Intella Parts Company
reviews and complaints

I gotta say, I was pretty impressed with Intella Parts Company (intellaliftparts.com). The parts I ordered got to me real quick, which was a relief 'cause I needed 'em ASAP. And let me tell ya, these folks were a pleasure to deal with. I had 'em ship the parts all the way up to Canada, and I was worried I'd get hit with some extra fees or somethin', but nope! No surprises at the end of the day.

And the prices? Can't complain there. I did some comparison shoppin' around the web, and Intella's prices were definitely competitive. Plus, their website was easy to use - I didn't have any trouble navigatin' or checkin' out. All in all, I'd say Intella Parts Company is gonna be my go-to for lift parts from now on. Thanks, Intellaliftparts!

Ordering from Intella Parts Company was a breeze. The website, intellaliftparts.com, was easy to navigate and find the parts I needed. I was able to place my order quickly and without any issues. The delivery was also on time, which was great.

However, I did have an issue with the part that was delivered. It turned out that I had ordered the wrong part by mistake. I sent an email to customer service asking for help with returning the part and getting the correct one. Unfortunately, I didn't receive a response right away, which was a bit frustrating.

Eventually, I did receive an automated email asking me to review my experience with Intella Parts Company. While I appreciate the opportunity to provide feedback, I would have preferred to have my issue resolved first. I'm still waiting to hear back from customer service about returning the incorrect part and getting the right one.

Overall, I think Intella Parts Company has a good selection of parts and an easy-to-use website. However, their customer service could use some improvement. It would be great if they could respond to emails more quickly and provide better support when there are issues with orders.

I recently bought a seat for my forklift from Intella Parts Company (intellaliftparts.com). At first, everything seemed to be going well, but soon after, I discovered that there was a problem with the switch in the seat. I was pretty disappointed, but I decided to contact their Customer Service department to see if they could help me out.

To my surprise, they were incredibly helpful and understanding. They quickly sent me a new seat to replace the faulty one, and I was back up and running in no time. I was really impressed with how they handled the situation, and it made me feel like they truly cared about their customers.

Overall, I would definitely recommend Intella Lift Parts to anyone who needs replacement parts for their forklift. They have a great selection of products, and their Customer Service is top-notch. Even though I had a problem with my order, they were able to resolve it quickly and efficiently. I will definitely be using them again in the future!

I stumbled upon Intellaliftparts when I was scouring the internet for some elusive parts for my trusty Hyster forklifts. I've made a few purchases from them already, and I must say, I'm pretty impressed with the quality of the OE parts I received. The website itself is pretty neat too - I particularly appreciated the fact that they had a parts manual available for me to peruse through before I made my purchase. It definitely helped me make sure I was ordering the right part for my forklift. All in all, I'd say Intellaliftparts is a pretty solid choice if you're looking for some reliable parts for your forklift.

I ordered three parts from Intella Parts Company (intellaliftparts.com) and all the paperwork prior to delivery said three. However, when I received my package, I only got one part where the delivery note said one. What the heck? I was really confused and frustrated. So, I replied to the "Your item has shipped" email with my situation. The next day, I got an email from FedEx saying that my package was on its way. I was relieved to hear that, but still didn't know what was going on. Finally, I received the two missing parts. I didn't get a direct reply or any explanation, but at least I got what I paid for. Overall, I'm happy that I finally got all three parts, but the confusion and lack of communication was a bit frustrating.

I gotta say, I had a pretty rough experience with Intella Parts Company. The returns process was a total nightmare, and the restocking fee they charged us was just plain ridiculous. I mean, we had already paid for shipping, which was non-refundable, so why should we have to pay even more just to return the item? And to make matters worse, when we had an issue with the order, they were nowhere to be found. It was like pulling teeth just to get a response from them.

But the real kicker was the refund. It took a whopping 12 days for them to issue it, and that was only after we bombarded them with emails and phone calls. I mean, come on, guys. That's just not cool. It's like they didn't even care about our business.

All in all, I wouldn't recommend Intella Parts Company to anyone. The returns process is a mess, the restocking fee is outrageous, and their customer service leaves a lot to be desired. Save yourself the headache and go somewhere else.

I recently purchased some replacement parts from Intella Parts Company (intellaliftparts.com) and overall, my experience was pretty good. However, I do have a few suggestions for improvement.

Firstly, I found that the part replacement information could have been more detailed. For example, the schematic drawing for the seat holes only had measurements going in one direction, which was helpful, but it didn't include measurements for the other direction (front to back). This made it a bit difficult to ensure that the replacement seat would fit properly. Luckily, my shop was able to make some modifications and everything turned out fine in the end.

Aside from that, I was happy with the quality of the parts I received and the shipping was pretty fast. I also appreciated that they had a wide selection of parts available for different types of machinery.

Overall, I would recommend Intella Parts Company to others in need of replacement parts. However, I do hope that they can improve their part replacement information in the future to make the process even smoother for customers.

I gotta say, I've been calling these guys at Intella Parts Company (intellaliftparts.com) a few times now to get some shipping info and confirmation, but I ain't even mad because their customer service is top-notch. I mean, seriously, it's the best I've ever dealt with. One time I ordered something special (which was kinda confusing because the site said it was regularly stocked), and it was gonna take a while to ship out. But get this - they offered to overnight it to me! How cool is that? I'll definitely be coming back to this site for more of my lift part needs.

I recently had an experience with Intella Parts Company (intellaliftparts.com) that left me feeling frustrated. I needed a part for my forklift and ordered it using the parts book provided. Unfortunately, the part number in the book was incorrect and I received the wrong part.

I contacted Intella Parts Company and they were willing to take the part back, but I was charged a 25% restocking fee. I understand that mistakes happen, but I did not see any information about this fee when I was ordering the part. I feel like this information should have been more clearly stated on their website or in the ordering process.

While I appreciate that Intella Parts Company was willing to take the part back, I feel like the restocking fee was too high. I would have been willing to pay something, but 25% is a significant amount.

Overall, I don't think I will be ordering from Intella Parts Company again. Other companies I have worked with in the past have been more understanding and willing to work with me when there was a problem with an order.

So, I was checking out Intella Parts Company (intellaliftparts.com) and I gotta say, I was a bit disappointed. I mean, why do they have to make it so hard to not add some random thing to my order? I don't want to have to click a button that says NO DO NOT ADD THIS RANDOM THING OT MY ORDER. It's just annoying, you know?

But that's not even the worst part. We ordered the right part for our model number, but there was no description explaining that one part is for manual and one is for electric, and which one was which. So, we ended up losing over $100 between restocking fees and shipping when we did in fact order the right part for the model number the first time, just manual instead of electric. I mean, come on, Intella Parts Company, why no description clarifying this? It would have saved us a lot of trouble and money.

Overall, I'm not too impressed with Intella Parts Company. They need to work on their descriptions and make it easier to not add random things to orders.

I was trying to buy some parts from Intella Parts Company (intellaliftparts.com) yesterday, but I had some trouble with the website. I tried about 4 or 5 times to make a purchase, but I could only get as far as the checkout page. Every time I tried to enter my credit card information, something went wrong and I couldn't complete the transaction.

It was really frustrating, because I needed those parts for my forklift and I didn't want to have to go through the hassle of finding another supplier. I even tried calling their customer service line, but I couldn't get through to anyone.

Eventually, I gave up and decided to try again today. I'm happy to say that I was able to complete my purchase without any issues this time. The website seemed to be working properly and I was able to enter my credit card information without any problems.

Overall, I'm satisfied with my experience with Intella Parts Company. While I did have some trouble with the website, I was eventually able to make my purchase and get the parts I needed. I would recommend this company to anyone looking for forklift parts.

Intella Parts Company (intellaliftparts.com) had the parts we needed in stock, which was great. But, we had a bit of a problem. We ordered and paid for two parts, but only received one. We tried to contact them about the issue, but haven't heard back yet. Hopefully they will fix the problem soon. Other than that, the part we did receive seems to be working well.

I recently ordered some parts from Intella Parts Company (intellaliftparts.com) and I gotta say, everything came in pretty quick. However, there was a bit of a hiccup when it came to the hoses I ordered. They just didn't fit my forklift or water pump, which was a bummer. But the real kicker was when they told me I had to pay a restocking fee for returning them. I mean, come on, it's not like I ordered the wrong parts on purpose.

Despite that little issue, I will say that the rest of my order was spot on. The customer service was pretty decent too. They were able to answer my questions and help me find the right parts for my forklift. Plus, the prices were pretty reasonable.

Overall, I'd say that Intella Parts Company is a decent place to get your forklift parts. Just make sure you double check the measurements before you order anything. And be prepared to pay a restocking fee if you need to return anything.

So, I recently ordered some parts from Intella Parts Company (intellaliftparts.com) and I gotta say, I had a bit of a mixed experience. On the one hand, the parts themselves were great quality and exactly what I needed. On the other hand, there were a few issues with the ordering process that made things a bit frustrating.

First off, I had trouble changing the quantity of the parts I wanted to order once I had already started the checkout process. It wasn't a huge deal, but it did slow things down a bit and made me feel like I was wasting time.

The other issue I had was with the shipping code that was advertised on the site. There was a pop-up that offered free shipping with the code FRTF16, but when I tried to use it, I found out that the code was expired. Now, I get that these things happen, but it would have been nice if the site had been updated to reflect that the code was no longer valid. It just felt a bit misleading.

All in all, I would still recommend Intella Parts Company for their quality parts, but I do hope they can work out some of the kinks in their ordering process.

if parts arrive on time. Prices are competitive and selection is good. However, it would be helpful if there were more detailed descriptions of the parts. Overall, Intella Parts Company (intellaliftparts.com) seems like a reliable source for forklift parts.

Yo, so I was trying to buy some parts from Intella Parts Company (intellaliftparts.com) and I gotta say, their checkout process needs some work. Like, the ads on the right side of the screen were covering up some of the buttons I needed to click to move forward. It was super frustrating, man. They should really upgrade their interface or something. Other than that, the site seemed legit and they had a good selection of parts. Just fix that checkout process, yo.

to Intella Parts Company (intellaliftparts.com), I was able to find the right parts for my forklift without any hassle. The website was easy to navigate and I found everything I needed quickly. However, there were a few things that bothered me. Firstly, there was this annoying pop-up on the left side of my screen that kept blocking my view of the shipping questions. It was really frustrating and made it difficult for me to complete my order. Secondly, I almost ended up purchasing an expensive part at checkout, but thankfully I caught it in time and was able to remove it from my cart. Despite these minor issues, I was still able to get the parts I needed and they arrived in a timely manner. Overall, I would recommend Intella Parts Company for their wide selection of parts and easy-to-use website.

Yo, so I ordered a part from Intella Parts Company (intellaliftparts.com) and it was a total bust. Like, straight up no good. I had to hit them up for an RMA to return it and get a replacement. The part in question was P/N TAY [protected]. Hopefully the replacement is better, but we'll see. Peace out.

Intella Parts Company is a pretty good place to get your lift parts. I was looking for some parts for my forklift and stumbled upon their website, intellaliftparts.com. At first, I had a bit of trouble creating an account because the user name field was a bit confusing. I tried using my email as the user name, but the system didn't like that. After a few tries, I finally figured it out and was able to create an account.

Once I got into the website, I was impressed with the selection of parts they had available. They had everything from tires to hydraulic pumps and everything in between. I was able to find the parts I needed pretty quickly and the checkout process was a breeze.

The only downside to my experience was the shipping time. It took a bit longer than I expected for the parts to arrive, but I guess that's to be expected when you're ordering online. Overall, I would recommend Intella Parts Company to anyone looking for lift parts. They have a great selection and the prices are pretty reasonable. Just be prepared for a bit of a wait when it comes to shipping.

I recently had an experience with Intella Parts Company (intellaliftparts.com) and I must say, I was quite disappointed with their payment system. I attempted to make a purchase using my Visa card, but unfortunately, the payment system kept rejecting my card due to an issue with the card holder address. I tried multiple times and even checked with Visa to ensure that everything was correct on my end, but still no luck.

After several attempts, I was left with no choice but to use a personal card to complete the transaction. This was quite frustrating and time-consuming, as I had to go through the hassle of switching cards and entering new information.

Overall, I was not impressed with the payment system at Intella Parts Company. It seems that they need to work on improving their system to avoid these types of issues in the future. Despite this setback, I was pleased with the quality of the parts I received and would consider using their services again in the future.