The complaint has been investigated and
resolved to the customer's satisfactionResolved Bodyplex — Members rip-off!
resolved to the customer's satisfaction
I just went to work out at Bodyplex Athens, GA. I have been a member there for over 2 years. The first thing I find out is they have suddenly sold their business or run away from their business as the case may be. While standing at the desk with the unfriendly, defensive and uncoopoerative employees, who by the way seem as panicked and scared as the members, I overhear a member asking if they will still get their $19/month dues rate.
Sounds like no big deal right? Sounds like a great deal right? WRONG! Myself and all the other long time loyal members have been paying $35+ per month. So if you've been around they rip you off if you walk in the door for the first time they give you have price. Apparently this horrible strategy of running a business isn't working. The club is filthy, poorly run and the equipment is broken constantly. Now the owner is running for the hills and selling out. I asked to have my dues lowered to the current rates (I am month to month) they said they would if I signed a 3 year contract!!! Anyone signing a contract with this unstable, poorly run and apparently failing business is making a big mistake.