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The good, the bad, and the ugly - discover what customers are saying about Big State Industrial Supply

Welcome to our customer reviews and complaints page for Big State Industrial Supply. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Big State Industrial Supply.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Big State Industrial Supply's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Big State Industrial Supply, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Big State Industrial Supply. Your feedback is an important part of our community and will help others make informed decisions.

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2:59 pm EDT

Big State Industrial Supply received a invoice for a product I never ordered or received

Ask their office several times to take me off their call list. Ive blocked several of the phone numbers they use and days later receive a invoice for products I never ordered or received. I have threats that I saved on my voice mail saying I need to resolve the payment or it will harm my credit lol! Good luck. Just google this company and you will find several reveiws of companies and individuals having this same problem with them

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5:37 pm EST
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Big State Industrial Supply Harrassment

This company hires sales people who harrass customers. The salesman called repeatedly, even using some type of trick to change the phone number of the caller ID so that the number showed my own home phone number. I will NEVER do business with this company again. When I called to complain about the tactics sales people use, the owner got into a shouting match with me. AVOID!

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BSI_Roger
Riverside, US
Feb 13, 2013 4:57 pm EST
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My name is Roger Schmidt, and I am a customer service representative here at Big State Industrial Supply. I am sorry to hear of the issue you are having with your salesman. My records indicate we spoke on February 7th. At that time I explained that we do not employ any salesmen, nor do we make any sales calls. We are a local distribution warehouse here in Riverside, Ca. Your order was submitted to us by Lane Industrial Supply, LLC. I did submit a salesman complaint form to them and on your behalf requested all sales calls cease and desist. I find the description of events you are experiencing with this sales company disturbing and frustrating, however, we are two separate entities. I am very sure none of our owners got into any shouting match with you, again, this may have been a Lane Industrial Supply representative you are referring to? In any event, I will contact you to get an update on the situation and see if there is anything more I can do to help you get this outside issue resolved.

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6:25 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Abusive sales phone calls - then to get rid of we agreed to purchase a couple of items that never came. The collection departement started calling to collect to find our products were delivered somewhere else. They don't care - and want the money. After they were no longer needed we found them at a neighboring location. We no longer need them - they...

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