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Builders Warehouse / wrongful information to make a sale

Good day, on the 6th of September 2019 I bought a Kwikot Superline 150L geyser at Builders Warehouse for R3150. The sales assistant, a guy called JP recommended I buy it as it comes with a 10yr warranty.

I could get the exact same geyser at another place One Stop Plumbing for R2799, with a 5yr warranty.

After installation I went back to builders only to find out it actually also only had a 5yr warranty.

So I spent R350 more at builders on a geyser which I could have gotten elsewhere, due to the false warranty information from one of its staff members.

I spoke to a manager, Mr Ronnie Lemon on Monday the 9th of September, who seems to be ignoring my complaint.

De
Sep 11, 2019

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