety of their users.
Luckily, I decided to do some research on my own and found out about the contractor's criminal record. I immediately cancelled the meeting for an estimate and pulled my project from their site. I don't want to take any chances with my safety and security. I've already had a nightmare experience with a criminal contractor in the past (not through BuildZoom), and I don't want to go through that again.
I was really hoping that BuildZoom would be different and better than other contractor referral services out there. But it looks like they're just as useless and unreliable. They don't seem to care about their users' safety and security. All they care about is making money and getting good reviews. After I informed them about the criminal contractor they referred to me, all they did was say "Sorry about that" and send me a survey on how satisfied I was with their service. Seriously? That's all they could do?
So, my advice to anyone looking for a contractor is to be very careful and do your own research. Don't rely on BuildZoom or any other referral service to do the background checks for you. You never know who they might refer to you. Always check the contractor's credentials, licenses, and references. And most importantly, check their criminal record. Don't take any chances with your safety and security.
Disappointing Experience with BuildZoom: Unreliable and Unresponsive
I was in the market for a contractor to help me with my building project and stumbled upon BuildZoom. It seemed like the perfect solution for me, as they promised to send at least three contractors for my project after I paid an upfront fee of $1500. They also claimed to work with the contractor to reduce any additional costs to the project, which sounded great to me.
However, my experience with BuildZoom was far from satisfactory. They only sent me two contractors, and two of them didn't even show up. I was extremely disappointed and frustrated with their lack of follow-up to ensure a meeting between the contractor and me. I even called one of the contractors who didn't show up to ask why, and he told me that he never received any follow-up from BuildZoom regarding the location, time, etc.
Needless to say, I was extremely disappointed with BuildZoom's services and decided to fire them. I requested a refund for not receiving the required three contractors, but they had already charged me the $1500 upfront fee before fulfilling their obligation. I reached out to them for a refund, but unsurprisingly, I received no response.
In my opinion, it's better to avoid companies like BuildZoom altogether. They don't seem to follow through on their promises and are very cavalier about their approach. I wouldn't recommend them to anyone looking for a reliable contractor for their building project.
Overview of BuildZoom complaint handling
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BuildZoom Contacts
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BuildZoom phone numbers+1 (408) 306-5448+1 (408) 306-5448Click up if you have successfully reached BuildZoom by calling +1 (408) 306-5448 phone number 1 1 users reported that they have successfully reached BuildZoom by calling +1 (408) 306-5448 phone number Click down if you have unsuccessfully reached BuildZoom by calling +1 (408) 306-5448 phone number 0 0 users reported that they have UNsuccessfully reached BuildZoom by calling +1 (408) 306-5448 phone number
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BuildZoom emailsdavid@buildzoom.com93%Confidence score: 93%Executivesupport@buildzoom.com86%Confidence score: 86%Support
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BuildZoom social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all BuildZoom contacts





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