Builders Warehouse review: Poor customer service

Bought building material in March 2020 I understand it was towards lockdown stage 5 there was no movement at all I do understand and during stage 4 working with one third of staff I also understood. On the 31st of May 2020 went to builders to check if they do have cements that I bought yes cements was available and definitely promised delivery of cements on the 1st of June 2020 till today I'm still awaiting for delivery