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CB Flower Delivery Bloomex Complaints #162-181
Bloomex

Bloomex review: Flower order and delivery

C
Author of the review
7:51 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I ordered birthday flowers on 12/20 to be delivered on 12/21. I received an email in the morning on 12/21 that there was a problem with the delivery address. I tried to reach them by phone, e:mail and chat. No one contacted me. On 12/21 at night I received an email that they would be delivered on 12/22 - a day late. Not only were they a day late but they were a Christmas arrangement rather than birthday. I have sent an email last night and tonight and just get a computer generated reply. I am in the U.S. Is there anything I can do? I am really upset with the lack of customer service. Thank you.

Desired outcome: I would like to receive a full refund of all charges and an apology.

Update by Catherine Lynch Vandergrift
Dec 23, 2020 7:54 pm UTC

My opinion is that this is the worst lack of customer service I have ever experienced.

Bloomex response
Dec 24, 2020 2:01 am UTC
Bloomex customer support contacts
Phone numbers

1800 905 147

+1 (866) 690-8425

Address

4095 Belgreen Drive Unit 8, Gloucester, ON, K1G3N2, CA

Website

bloomex.ca

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Thank you for such detailed feedback. We truly apologize your order did not meet your expectations. We would be happy to investigate your case and offer you a suitable resolution. Please send us screenshot of your complaint to customersupport@bloomex.ca indicating the order number. We look forward to hearing from you soon.

Kind regards, Bloomex Customer Support
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  1. Bloomex Contacts

  2. Bloomex phone numbers
    1800 905 147
    Click up if you have successfully reached Bloomex by calling 1800 905 147 phone number 8 8 users reported that they have successfully reached Bloomex by calling 1800 905 147 phone number Click down if you have unsuccessfully reached Bloomex by calling 1800 905 147 phone number 4 4 users reported that they have UNsuccessfully reached Bloomex by calling 1800 905 147 phone number
    67%
    Confidence score
    Australia
    +1 (866) 690-8425
    Click up if you have successfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (866) 690-8425 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (866) 690-8425 phone number
    Canada
    +1 (877) 256-6610
    Click up if you have successfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (877) 256-6610 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (877) 256-6610 phone number
    United States
    +1 (613) 228-7643
    Click up if you have successfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (613) 228-7643 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (613) 228-7643 phone number
    +1 (888) 912-5666
    Click up if you have successfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have successfully reached Bloomex by calling +1 (888) 912-5666 phone number Click down if you have unsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone number 0 0 users reported that they have UNsuccessfully reached Bloomex by calling +1 (888) 912-5666 phone number
    Customer Service
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  3. Bloomex emails
  4. Bloomex address
    4095 Belgreen Drive Unit 8, Gloucester, Ontario, K1G3N2, Canada
  5. Bloomex social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 24, 2026
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Bloomex Category
Bloomex is ranked 13 among 52 companies in the Flower Delivery category
#11 FloraQueen FloraQueen #12 Serenata Flowers Serenata Flowers #13 Bloomex Bloomex #14 SendFlowers SendFlowers #15 Blossom Flower Delivery Blossom Flower Delivery

Most discussed complaints

flowers not delivered!
3
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