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BlueHippo

BlueHippo review: paid off no rebate tv esc ( 133 comments)

R
Author of the review
9:41 am UTC

I have paid off my computer in full and waited over 90 days and still no rebate TV printer bundle package as promised every time i call them back just the same thing 2 to 4 weeks 2 to 6 weeks still nothing i am very mad right now i fill that i got scammed and that ill never see my 300 dollar rebate TV or printer i work hard for my money to turn around and get scammed like this I want my stuff.

133 comments
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R
R
Richmond
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Jun 06, 2016 4:16 am UTC

Blue Hippo ripped me off to the tune of 2000$ for a laptop computer.they scammed me with low weekly payments and the promise of free gifts when the laptop was paid off. Eventually their phone number no longer worked. Here is what I have done. Contact the Federal Trade Commission. File a complaint. They have heard of Blue Hippo. Contact the Virginia Office of Consumer Affairs and File a complaint with them. Since Blue Hippo filed bankruptcy you need to file a proof of claim with the United States Bankruptcy Court. Case #09-14154-KG This is the only way that anyone that got ripped off by these guys can even hope to recover some of their losses. Pass the word along!

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BN22
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Jun 06, 2016 4:16 am UTC

I bought a laptop in 2008 for $2800.00. When I fanly recived the laptop it was broken and missing keys, it looked like it came from a yard sale or second hand store. I called to report it and the sale rep. was aggress, I kept on call for almost a year and now the web-site has been taken down, can not get hold anyone in the service department. Now I have ended up with a broken laptop and no printer and no gifts. Someone needs to do something, we need to get our money back, does anyone know who we can contact.

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mamah
Springfield, US
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Jun 06, 2016 4:16 am UTC

I ordered my computer and put down my deposit under the understanding that I would get my computer while making my payments. When I didn't receive my computer like promised, I called and cancelled. Of course they always told me that there were no supervisors available and it seemed like I talked to the same three people every time I called. They informed me that I could use the down payment as in store credit but they would not refund my money. I agreed and sent them even more money to finalize my order and they said it would be sent out in seven to ten business days. That was about three months ago and I have still not received my merchandise. Now when I call, the line is disconnected and I have not been able to access their web site. This company is not only out there just to get your money, but also has the worst customer service. I would never recomend that anyone use BLUE HIPPO.

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NanH65
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Jun 06, 2016 4:16 am UTC

I am so sorry I fell into this trap, I only wish that I had not paid as much money as I did. No computer, no refund, every week once or twice I called to find out about the computer when will it be shiped to my address I talked with a person name Ali from blue hippo he told me that the company will send me the computer just as soon as they let blue hippo know when it will be shipped as of this date the computer has not been shipped, I called blue hippo today no answer, I called the operator to get the correct number she said there was no such name blue hippo.

Valerie
Valerie
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Jun 06, 2016 4:16 am UTC

I initially opened this account with Blue Hippo in May of 2006. I still have not received my Free Printer or my $900.00 rebate. If you try to contact these people all you get is sales people answering the phone. They refuse to give you any other contact information and if you try to contact them via email, they NEVER answer back. I even had them leave a message with the Higher Management as they call it and still have not received a phone call or anything. All I get is that the matter has been escalated to upper management and they will contact me. What a CROCK! When they finally delivered my computer they left it on my FRONT STEP of my house. How stupid is that? What if someone saw it before I came home from work and just took it? This company plays on the the consumers that need to rebuild their credit and then... SCAM them. Why hasn't anyone done anything about this company. They still run their TV ads for computers and seem to still be trucking along with their profits while the consumer is still being ripped off!

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Lorena Gero
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Jun 06, 2016 4:16 am UTC

I signed on for a new computer, made arrangements for debit purchase, took 99.00 down-payment, plus 2 week pymt of 79.98. I even asked them specifically if I would have to wait for awhile before i got my puter, and they reassured me that No--as soon as I sent back paperwork, a new computer would be sent out right then. I signed paperwork, and noticed that a date of Sept. 23rd popped up, but it wasn't clear that that was the shipment date, providing I kept up payments. I sent the paper work back waited a week plus, and finally called them. The foreigner explained that my computer was not shipped as of yet, but let me see... he would figure out when it would be 9 weeks later... I LOST IT! I called them ripoffs, crooks and even cried, I was so mad! He apologized, and I screamed that I wanted my money back, they had no right taking money from a poor hardworking woman. I demanded transcripts of my telephone call when I first put order in, because specifically asked about the shipment, and was reassured it would be sent immediately after payments of 99.00 was made, and first payment would be at my option, and i wanted it now, so i gave it right off. And they ripped me off! How dare they! What gives them the right to screw anyone like that? How sad that America has to deal with the likes of these foreign companies, and their underhanded ways. Since when do we Americans take this bull.?! How sad and un -American...

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Harn
Irving, US
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Jun 06, 2016 4:17 am UTC

I work hard for my money and blue hippo stole $1600.00 from me and now they are out of business with my money and I have no computer to show for it. I tried to place an order and their telephone staff kept giving me the run around. I wrote a letter by US mail and stated what I wanted to purchase, and again no repond and I am still without my cash or computers I ordered. They should have had the decency to return money to clients if they were going out of business and couldn't furnish the products. Thief! But if I did that to them the crdit police would be knocking down my door.

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cathleen garrett
Greer, US
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Jun 06, 2016 4:17 am UTC

I ordered a computer from blue hippo and since than became ill therefore finaces weren't good. so I cancelled my order way before the first payment was to come out of my checking account. knowing the order was cancelled blue hippo chose to still take the $99.00 from my account and caused my account to be in negative statis. when I notified blue hippo they told me they don't give refunds.therefore Icalled my attorney and he is going to handle it by any means neccesary.You can't steal from anyone and think it's ok. WELL IT'S NOT!

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angelique
Detroit, US
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Jun 06, 2016 4:17 am UTC

I was purchasing a computer from bluehippo and could not complete payments so i called bluehippo to let them know my problem and the operator informed me that he will stop payment and my payments that I have made will be kept as credit towards Blue hippo products. I have already paid at least 500 hundred dollars and cant find a site with blue hippo to purchase any of their products. I cant believe they can get away with ripping so many people off ! I call and all I get is the run around and left on hold!I will be contacting my local news station about Bluehippo so everyone knows they are a rip off!

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SHEILA
Seabrook, US
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Aug 05, 2016 3:04 am UTC

Oh I dont even know where to begin here. Of course I was enticed by the TV commercial and they were oh so good on the phone. Never mentioned it is actually a layaway. Never mentioned you dont get the said computer for a long time. They forgot a few things. They didnt forget to take their money though. I started paying in Oct 2007 and by April 2008 was just so sick of this whole thing. I would call and ask where my computer was. They would say I have to send them an address verification. I mailed one. I faxed one. I did this several times. I finally told them to stop taking payment. That was in April. They didnt stop so I went to my bank and they did stop it. Now when I call to find out what I am to do now they always tell me I need to speak to the "specialist" who will take care of this. Who I actually get is a very pushy, wont take no for an answer person. They use tactics that are incredible. Telling me my account has been forwarded to collections. Telling me my credit will get trashed, etc. Ummmm Aren't we talking about MY money I paid for something I never got? I dont know what to do next but do know they have told me I cant get my money back and will have to buy something from their store. Help me please!

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tijuana
US
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Aug 05, 2016 3:04 am UTC

They set payment an tell you that the computer is coming by a carrier on a certain day, it never show you call them and they say that you need to get papers off the computer to sign then mail . you have to pay postage. Then they tell you that they take one time out of your account. They take out twice a month$ 88.00. your never get your computer, but you can stop payment, an do a reverse back electronically to get your money back go to your BETTER BUSINESS BUREAU to see what else need to be done. It also advertise on t.v an radio DON'T LET THIS FOOL YOU LIKE IT DID ME! GOD BLESS YOU!

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cheri jo goodman
Doniphan, US
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Aug 18, 2016 7:48 am UTC

october 3, 2009 i ordered a computer for my home.at the time i thought it was a good laway agreement until i was sent a statement.when i say how much i was going to pay for the computer($2, 075.00) i felt that was very expencive and called the toll free number to cancel my order..so on 10/09/09 @ 2:15pm i called and spoke to janell and cancled the order and was told i would recieve a refund with in so many buisness days..well, i still have not recieved a refund by mail or by draft back to my banking account or even as much as a credit..i tryed to call again this year(2010) and the number is not a working number and there is no listing using my local telephone company..my complaint is that i had money deducted from my account and want a refund or a credit of some sort from this company but, now i can not locate them.please help !

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Gibiray
US
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Aug 29, 2016 7:52 am UTC

I set up my account with Blue hippo at or around the end of Aug 2008, after reading into the policies I decided I didnt like what they were about so On Aug 29th or 30th I called and canceled my account before the time they were suppose to draft my account on Sept 1 2008 so they didnt on Sept 1 but the next day they took 99 dollars out my account and told me it would be refunded with 45 days to this day I havent received it I've contacted the better business bureau, my pre paid legal lawyers and hadnt got far with that so I was informed by them to contact the Maryland Attorney General which I've one today! I don't care if it takes $1000 to sue them to get my 99.00 back its what I'm going to do and then ask for compensation for lawyer fees and all!

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