The complaint has been investigated and
resolved to the customer's satisfactionResolved Blue World Pools — not a complaint!!!
resolved to the customer's satisfaction
I dont' have a complaint, they treated us very fairly. On may 10th 2013 we had the representative come to our home, and we did actually sign the contract for a pool. Later on that same evening we decided we may have jumped the gun and made an expensive hasty decision. So I immediately called the representative and let him know of our decison to cancel the contract. I then proceeded the next morning to send the written request (just as it was stated on the contract to do) to the company in nevada via certified mail. The $500 deposit was posted on my credit card on may 10th 2013, and the refund of my $500 depost was posted on my credit card on may 21, 2010. So if you follow the correct procedure in cancelling, which is: 3 buisness days, written request to cancel... To the comapny in nevada then the company does what is right. If you don't read contracts or what you sign then it's your fault if you're stuck with something.