Bradlows Furniture review: lounge suite

I bought a lounge suite genuine leather uppers (2 seater, 3 seater, and one sitter) in 2016 Nov at Midrand Bradlows and in 2018 the lounge in 2018 started to crack and this was reported that 2 and one sitter cracked they come to fetch 2 sitter and one sitter and it was repaired when those were returned I reported that the 3 seater will need to be repaired bcz it will crack also crack so they must come and take it as well. I have been making follow up with this with the midrand branch and what they are saying is that according to them they have repaired 3 seater and 1 seater and that those couches are out of guarantee I need to provide them with the proof that its the 2 seater that was replaced of which I don't have (I might have lost them when moving to the new home) but when I reported these they were still under guarantee and they do have the papers on their fling system. I have asked them to come and check the couches since I do not have that peace of paper as a proof so that they can see it themselves but they are refusing. Can you please assists in this regard coz I need this to be fixed but they are taking me from pillar to post'. If these were genuine leathers as they have claimed they would not have cracked. Kindly get back to me my contacts are [protected]