Bradlows Furniture review: finalizing contract

I had a look at a Lounge suite last Saturday the 27th July. Went back on Monday 29th to complete the application. They phoned me on Thursday 1st August to say it's approved. I was told to come sign, went there on Saturday after waiting for about 45 Minutes I was called to finalize the quote and signed. After about another 45 minutes I was told to come back on Monday the sytem was offline. We are staying out of town so on Monday we went back just to be told that it's still pending. No phone call to tell me not to drive all the way and be told is still pending. No manager in store and staff in not very helpfull. Please can they have a look at the client service.

Thanks
W Maritz