The complaint has been investigated and
resolved to the customer's satisfactionResolved BitDefender — extra amount has been deducted
resolved to the customer's satisfaction
I purchased a Bitdefender Total security 2013 product yesterday where it showed a black Friday offer for 75% off and it showed that the product can be available at a cost of 749 INR, i thought it was a reasonable price and made the payment. But after my payment is done i received a mail avangate that i had been charged 2499 INR and an invoice is received by which states that i paid a grand total of 2499 INR !!! I'm using bit defender from last 4 years n never found this kind of problems.
I'm providing screen shots of the offer and the price appeared when i did my purchase and the product invoice which states the total of 2499 INR.
Please help me on this issue and my order number is " [protected] "
The complaint has been investigated and resolved to the customer's satisfaction.
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