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Home Cars, Parts & Vehicles BMW / Bayerische Motoren Werke 2014 bmw i3 battery warranty

BMW / Bayerische Motoren Werke  -  2014 bmw i3 battery warranty

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Whenever I try charging my car it shuts down and it doesn't want to charge at all. Took it to the dealership, instead they have me change my tire and flush something for 46 dollars and tire for 250. Dollars, and they didn't even fix my main problem. Servise advisor treated me like a piece of [censored] when I showed up the next following day, wasn't gonna give me a loaner, made me wait for 2 hours to get one, didn't want me to talk to the manager regarding my problem. If I didn't get ahold of the person in charge of getting a loaner I would probably not have one at all. I felt like not wanted at the dealership because i'm asian, while everybody else got a loaner. It was the most horrible experience I ever been through a bmw dealer. Service advisor argued with me regarding why I didn't call an appointment, I came back the next day cause my battery wasn't charging, and I felt like he was punishing me for that. So they called me 4 days later telling me it's not covered by warranty even though it has something todo with my battery, that has 8 yrs warranty on it, they refuse to change my battery when I still have my warranty, I bought this car 6 months ago. Please help me I know i'm being treated unfairly

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186 complaints
76 resolved 110 unresolved

BMW / Bayerische Motoren Werke contacts

(added by reviewer)
BMW Group, Petuelring 130, Germany
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