My blender has been great so far. Didn't do the recall as they wanted you to destroy your old one which to me makes no sense and have never heard of a recall like this.
Recently bought replacement gaskets, it has been almost two weeks with no email of shipment or tracking. Has not been shipped yet and I see no way of contacting them. Sent them an email about 2-3 days ago and no word.
Seeing all these reviews, I would stay away and take your business somewere else. Now I have to call my bank to do a chargeback on $10 lol
Recommendation: stay away. too shady of a company according to all these reviews.
Ordered July 10th, 2025
Two gaskets. Got confirmation email with order number. Gaskets have not been shipped as of today. No email updates. No response from customer service.
Today is July 17th, 2025, Still nothing... for two small gaskets...