Booksi.com
reviews

Never ever trust booksi,

We had the worst experience with them.

We booked an 80% off Black Friday package with them. but the next day one of their agents called my sister to confirm our booking. First they told her that we need to pay the same amount again upon our arrival to Cancun, Mexico as a hotel fee. That was the first red flag for us. Then they started asking a lot of questions about her job, her income, her marital status, if she has ever been married or divorced, if she has a copy of her marriage/ divorce agreement to show to the resort/hotel, if she has a boyfriend, partner or common law and they put her under pressure to answer those questions and they told my sister that this is part of their policy to ask clients those questions which was very wrong and suspicious for us. The second red flag. When my sister refused to answer all those nonsense questions, she was told by the agent that they would cancel our package with no refund. They were calling from different places in the world with different phone numbers. For us this company and what they do is a scam.

Please be careful before sending them any money or personal information. You may pay a couple hundred more travelling with a legitimate and legal company but you make sure that you are safe.

Booksi advertised a 5 day stay at a Radisson in Gatlinburg TN for a deposit of $25 and full price of $199. I did not have an email set up yet so my traveling buddy booked. Not only did they take the $25 but went further to take the full amount and then tried to take the full amount again. Luckily, my friend got a refund. I wish I had found the reviews here earlier!

I booked with Booksi in Nov 2022.

In Sept. 2023 I called to finalize the dates for the trip to Wyndham Cancun.

On the phone they shamelessly told me I cannot go there as I do not meet their policies and regulations.

After much 'back and forth' they assured me to refund my $448.83 in a week.

I am still waiting after nearly four weeks.

Looks like they will keep my money and not refund the amount they assured !

They are liars and cheats and there is nothing I can do to hold them accountable.

Please help !

What a fiasco. I paid the 199+ $16 vacation insurance. Then you have to call in and see if the days you want for a vacation is available at the hotel that you just paid for. Mine was not available. No weekends only throughout the week. Then when I called in they added another $150 and another $99 which they totaled to $271 which obviously it doesn’t. They told me I would get the $150 back when I attended the presentation. They sent me an email saying no resort fee and no parking fee and then several days later sent me another email that said no resort fee but $180 for a parking fee. Then I get an email that says I owe $96. When I inquired as to what that was for, I was told that was the tax on the two hour presentation that I had to take, which is the very people that were supposed to return 150 to me. When I asked what the $99 was for I was told it was white glove treatment, but nobody could explain to me what that meant. One person that I talk to told me that part of the $99 was vacation insurance. I wanted to cancel because they kept adding charges. Then they told me I would have to pay daily taxes on the hotel room when I got into San Diego. I wonder what those taxes would be as it’s California? I want to cancel and now they won’t give me my money back for anything even though it’s two weeks before I was supposed to travel. They told me they’ll keep everything for the next time I want to travel. What if I don’t want to use them again? So I am out of almost $500 now? I would never ever use them again and I would recommend that you don’t either. And nobody can give me an answer as to why I paid $16 for travel insurance and why part of the 99 ( vacation insurance) is not covering me being able to cancel.

I purchased this voucher back in April 2023 and tried to book for November 2023 (today is August 2023) and realized the following:

- I'd be expected to partake in a two (2) hours long presentation of the hotel group and their timeshares.

- They would run a credit check to "confirm what offers I'd qualify for".

- They could not confirm which of the three available hotels I'd be staying at.

- They could not book all four of my nights but only three, blaming the availability to not allow for it. I looked online at the hotel website and they could accept a full-price booking for these dates.

- I'd have to pay a $150 refundable deposit on my booking, and $99 "white glove" service fee + $40 per night tourist tax.

Not to mention I wasted almost an hour trying to make this reservation.

Booked a vacation to Myrtle Beach the add failed to tell me that me and my spouse had to attend a 2 hour seminar and on top of that when I went to book My days of stay they wanted more money basically they make you believe your getting a deal on a family vacation when in fact they just want to get more money out of you I wouldn't suggest anyone use booksi.its a scam to get you to buy a time share thats All

They want to use you for marketing purpose only.

They will ask you everything from your love life to your salary without asking you if you do not make $60000 a year you will not qualify for your trip promotion, they will say that the date you have chosen to travel ,there is no avaliable lodging for you,then they will propose you some date you do no want to spend y for our trip.

When you asked why they do not asked the conditions to be qualify the trip before,they said it is what it is,the company ask them to do so.

I cancel my trip i am going somewhere else without any headache.

They're a scam, Booksi took our money and never provided us the vacation. They never called us. They ignored our calls to them.

When we tried to get a chargeback (because they literally took our money and ghosted us, never followed up), then suddenly they send us fake messages pretending to "want to book our vacation". We replied to them but got no response back. I'm 99% positive they used these messages to be able to tell our credit card company "See? We followed up with them". But they did not reply at all when we replied back to them.

They are scammers, and they also have a very sophisticated system of avoiding chargebacks/outsmarting consumers on chargebacks. They're literally predators, hyenas and their reviews are fake. Stay away

I originally booked this vacation in April and 233 dollars was charged to my AmEx card. In May, I booked the vacation in Myrtle Beach as advertised. I was booked into a different hotel as the one advertised. I had to give them another credit card number for confirmation and was charged another 260 dollars. I called customer service and spoke with Diane B. She spent the entire time telling me I didn't listen closely enough to the instructions and basically told me the vacation that was advertised for 199 dollars was costing me approximately 500 dollars. What a scam.

I paid last year for a Booksi (Booksi charges are paid to Monster Reservation Group) package of 5 days / 4 Nights at Pocono Mountain Villas by Exploria Resorts. Today I tried to make a reservation for this property for August 9 to August 13, 2023. I called your reservation hotline number of [protected] and gave my reservation code.

I was told the property is all booked up August 9 to 13 and was told I could stay at the Wyndham Hampton Inn in Stroudsburg PA instead. This is a hotel without all the amenities that we were offered- access.booksi.com/pocono…...

I asked when could we stay at the Pocono Mountain Villas and I was told it is booked all of August. We really wanted to try the Pocono Mountain Villas and we were considering buying a timeshare there. We weren't interested in a timeshare or even staying at a hotel such as the Wyndham Hampton Inn, especially one without a kitchen. We were also told we would have to attend a timeshare presentation for an unspecified Wyndham property which we may not have even been interested in. I was told we needed to pay a refundable deposit of $250 on top of what we already paid for the Booksi Pocono Mountain Villas 5 days 4 nights package. I was told $100 would be taken off this amount if I am subject to a rescheduling fee. I was also told there would be an additional charge I wasn't aware of for $40 a night for taxes and fees. I was told I'd get a $100 Visa gift card for all my troubles which I fear we'd never get with the vacation bait and switch. I ended up reserving elsewhere.

Corey Mays from Monster Reservation Group reached out to me. He asked when can he call us back to make our reservation. We didn't hear back. We tried calling him and were told they can only make outgoing calls. We were on hold a long time and got someone else on the phone. They asked my number and said they would call back which they did not do. First we get told the place we want to book in the Poconos is not available. When we complain we are told it is available but we made other reservations by then. Now we try to reserve the Tropicana in Las Vegas which is listed here access.booksi.com/tropic…... Then we are told it is not available and we get a list of other hotels available for reservation. They also said no complementary breakfast which was listed at this link. We are told they may not be available and we may have to stay somewhere else. Then we kept getting hangups from Monster Reservation Group. Then Devin Davis of Monster Reservation Group told me we can get the Tropicana but unlike the promotion which says 5 days 4 nights it is 4 days 3 nights! We also had previously been promised a $100 Visa gift card for all our troubles he knew nothing about. We were told there would be no resort fee on our reservation which I wondered if was true.

DO NOT, I REPEAT, DO NOT purchase anything from this site, it's a total scam. I purchased a 4-night stay in St Pete back in Dec. You have 18 months to book. I booked last Monday, only to be told I need to call them. When I called I was told they only had 3-night stays available FOR THE ENTIRE 18 MONTHS. I was planning a trip in Nov, not over the holiday, and was told this was their busy season. I will not go into detail as that conversation was 1 hr and 52 mins long. Making promise after promise of "giving" me a 7-night stay since they could not fulfill what they promised. However, I could only choose Atlantic City or Cancun NOT St Pete Beach where my family and friends live. Oh, and I would be responsible for all the taxes and resort fees. Then I called back on Thurs to be on hold again for 23 mins, for another 25 min conversation where I was told they would give me $150 credit to my original payment so I could book the extra night on my own to get the 4 nights I paid for. Unfortunately, I was at work at the time of this call and had to cut the call short, I was told someone would call me back at 8pm my time, no call. I called back the next day to be on hold for over 30 mins to be told I was issued a $150 credit to use on a future purchase. Why would I want that!?!?!?! Be advised, they say you are booking thru Booksi; however, some third party is who they say "is now handling" all reservations and they are not responsible for my Booksi reservation. I am still fighting the fight and trying to get what I paid for, but I am very confident that will not happen. Unfortunately, at the time of my booking there were no complaints on the BBB that I saw, but there are some now and I will be another one. I will blast this SCAM all over social media. AGAIN, DO NOT GET TAKEN BY THESE SCAMMERS LIKE I WAS! I'm usually better than this. They refuse to give me a refund.

So, I recently bought a package from Booksi for $199 and boy, was I in for a surprise! My Amex contacted me and informed me that there was a charge of $199+ and another charge of $500+ attempting to be made. I was like, "What the heck?!" and immediately declined the $500+ charge. Thankfully, Amex was able to decline it.

The next day, I was all excited to book my hotel stay, but when I called the number provided, it went to a 3rd party who asked me all sorts of personal questions like my marital status and income. I was like, "Why do you need to know all this?" and they told me that I needed to attend a presentation for 90-120 minutes at the hotel. I was like, "What? I only signed up to stay at the hotel and nothing else!"

To make matters worse, the 3rd party refused to refund me and the initial site didn't even have a number to contact them. I mean, seriously, what kind of scam is this?! I feel like I've been duped and I wouldn't recommend Booksi to anyone.

I gotta tell ya, folks, I was really excited when I stumbled upon Booksi.com. I mean, who wouldn't be? They were offering some seriously amazing deals on vacations that seemed too good to be true. But, as the saying goes, if it's too good to be true, it probably is.

Now, I'm not the sharpest tool in the shed, so I fell for it hook, line, and sinker. I mean, what did I have to lose? They guaranteed a full refund if I cancelled within 7 days. So, I went ahead and made my purchase, thinking I had hit the jackpot.

But, boy, was I wrong. As soon as I tried to schedule my reservation, I was put through a crazy and hard to follow sales pitch. And before I knew it, I was charged double what was advertised. I couldn't believe it! And when I tried to get my money back, they refused to return the new charges. They said I could transfer those to another vacation in the future... but who knows if I'd get charged AGAIN!

Let me tell you, folks, this is an absolute SCAM. DO NOT FALL FOR IT! I learned my lesson the hard way, and I don't want anyone else to make the same mistake I did. So, save yourself the trouble and stay far, far away from Booksi.com.

Booksi is a website that offers some really great deals on vacations. I have to say, I was pretty impressed with the prices they were offering for stays at real resorts. However, my experience with Booksi was not all sunshine and rainbows.

From the very first phone call, it was clear that Booksi was really just trying to sell me a timeshare. I mean, I get it, they're a business and they need to make money. But it just felt a little slimy to me. And to make matters worse, I was then routed through one or two other third-party companies. It all felt very "bait and switch" to me.

Now, I know that some people might be willing to put up with a little bit of pressure in exchange for a good deal. But for me, it just wasn't worth it. I wound up spending practically a whole day of my vacation being pitched on a timeshare, which was definitely not what I had signed up for. I was promised a simple tour of the property, but that's not what I got.

And to top it all off, I'm pretty sure that Booksi will never stop calling, emailing, and marketing to me. It's just not worth the hassle.

All in all, I have to say that while Booksi does offer some good deals, I'm not sure if it's worth the headache. If you're willing to put up with the high-pressure sales tactics and the constant marketing, then go for it. But if you're like me and just want a simple, stress-free vacation, then you might want to look elsewhere.

I recently tried out Booksi for the first time and decided to pay online for a 5-night stay that cost around $350. However, when I tried to set the dates, I received an email stating that the reservation was not yet confirmed and that I needed to call a telephone number. After calling, I was informed that I needed to pay an additional $168.88 to reserve the dates. Although I agreed to this, I was then told that there was a mandatory 2-hour presentation upon arrival that I would have to attend. I refused to attend this presentation and now I am trying to cancel my reservation and get my money back. Unfortunately, this has proven to be quite difficult as I have spent the past three days trying to call Booksi at their telephone number (***229) and have been on hold for about an hour each time before getting disconnected. It seems nearly impossible to get my money back at this point.

In the future, I think I will stick to using Travelzoo or another trusted site for my travel bookings. While Booksi may offer cheaper rates, it's not worth losing two hours of my life and dealing with the hassle of trying to get my money back. If you don't mind wasting your time and are okay with attending a mandatory presentation, then Booksi might be a good option for you. However, for me, I value my time and prefer to use a more reliable booking site.

I recently purchased a trip to Savannah on Booksi for $199, but to my surprise, I was charged $499 on my bank account. When I contacted their customer service, they informed me that I had purchased three trips instead of one. I scheduled one of the trips for New York City in May, but they called me and told me that I was going to Cancun instead. I was not interested in going to Cancun, but they told me that I could not go to New York City because there was no sales presentation there. I had no idea about sales presentations, and no one had mentioned them to me before.

Every time I spoke to someone at Booksi, they changed the number of trips that I had available. At first, they told me that I had two trips, then three, and then four. It was very confusing, and it seemed like they did not know what they were doing. To make matters worse, their partner, Monster, called me and suggested that I go to Atlantic City. They took another $269 out of my account without my permission.

I have been trying to resolve this issue with Booksi, but they have been unresponsive to my emails and requests to speak to someone who knows what they are talking about. They currently have $750 of my money, and I am very frustrated with their lack of communication. I am 75 years old, and I feel like they may be taking advantage of senior citizens who cannot fight back.

Despite my efforts to resolve this issue, I have not been successful. However, I am not giving up. I plan to write to the CPB because I had good results with them in the past when I had a bank issue. I hope that they can help me get my money back from Booksi.

In conclusion, I do not recommend using Booksi for travel bookings. Their customer service is poor, and they seem to be disorganized and unprofessional. If you are a senior citizen, please be cautious when using their services.

I saw an ad for Booksi on Instagram and decided to give it a try. They promised an "all inclusive" trip for only $400, which sounded like a great deal to me. I figured I could use it within the next 18 months, so why not? However, when I tried to book my trip, I quickly realized that things were not as they seemed.

The hotel I had paid for only had 2 out of the 5 nights that I wanted, which was disappointing but understandable. I assumed that the week I wanted to travel was a popular time, so I accepted that I would have to forfeit the other 3 nights. However, when Booksi called to confirm my dates, they told me that the hotel I had originally paid for was completely unavailable. They offered me an inferior hotel instead, which was not what I had signed up for.

To make matters worse, Booksi expected me to pay a bunch of other fees that added up to the regular price I would have paid if I had booked through the hotel directly. I was frustrated and disappointed, especially after dealing with a million sales calls and sitting through a 2 hour timeshare presentation during my trip. In the end, I would have been better off booking my trip through a normal travel site.

Overall, I would not recommend Booksi to anyone. Their promises of an "all inclusive" trip for a low price are misleading, and their customer service leaves a lot to be desired. Save yourself the hassle and book your trip through a reputable travel site instead.

on Booksi's website because they only allow positive ones.

So, I was planning a vacation and found a great deal on Booksi.com. I paid $399 for it, but then they tried to charge me an extra $382! Can you believe that? I was so angry and frustrated. I tried to get a refund, but they said no. I was so upset that I decided to leave a negative review on their website.

But then something unexpected happened. Booksi contacted me very quickly and asked me about my issue. I explained everything to them, and they asked me what they could do to make me remove my negative review. I told them that they could remove the extra charge that I wasn't told about. But the customer service representative just laughed and said he couldn't do that.

However, he did offer me a refund, which I thought was the right thing to do. But then he told me that I had to remove my negative review before I could get the refund. I was so angry and disappointed. I told him that I wouldn't remove my review because I wanted people to know about my experience.

It's been a while now, and I still haven't received my refund. So, I decided to dispute the transaction with my bank, and I finally got my money back.

In my opinion, Booksi is not a trustworthy company. They only allow positive reviews on their website, so you'll never see the negative ones. And if you leave a negative review, they will try to make you remove it before they give you a refund. That's just messed up.

So, be very careful when booking with Booksi. They might try to charge you extra, and if you leave a negative review, they won't give you a refund unless you remove it. It's just not worth the risk.

Booking a trip with Booksi was a total nightmare, even though the price was great. I received an email that said I could book any time in the next 18 months, so I went ahead and bought my flights and selected my dates. But then came the first surprise - I had to call them to complete the booking. Who has time for that?

Then came the second surprise - blackout dates that they couldn't tell me about in advance. I mean, come on, how hard is it to give me a list of dates that won't work? It was December and I was trying to book for April, but they said there was no availability the entire month. What a waste of time.

The third surprise was the worst - I could book the dates I wanted, but I would have to pay an additional $350, which was more than half of the original price. Are you kidding me? I don't have that kind of money to throw around.

The fourth surprise was that I would have to attend a 2 hour presentation while on vacation. Who wants to waste their precious vacation time listening to a sales pitch? Not me.

So I decided to cancel my flights and call back to see if we could find a day that worked. And that's when the fifth surprise hit - the only rooms they had available were double beds. I mean, seriously, I'm going on vacation with my husband, not my sister.

I checked for more available dates and called back a third time to book, but then came the sixth surprise - I had to be on the phone with them for 30 minutes just to book the room. Who has time for that?

Overall, if you have four hours to burn going back and forth to check availability and flights during east coast business hours, and can travel whenever they tell you to, I guess it's a good deal. But for the rest of us who value our time and sanity, I would recommend looking elsewhere for your travel needs.

I recently purchased a vacation package from Booksi.com, which included three trips. I was excited to book two of the trips, one in July and the other in September. However, I declined the white glove service, which would have given me a refund if I needed to cancel.

When I tried to book the third trip in March, I was informed that I could not book multiple trips at the same time. I had to book the trip, take the trip, and then book again. This was frustrating, but I agreed to cancel the two set trips to take the March trip. However, I was then told that I forfeited the deposit on the later two trips. I argued that I didn't cancel the trips, they canceled them to allow me to take the earlier trip.

Despite my protests, they refused to refund my money. I canceled the March trip and decided to book it after my other two trips. However, they then informed me that they had to cancel one of the two trips they already booked, and I would once again lose my deposit.

I was outraged by this treatment and threatened to dispute the charge on my credit card and contact the consumer fraud division of the local district attorney. Finally, they decided to look into refunding my money because "it might be their fault that this happened".

This experience was frustrating and disappointing. It's a typical scam employed by many companies, where they lie, cheat, and steal, and when caught, they deny and delay in the hopes that you will give up. If you don't give up, they finally admit it was a "mistake" and see what they can do to fix it by making you wait on hold for an intolerably long time.

After 45 minutes on the phone, the best they could do was give me a credit for the amount for my next trip. While I appreciate the gesture, I'm hesitant to book with Booksi.com again. It's a shame that they don't value their customers and their hard-earned money.