BlueHippo review: paid off no rebate tv esc ( 133 comments)

I was supposed to get my computer in Aug, 2008. By Nov. it was apparent they were not going to send me anything. I filed a complaint with the Atty General in Maryland.

They told me that nothing happens quickly with Blue Hippo so I had to be patient.Jan.2009 BH agreed to pay me...by March, 2009. No payment.

I went to arbitration with the AG office...Sept. 2009 I won my case and BH finally paid me in full Oct.2009.

Do not give up hope...keep the pressure on them.They need to be held accountable.

I would like my money refunded, It's been to long and your company has not kept me up dated or tried to conact me.

Thank you

I'm amazed at the number of people who fall for scams without doing a simple Google search.

Back on 8-2009 I paid off my computer in full and as of today [protected]) I have not received my computer. I have been calling since 8-2009 and have been given the run around. No one seems to know what is going on or can make a decison. I want a full refund NOW! I will spread the word to whom ever I come in contact with.

Lydia Munoz
2335 Alpine Blvd. #14
Alpine, Calif. 91901
[protected]

on 2009 i ordered a computer from blue hippo they told me that as soon as i sign the paper and plus the money order they will take three to four weeks for them to ship it to me since that time i be calling them every week they always give a run around they cannot give me a specific time to deliver my computer when i called them the last time the phone kept ringing and nobody answered it i was so fustrated because a company like that advertising all television and then for them to rip off people like that that doesnt make any sense i make a complain in the bbb still right now i know i dont hear anything i dont know where my money is i dont know when i will recieve it any viewer who is reading this do not deal with blue hippo because they are a bunch of stealers

I have called today to check about the three weeks they said it would take to deliver my television and was told that when they were told that a delivery was to be made then they would tell me. When asked how long that may be they no longer can give a time period and have no clue as to when it might be delivered. They can not give any information as to where it is coming from and can give me no one else to check with about it. The supervisor says he only knows that when the information is in the computer he will know when it is coming and I was to wait. There is nothing I can do and if I want to begin legal action I should go ahead and do so.

I been reap off for a year byfrom sand my money to them still have yet anything .And also i call so many time no one, never give me anster .i want my laptop to suite .please ?

i paid for a laptop and not received nothing but a run around .everytime i call am told that my merchandise is on the way .this has been going on for like 10 months .and am told that my merchandise is on the way .i have tried to talk with managers and am told that my merchandise is on the way alwys and never receive nothing but just give us 5 weeks and am on the 20 to30th week.i will take you to court and go to the extreme measures pertaining this issue.

I have ordered a 22" flat screen widescreen ViewSonic N2201w-LCD TV with built-in DVD player -1080I HDTV-Black. Payment of $449.70 had been completed as of June 23, 2009. I spoke with their customer service department as of Monday August 24, 2009 and was told that there were no delivery instructions as of yet and was advised that it would take 6-8 weeks for delivery. I pointed out that we were now beyond 8 weeks and got no response other than it takes a while. I contacted the customer service again on Monday Aug. 31, 2009 and was told that that it took 8 weeks for the order to be fulfilled and it will be another 2-3 weeks for the product to be shipped to me. At that point it will have taken longer to get the TV to me than it took to collect the money from me.

This company has cost me to overdraft on my bank Account.They for sure did not tell me about the 99.00 to join.This was not said while we were talking on the phone.I have talked to a lawer and the better Bussines Burure.They have more conplaints from Bluehipo.Please check this out.And return my 99.00 plus 25.00 for the overdraft.I'll send you a copy of the bank statment.I knew i did not have much money in my bank and would never let someone take out more money then what i had.Please take care of this please.I will Hire a lawer on a pro bonno lawer.And i find these other people to flow a law suit.No where in the phone call does this person never said a thing about having to pay 99.00 frist.You take the money then send the contrack on paper.this is not what the sales man tell anyone. Thats Missleading and out right wrong.I can't let this happen.Your company Sucks for doing this to people.I want to hear my phoe call this this sales person.I don't care what you put on paper after the fact.

This is just to tell how blue hippo works my mom was getting this for me they took money out of her bank account two yrs ago around Chirstmas time about 700 dollars nothing came then the next yr around Chirstmas again she tryed to get me a Digital Camera and mail a money order they told her for shipping the keep that al so how do they get away with this
see if you can help my family please
blue hippo took money two years ago come on this isn't right
thank you
Danielle Daugherty

I ordered a computer, they promised me a computer would be delivered, told numerous times it was on it's way, they kept taking money out of my account every month, my account was closed. I stopped putting money into the account, when time went by, and I received no computer. I complied with Blue Hippo, and their conditions, they did not live by there own guidelines. I would appreciate my money returned. Blue Hippo is nothing other than a scam, I have spoke with others whom feel the same. All I want is my money back!

Blue Hippo hs took 99.00 dollars out of my account after i cancel my order with them within two days after i have order them. I refused to let me talk to a manager and refund the money back to my bank account which is now overdrawn because of them. They told that managers does not talk to customers and they will not give me corporate number to contact them. I was interested in the computer on August 5, and canceled after receiving the paperwork on August7. They talk my money the day I canceled when they was supposed to take it out on August 10. They said that I could not change my mind and i could only get store credit. When i denied store credit, he said that i would be refunded but have not done so as of yet. I really need help to find out what i can do, so that they can refund my money.

i have been waiting for my computer since janurary. i keep hearing the same story give it a couple of weeks, well im tired of waiting. i want a call from a supervisor. this is crap what you do to us customers.i have been waiting long enough.someone named rodrigues sends me back emails that do not conform anything except wait a couple of weeks it will be delivered. i want a call at [protected], no more emails i want a return call.and i want a delivery date within the next 2 weeks

Hello, I ordered this Digital Camera from these rip-offs BlueHippo in September 17, 2009 and mailed a money order for $258.96. The last time I called their number and talked to a John Castle on 09/30/2009, he told me that my camera will be shipped out to me in 6 to 8 weeks from this date(9/30/09). I waited for 3 months and went ahead and called the 800 number and it was disconnected. How can I get my money back? Please help!

Don't order from them it is not worth the hassle to get your product they lie and send you in circles you don't never get the truth from them they were to send my computer after the ninth payment and they did not send it to me until i had made 16 payments before i received my computer. I will never deal with them again after this is all over with.

I definitely agree... I signed up with Bluehippo in December of 2007, and I HAVE NOT received my merchandise...
Now, when I phone the Customer Service (800) number. I am left on hold for approximately one (1) hour only to have the Rep hang up in my face.

I truly believe BLUEHIPPO is a SCAM only to steal from the people with less credit or bad credit history...

I will be contacting the Better Business Bureau and making a complaint on BLUEHIPPO...

I agree, also. I too signed up in December of 2007 and still have not recieved my computer. They sure have no problem taking out my payment, though. If I am so lucky to reach a customer represenative, all I get is the run around. Never a real answer. I tell everyone I know not to use them. This business is a total scam for the people with less than perfect credit and they should be stopped.

i ordered a computer in Apirl /o8 decided not to go with them cancelled my order then found out you have to use store credit but they received cash from me so i said ok so i ordered a kodac easy share camera that was in 1/23/09 and still have not received my product I am in contact with a lawyer as i speak companies like this should not be able to do this to people Please be aware of bluehippo they do not comply with there agreements thank you Theresa from New york

My name is Ashley and I started my down payment of 100 dollars on March 16, 2006. I made honest consectutive bi-weeekly payments of 79.98 for a total of 52 weeks.After 14 weeks I did wat they told me to do, and recieved my computer...thank goodness I never missed one payment, because they failed to tell me if u miss one u dnt get ur free stuff.But every 2 weeks they took the money right out of my checking account. Today is July 10, 2009 and i have not recieved 1 single item that I was supposed to get .I paid a total of 2179.00 for a computer I can literally get at Walmart for about 600 at the most.March 16, 2007 I made my final payment n w/n 12 wks shouldve got a 21inch flat screen t.v., a color printer, 600$ in software, and my 300$ rebate and absolutely f***en nuthn.I am so furious and angry. I dont know wat to do, I call weekly and all they say is, "Please allow more time"..Allow more time r u fn kidding me its been over 2 years.Im a single mother of 3 and cant afford a lawyer...Take my advice its nuthn but a scam or fraud in evry way.Im so hurt n deceived its pathetic...thanks for listening Ashley n my grls n florida

5-16-08 I ordered a dell laptop .The have received all my payments on time.I have talked to them, e-mailed them still no laptop.In June 09 e-mail stated it would be shipped in 2-3 wks. I still have not received my laptop, and this middle of July. Darlene from Tx.

This company is so wrong in how they handle them selves .. I called them 2 cancel my order in 08 & now im finding out that they have been withdrawing from my account with out my permission etc...they love to hang up on people when you finally get thru on the phn ...very un proffessional thanks blue hippo, , they luv to hide behind that LLC, because they can get away with lots

i wont to no who to contact to get my money back

I initially ordered for a set of computer for a little over $1000 and only for Blue Hippo to call me back and said i ve to pay $2000 plus for the same computer and that didn't sound right to me and i decided to cancell the order and Blue Hippo refused to fund my money told me to go on their web side to order stuff to cover the money in which i did.I log on their web side and order digital camera and send them money order since August 09.Up till date i did recieve any thing from them.Please if there is any way you can deal with this act of fraud please do because this company are ripping thousands of American off.Now if i call # on their web they ll denied that they don't know nothing about blue hippo that they are different company.
Thank you so much.
From victim of Blue Hippo Company.

I paid in full for the delivery of a 40 inch LCD television in May of 2009. I still have not received the merchandise. Every time I called the company they kept telling me to call back in 10 days because they needed to obtain the shipping tracking number. Every time I called I requested to speak to a supervisor but they contend that its their company policy that supervisors do not take phone calls. Also, its their policy not to reimburse customers. This is ridicolous. I stopped calling in December because I've been too busy with the holidays. However, I have been trying to go online and their webpage seems not to be working. Also, I've been calling customer service and their phone is apparently not working either. This is not right that they are taking people's money this way. How can they get away with this? They are committing fraud!

I order an computer from Blue Hippo . SO i hade paid $203.00 BUT something was not right with this company. Every time you call this company. You will have to stay on hold for an hour in a half. But when they do come to the phone . They tell you the same old story. That you will receive your company after you make 2 or more payment. After you make those payment.Still no computer. When you first order a computer. They say your computer will be ship to you after they get your $99.00 down payment out your bank account and after you sign your docoment contract. So when you do that still no computer. You still be making payment. They will go into your bank account when it is not time for payment. You will owe the bank if no money is clear in your account. So i cancel my order and ask for a refund. This company said that they don't give refunds. You can only go on their website and order something else.So i did. I order an 19in flat screen TV. So the company said i would have to send the remaining balance for the TV. SO i did it was $86.00 and some change. So i went and got an money for $87.00 and mail it to them. So i waited for about a week in a half and call to check on my money order and TV. So that day i was told the company have not receive my money order. So i call back the next day on hold for hour in a half again. So they said that they have my money order. I think they had my money order the day before. They was trying to scam me. I told them i'm going to get a trace ran on that money order today. That's why they said that they have it.Still have not receive no TV or money back.

The scam of blue hippo continues. I was a customer of blue hippo in 2006. I was finished paying for my computer May 5, 2007. I recieved my 20 inch flat screen TV September of 2007 and I had to keep calling for the color printer that I recieved in January of 2008. I have been calling blue hippo for the pass 3 years for the rebate portion of my contract since I paid off my computer. I have been getting the run around from blue hippo every since. Now I have been trying to call blue hippo from the contact numbers that I have and the numbers that I have are all disconnected. I can't even get on the website anymore. So I guess I'm not going to get my rebate of $900.00 that I was promise in my contract. I have informed the BBB about blue hippo. I haven't gotten any response.

I received a computer from blue hippo but from the time that i received the computer it never worked right. It is very slow. I constantly get errors on the computer. When my son tries to do his homework the computer would close down then he would lose all of his work.

When I bought this computer I was supposed to receive program disk for the computer. All I got was the computer that don't work right. I was suppose to receive a printer and a camera which I never got. I would like to be compensated for this computer. I bought the computer because by son needed a computer to do his school work and I couldn't afford to buy a computer no other way. It would be grat if the computer worked better. I feel like I got ripped off. I was promised that I would receive programs for my son to use for his school work. I never received them. I never received the printer or camera that went with the computer. The company charged me 2300.00 for the computer. I got a computer that doesn't work right. I feel that all my hard earned money that i paid for the computer was stolen from me because I didn't receive what the company promised.

My name is Rachel and I am in the process of getting my computer. I think they are giving me the same run around as you. They tell me all I had to do was make 7 consecutive payments (which was Dec. 8, 2008) they told me my computer would arrive in 3-4wks. its not almost Febuary, and I still haven't received anything. I am so frustrated with this company. I'm not sure what to do. I've filed a complaint with the Better Business Buraeu, and that takes about 30 days to process. I feel like I'm being scammed. Did they do this to you even about getting your computer? You can write me back rayray11087@yahoo.com

I have done everything I can to get these people to follow their program as contracted. I started in July 2006, paid off in Aug 2007. I received everything but my printer and rebate. Every time I call they tell me the same thing, which has now brought me to date.

I plan to do a small claims against them, however they don't seem concerned, because they have not returned any of my calls or e-mails. I will start with a registered letter and see if I get any where.

What I don't understand is how these people stay in business with so many complaints, and more, that they are allowed to stay in business. Until everyone is paid back one way or another, they should be fined for each one.

Ordered a blue hippo computer on 6-12-09; they deducted the first payment on 6-16-09; i cancelled the order on 6-17-09; they promised a refund of the initial payment within 45 ays. As of this date I still have not received refund even though i have filed a complaint with BBB, had several phone conversations, emails, correspondence with Blue Hippo. Last corres from them in early August indicated they would refund in 45 days [after reviewing my account]. that 45 days should be up shortly. They have had my $ since 6-12-09. I cancelled in a timely fashion [within 7 days] as their website stated. tired of waiting.

I purchased an desktop computer from BlueHippo and finish paying for the computer in full, I didn't receive the rebate items that was due to me such as the 17 inch flat screen television and the computer soft ware bundle that supposely have gotten, ever time that I have called and spoken with an customer service person, the answer would always be your items is in the warehouse, you will be receiving them in about 2 weeks if you don't, please call us back well it have been 3 years and still not heard from BlueHippo also have been trying to get in touch with the company and not having any luck speaking with nobody and the number is not going through.

Ms. Green

THE REPRESENATIVE STATED THAT I WOULD RECIEVE MY COMPUTER WITHIN 7-10 DAYS AFTER I SENT BACK THE SHIPMENT PACKET. I NEVER RECIEVED A SHIPMENT PACKET. WHEN I CALLED TO FIND OUT WHY, I WAS TOLD I WOULD NOT RECIEVE MY COMPUTER UNTILL I MADE 7 PAYMENTS. I EXPLAINED THAT WAS NOT WHAT I AGREED TO AND WOULD LIKE A REFUND OF $99.00 THAT WAS DEBTED FROM MY ACCOUNT. THEY REFUSED TO REFUND MONEY. THEY WOULD NOT LET ME SPEAK TO A SUPERVISOR AND DID NOT RESOLVE MY COMPLAINT. I FEEL THEY WILL SAY ANYTHING TO GET YOUR $99.00 FEE. YOU EITHER PAY 7 PAYMENTS BEFORE YOU GET YOUR COMPUTER OR YOUR OUT $99.00! I WOULD RATHER LOSE $99.00 THAN DO BUSINESS WITH A COMPANY THAT IS DISHONEST AND SHADY. DO NOT TRUST BLUE HIPPO!

I have paid off my computer in 2007 and been waiting on my free items and my rebate check from Blue Hippo for over 2yrs now. All i get is it will ship to you in 2 to 4 wks. I have kept up my in of the contract. Why can't Blue Hippo keep up thiers?

Its been four years and i want all my money back even if i got to take them to court i want them out of business for all the lies they tell and the suffering i had to go throw waiting. why would any one aloud them to falsely advertise that company in there news fliers news papers on tv they should be sueing them and put all that is responsable in jail. lease any one trying to get help purchasing anything in the future please check with the better business breaure first.Return all my money we as americans do not have free money to give away to scamers and i will write a letter to the president of the united states to stop al scamers from advertising false companys.

I, just like many others, heard the advertisement on TV, and decided to place an order...First I order the computer, with free printer and TV. I had several problems with my bank, because they were debiting my account on dates that were not set up by me, this causes me to have several returned items on my account.At this point I wanted to cancel my order...I was advised I could not cancell I had to use a store credit of $658.86...I appreciate it if you can help me recover my money back...I don't want store credit!Ialso heard alot of negative things about this company and don't plan to send them anymore money than they already have...PLEASE HELP ME GET MY MONEY BACK!account #-3827063

BlueHippo states that they can help build your credit buy purchasing a complete computer package from them and that you will get some free items along with your purchase package and this is all documented in your order form, but that doesn't matter because they don't for full the contract. I have been trying for over an year to get them to give me my products that i have paid for. Once bluehippo gets your money than it's hard to get your products and the consumer service won't let you talk to any management or higher up person to solve the matter at hand.

I ordered a laptop computer on February 2nd 2008, it is now October 4th 2008 i have not received the product i have payed for. I have payed exactly $1078.72 and they are still debiting money out of my account, but still more excuses and no product. They say there is no number to there corporate office, and they lie to me and telling me that they will have my shipping date in 7-14 days, . THEY HAVE BEEN TELLING ME THIS FOR ALREADY FOUR MONTHS NOW.

If you atr f***ing stupid enough to fall for their scam, you deserve to get robbed. Gee, I want to pay $2000+ for a $300, low end piece of garbage pc. Pinheads.

I just called them to inquire about a desktop computer, this young hindu guy was on the phone telling me about there r different packages, and that in order for him to explain to me what i would have to pay he wanted my address and all this personal info.I told him if he could'nt tell me what it wou'ld cost me he was not getting my info, first he told me it would'nt cost me anything, then i ask what it would cost me to get it to my address he said 99.00 out of my checking, then i asked him what will it cost me all together he could'nt tell me only that i woulc have to pay on a weekly basis and all this time he's not telling me when would i get the desktop, then he wanted my address before he could tell me what type of packages he had, do not with blue hippo, I REPEAT DO NOT "" WITH BLUE HIPPO THEY ARE SCAM ARTIST!