SUBMIT A COMPLAINT

[Resolved] BookMyForexto unload forex card

5
P Jul 19, 2019

On 7.7.2019 I have submitted my fresh forms again to unload my forex card and refund in my given account number, there are two orders pending to unload Fx1603601401 in which 250 chf, another is Fx160515941899 in which 477 euro to unload, instead of several calls, there is no response.i need money urgently for hospitalization, kindly do needful urgently.

  • BookMyForex's response · Jul 26, 2019

    Dear Mr. Prakash,

    Greetings from BookMyForex!!

    As its been informed you that Axis Bank is not allowing the card load/unload via any referral partner, and now cards can only be unloaded via visiting their branches, please visit the nearest bank branch to get the card encashed and collect the refund.

    Regards,
    Team - BookMyForex

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Post your comment