The complaint has been investigated and
resolved to the customer's satisfactionResolved Bits And Pieces Uk — No customer service, missing goods, poor quality goods
resolved to the customer's satisfaction
Company sends out catalogues to order saying 7-14 days delivery. Small print says 28 days. I placed two orders - waited over a month for one and 42 days for the other, which never arrived. The 'courier' was one man in his own saloon car piled high with badly wrapped parcels - no boxes, just plastic wrapping. Products well photographed, very poor quality in reality. To try to get through to customer services is nearly impossible - spending 10p a minute it soon adds up. Never any response to emails. Eventually, we are now 10 days before Christmas, they say are going to cancel the order (hopefully) and refund my money. So, I am off to shop for replacement presents. I only managed to get through using the sales line - they acted like they were doing me a huge favour by contacting their own 'customer services' for me. TERRIBLE! DO NOT USE THIS DREADFUL BUSINESS.