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They just sent me down the road with an unsecured trailer, terrifying. Brand new trailer, just picking it up. Granted I should have checked for myself but assumed the tech at the place I was buying my camper trailer knew, well, how to hook up a trailer…He got the chains connected, brake wire too, did brake and turn signal checks. But wasn’t too worried about the coupler lock and pin I guess..It started bouncing as I was going down the road it’s a miracle it didn’t come off and cause us to roll. After it slammed up and down a few times I finally realized what was going on and pulled over to find the coupler sitting ONTOP of the ball. It’s shocking to me that I made it as far as I did without losing the trailer. I even had my kids with me. I called them immediately after this happened, asked to talk to management and the person I got barely said more than two words to me. I was clearly agitated but I explained what happened and the conversation ended with me asking him to please talk to the tech, he said ok, click. No “Oh I’m so sorry are you and your kids ok?” No attempt whatsoever to engage the information I was giving him directly. Treating as if I’m ranting about a broken taillight. They were more than happy to make a sale tho. When they were Gardener’s RV I was happy to give them my business but I can assure you I won’t step foot on that property ever again. I would stay far away. There are plenty of other large dealers in northwest Montana you can visit. And I’ll bet the bulk of them wouldn’t leave your family feeling this compromised. I’m sure the sting will eventually wear off and we will make some amazing memories with this camper. But what I’ll always remember about Bish’s is how we could have seriously been injured and they couldn’t have cared less.
