BrightSpring Health Services review: Products not brought out to be sold to the public.

I have been a loyal customer and donator to the Chiefland Florida Hospice Attic Store since 2018. I have been purchasing silver and a limited amount of gold jewelry from the store since that time , along with many other items. I have also purchased many broken jewelry lots or jars as some call them. I DO NOT resell them as I was accused of by the manager Brenda. I told her I have every jewelry item that I have purchased from them and offered to show her. This is a way of leaving an inheritance to my child. I asked if they were considering selling the broken jewelry in lots and before I could finish the sentence, she said no. I asked her why and she said they had some place else they were going to sell it. I asked her who and she would not tell me like it was a government secret. Why all the secrecy ? It is NOT her personal property. It is property given to , what I believe the people think is still,the old Haven Hospice Attic Store. Keep in mind, finding ANY silver or gold in this store is rare. No flatware gets put out if it's silver. I kept the post to show them, but they don't want to acknowledge they said it. They told me in a previous post that they ONLY pull the gold to sell to a dealer...who will, by the way, WILL resell it (ironically). She is basically saying the loyal customer is no worthy. I would like someone to investigate this store and see that what I am saying is true. I don't know if all the Stores have adopted doing this, but I will research it myself.
I just feel that the loyal customers should have first dibs on such items. If it doesn't sell because of inflated pricing, then liquidate it. I have offered to pay what they were being quoted and was denied. Please investigate.