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Boost Mobile Customer Care Service

Boost Worldwide, Inc.

2018 Broadway
Fort Wayne
Indiana
United States - 46802

Customer Support Phone Numbers

Phone:
+1 866 402 7366(General Support) 18 27
 

Boost Mobile Complaints & Reviews

Boost Mobile / service

Ti
Tislsfddd on Jan 5, 2018
This is the worst phone prepaid company ever, and when you call customer service you always get these no talking people who have attitudes.i asked if i can upgrade my plan because y'all have the slowest data ever and she told me i have to pay the whole $50 instead of just paying the...

Boost Mobile / my service

My
Myneshia warren on Jan 5, 2018
I have been with boost mobile for years and it seem to never fell I always have a problem and I call to have it resolved and the people give attitude. I'm asking that someone contact me about this matter or I will hire a lawyer to contact you. I have every thing that came with my phone...

Boost Mobile / fraud on my name and then is mocking me!!? post before this one

At
AttackedbyFRAUDS&HACKERS on Jan 3, 2018
Problem that am going through with my phone right now not only is exact same issue as described in the post before this, but they are also the same ones responsible in hacking ad fraudulizing of my account and then on top of that go the extra mile as to mock me in the process! difference...

Boost Mobile / worst service ever!!

My
My Baka 89 on Jan 3, 2018
I purchased a phone with no identification in no written agreement, the first month my phone was turned off 2 days before the bill due so I ask can they give me my account number so I can switch. They gave it to me I went to switch carriers in they locked my phone that is paid for saying I...

Boost Mobile / phones and plans

Ro
RonnieVB on Dec 14, 2017
On July 7, 2017 my friend purchased an iPhone 7 from Boost Mobile and chose the $50.00 monthly unlimited plan. Today is December 12, 2017 and she purchased another phone from a different carrier. She offered me her iPhone 7 and I too am on a different carrier. She asked Boost to unlock the...

Boost Mobile / everything about boost mobile is completely horrible

Sh
SheliaMarcano on Dec 12, 2017
I've set up a family plan the 11th of November with three lines. Within the first two days I've realize that not only is the service horrible that you can barely hear with full service bars and WiFi on and still loose service, you can't use the phone and use the Internet at the same time...

Boost Mobile / I want a refund on my service

Cy
Cynthiajohnson on Dec 12, 2017
I got a phone from my grandson who used Boost mobiles service, so when I got the phone from him I went to my local Walmart and bought a $60 unlimited talk, text and data card for a month of service. The man working in the electronics Dept. Of Walmart activated the service for me and set up...

Boost Mobile / customer service

Le
Lee Hicks on Dec 8, 2017
12/08/2017 1) It is ridiculous that one has to go through many prompts to get to a human. There are numerous tutorials online NOT POSTED BY BOOST regarding HOW TO SPEAK TO A PERSON. 2) I asked for my account number and was told that I could be given my account number OR receive a $15...

Boost Mobile / product and customer service

Qu
Queshia on Dec 8, 2017
I purchased a phone boost mobile website because my city do not have a boost store and after 19 days of having the phone I am not receiving text message my speaker does not work and the camera is not working properly. I called boost mobile, ZTE, and the warranty dept. Three day straight...

Boost Mobile / customer service agents

De
Denise Carmen Capriles on Dec 6, 2017
I have been a Boost customer for 3 years. I enrolled in the automatic payment option 3 years ago and receive no paper bills or email statements of any kind. I get text messages with upgrade information only. I recently dropped my cell phone. When I tried to power on my phone and acce...

Boost Mobile / my monthly payment

Jt
jtheresa696@gmail.com on Dec 6, 2017
I made my monthly payment over the internet, with my Visa card, Boost Mobile turned off my phone, I make my monthly payment each month on time, I've contacted my bank, it shows that my payment was made on time with my Visa card, Boost Mobile says that my bank reverse the charge...

Boost Mobile / worst service ever!!!

Sa
Sara ann on Dec 5, 2017
This place has the absolute worse customer care service I have ever encountered in my entire life. Not only could they not speak well but they could not assist in the simple task of unlocking a phone with the owner of the phone present. They kept me on hold for the first duration of 55 min...

Boost Mobile / service

Sh
Sheri Earnest on Dec 3, 2017
I am complaining about a customer service agent at the Carson Street location in Pittsburgh Pa. I have had service with this company for several years. I came in paid my bill for both myself and my husband and asked if we could combine our bills. He did so and we paid the $87 dollars. I...

Boost Mobile / new customer service without new phone purchase

Wa
Watch Out ? on Dec 2, 2017
The Boost Mobile store on Alta Mere, Fort Worth is very crooked. The owner is an illegal Alien and hires illegal immigrants to operate. He is arrogant and gives Boost a bad name. He owns the store and doesn't respect any customers. It's 'Take-it-or-Leave-it' on his policy. Boost mobile...

Boost Mobile / boost mobile

Na
Natasha Ertel on Nov 22, 2017
I went to the store boost mobile on Warsaw Cincinnati Ohio 45204. I wanted to purchase a 50 dollar plan, I had lost my phone which was from metro PCS and wanted to switch to boost. I was wanting to get the 50 dollar plan he charged me $87.00 and added me to his plan after I had paid the...

Boost Mobile / zte phone/ customer service

Te
Teresa C. Moore on Nov 20, 2017
I purchased a phone Sunday 11/12/17 @ 5:15 pm from Boost store @31 Troy Square Troy Mo 63379 phone #636-775-9111. I got home and phone didn't work properly after several calls and explaining to 6 or 7 reps they advised me to go back to the store. 11/13 The store rep said I would have to...

Boost Mobile / store employees are rude

Te
Terana on Nov 15, 2017
Everytime we have gone into the boost mobile location in Texas City the employees are rude and they are very slow to assist you. This last visit they charged us for a replacement sims card for the brand new phone we just received. The sims card in the new phone did not work and I do not...

Boost Mobile / a screen protector I purchased that was put on my phone incorrectly

An
Angelique wilson on Nov 14, 2017
I Angelique Wilson switched my account from straight talk to Boost Mobile got a phone a phone case and a screen protector for the phone. the person working at the store put the screen protector on my phone and put it on incorrectly there was bubbles on the top and bottom as well as a chip...

Boost Mobile / bad quality and poor customer service

Lo
LoriPerrin on Nov 10, 2017
First of all, I just bought this phone 2 weeks ago and now all I can hear when someone calls is static. I called the tech support number to try to resolve the issue and it was 8:52 pm. The woman that answered the call, was rude, and put me on hold til the department closed at nine and all...

Boost Mobile / phone purchase, wrong item, refund complaint

Mi
Misschrissy1688 on Nov 10, 2017
I purchased an iPhone 8+256 MB phone in gold from boost mobile on the line with the next day shipping my total payments which I paid via credit card at checkout was $928 the next day I received the wrong phone it took me a week and a half of calling every day trying to get any information...

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