BMW / Bayerische Motoren Werke reviews and complaints 1
View all 200 complaintsBMW / Bayerische Motoren Werke - integrity automotive protection plan
I bought an extended warranty plan for my 2000 bmw 323ci in good faith hoping they would pay for the repairs that were listed in their coverage plan. I bought this plan from sera lane on 12/10/2010. I put down a down payment and paid it all off in may of 2012. The total for the plan was $3, 141.00. The plan agreement said 60 months or 100, 000 miles. I am currently at 99, 000, and as yet they have not paid for one thing that was promised. Northwest imports, inc, who is my automotive repair facility, has submitted quite a few claims to them, and they have all been denied! It is now 10/17/2013 and I am now needing a clutch. They have d turned that down as well. I have tried for 3 days to call the #'s I have for them, and either the # is disconnected or I get a voice mail on another # I have listed. My name is vickie zelis and my email is:[protected]@live.com. I would like to know what can be done about this complete failure to honor my contract, especially when they have been paid in full. Thank you!
The complaint has been investigated and resolved to the customer’s satisfaction.
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