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Boost Mobile Customer Care Service

Boost Worldwide, Inc.

2018 Broadway
Fort Wayne
United States - 46802

Customer Support Phone Numbers

+1 866 402 7366(General Support) 8 17

Boost Mobile Complaints & Reviews

Boost Mobile / ZTE Warp 7

B.waggs on Mar 23, 2017
I had just gotten this phone March 14, and one week and two days later I went to just exchange it for a new phone, because the sound is horrible when music is loud with facebook live, snapchat or instagram. I didn't know about the 7 day period, which is a horrible hing because people...

Boost Mobile / Galaxy J3

Tycutie78 on Mar 17, 2017
30 days after purchasing the phone, the phone stop working. It would not turn back on. The insurance would not replace because they stated I had to contact the manufacturer. I walked in a boost mobile store in Baltimore, MD (Walbrook Junction) to see what my options were and was willing to...

Boost Mobile / Employee was rude caused my phone to get 24 viruses and refused to fix it

Jaymegurl on Mar 14, 2017
I brought my phone in because it would no longer show any service even though my bill is paid in full the guy who had dreadlocks that works there accused me of being a sellsman that comes into that boost location which is located on west Raleigh road in rocky mount called a to z wirele...

Boost Mobile / Selling discontinued phones

WhatsItToYaBud on Mar 13, 2017
I bought 3 Galaxy S5s in 1 year because after 3 months the phone would utterly stop working. After I looked it up, the model has been discontinued by Samsung. It answered my question why Boost refused to give me a new phone under my insurance I pay for, and why they told me to "send it to...

Boost Mobile / Customer service

chandell moore on Mar 6, 2017
I have received the most disgusting customer service that has every existed. I was hung up on by one of your so called supervisors. I was bounced around from department to department and left on hold for long lengths of time. And still nothing had changed. After all of that I have...

Boost Mobile / Very bad customer service

Akeeno on Mar 5, 2017
I went into a boost mobile store for them to unlock my phone because I wanted to switch to a different company. The customer service is awful, but anyway I was told at first that he didn't know how and then he changed his story and told me it would be $40. I asked him which is it, you...

Boost Mobile / Customer service

Joyce Reeves on Feb 6, 2017
On feb. 05 2017 I visited your store in the northwoods mall in peoria illinois and when we walked up to the service desk your young female employee was watching pornography on her phone and left it running while dealing with us. On top of that she had a very snippy attitude with us and...

Boost Mobile / Customer service

pablobeach on Jan 30, 2017
In the beginning of December 2016 I asked to change my payment date from the 7th to the 23rd of each month. I was told it was all set and my payments would be taken out on the 23rd of each month starting in January 2017. This didn't happen in January so I called and was told it would...

Boost Mobile / Privacy act

Jeremymont on Jan 23, 2017
I have a strong reason to believe that boost. Metro pcs dealers are tak8ng beibes to watch and solicit personal information from peoples telephone devices. My phone is at a high risk and has been at risk for as long as i have been with boost mobile. I want to contact my attorney but first...

Boost Mobile / Boost mobile

Elizabeth propst on Jan 12, 2017
I went to transfer my old phone to boost mobile and put it on my daughters any family planning thats the olny way u get the phone free well they said i could not do cause i didnt have the account numb er to my old phone i tryed to explainthat my friend gave me the phone he brought the...

Boost Mobile / Keeping my credit balance is not acceptable

Boost sucks on Jan 12, 2017
After negotiating the endless prompts on your phone customer service line, I reached an agent. The reason for my call was to get my account number to facilitate porting my number to a different carrier. I had no issues with Boost besides access to customer service, but Sprint network ha...

Boost Mobile / Mobile hotspot

James Forbes on Jan 8, 2017
I spent two hours on the phone, trying to add ten dollars to my data plan. The representative, was unable to add it to my account. They told me they would give me a credit of two gigs, for the time and trouble I spent. They lied. No credit, and I wound up having to fix the problem myself...

Boostmobile / Cell phone

christopher avery on Jan 7, 2017
On Nov. 25, 2016 someone went inside boost mobile on 1908 m.l.k. Blvd and they used my debit card ending in 7237 and they put a phone in my name and when I contacted them and told them I don't have service with them they told me it want they problem and they owe me $118.86 but they...

Boost Mobile / Boost mobile of ionia, michigan employees

Melissa Kincaid on Jan 2, 2017
Purchased new lgx power phone at this location (the last one they had) , on january 2 2017. The representative was more worried about putting the stupid, annoying, not needed advertising app on my phone than actually transferring my well over 500 phone numbers (which I paid extra for her...

Boost Mobile Llc / Iphone 5 return

Destiny Arnold on Dec 28, 2016
Boost mobile. I have been using your services since 2011. Never have I had such a horrible experience as I am having now. The first thing I will address is your customer service representative Anne. She is very rude and unwilling to listen or look into the issues. I purchased an iPhone 5...

Boost Mobile / Data speed

Alex Roman on Dec 22, 2016
Hi my name is alex roman phone number 4848601584 address 36 s howard st allentown pa 18102. And I been with boost mobile for 3 weeks already and im considering move to another company the srvices is no good. My data I very slow evertime I go either on youtube or the web browser the video...

Boost Mobile / Hey

averychris12 on Dec 16, 2016
Well my name is christopher avery and on November 25 i went inside of the store and i payed $118.20 for two prepaid phones and come to find out my brother is having his phone number remove and he is putting on another company well then they told me they was turning my phone off on Monday...

Boost Mobile / Overdraft

Moonraker.1983 on Dec 12, 2016
I got overcharged by $111.03 Buy Boost Mobile on my account my NetSpend card. My card number is 4817-7508-9767-8699 I need my funds available as soon as possible. I've already told boost about their overcharge. Please call me David Keen if you have any questions at all. Like I said I have...

Boost Mobile / Boost mobile

Sjqtour on Dec 12, 2016
Hi my name is joseph ross. On november 30th 2016, I went to a boost mobile store on 11386 tara blvd hampton ga suit f to purchase a cell phone.In the process of the sale agent getting my purchase in order I later decided while I was still in the store that I did not want to go any further with...

Boost Mobile / It's cold outside waited 2 hrs to open

joe dirty on Dec 10, 2016
it happens every month late late waiting for store to open and they always late not 10 minute but an hour plus all the time 1115 liberty avenue brooklyn ny 11208 opened at 1126 am today when sign says 930 am people have to go to work and its freezing outside to wait all that time to open...

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