Lift Parts Warehouse’s earns a 4.1-star rating from 17 reviews, showing that the majority of equipment owners are very satisfied with their parts and service.
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A pleasure doing business with Cherryl, great communication and service
A pleasure doing business with Cherryl, great communication and service. Ive done business with Lift Parts Warehouse before and had a good experience. I always found a good deal with fast shipping times. Would recommend to anyone looking for quality parts at a fair price.
WOW ! Very nice to have a company that really has customer service
WOW ! Very nice to have a company that really has customer service...my new source for everything forklift. Was looking for parts, sent me pages from manual, quoted parts (at a great price) had parts IN STOCK, delivered ahead of schedule. This is how it should work, and these folks are nailing it.
Easy transaction, I have ordered from them several times and always fast and easy. Orders always ship fast and on time.
Great service. Chat worked great and shipping was fast. Pricing was competitive. I would recommend.
I was Very impressed...Not often now days can you order parts and every thing turns out perfect...Thank You for the Good experience...***...
Emmanuel was very easy to work with. Most important he kept me informed what was going on with shipping and my core return/credit. Couldn't be more pleased.
Had a broken speed controller, found several that said they could fix it, but they didn't respond to my questions
Had a broken speed controller, found several that said they could fix it, but they didn't respond to my questions. Contacted Lift Parts Warehouse and totally professional experience. The speed controller is repaired quickly, and is now installed and working perfectly. I also recommended Lift Parts Warehouse to a friend.
They were able to find the parts I needed. Communication was great.I will shop there again.
Always smart and knowledgeable! Decent parts. Decent prices. Great customer service!
Had a broken speed controller, found several that said they could fix it, but they didn't respond to my questions. Contacted Lift Parts Warehouse and totally professional experience. The speed controller is repaired quickly, and is now installed and working perfectly. I also recommended Lift Parts Warehouse to a friend.
Great service, fast, reliable and accurate. The website was really helpful too!
I would definitely recommend using Lift Parts Warehouse for your parts needs; they are very knowledgeable on their parts & the fitment of those
I would definitely recommend using Lift Parts Warehouse for your parts needs; they are very knowledgeable on their parts & the fitment of those parts. Their pricing is very competitive with other vendors. I would also like to say Cherryl is the best to work with; if she doesn't know the answer she'll get it for you; very pleasant to work with.
Great service! Easy to use website and quick delivery! I would definitely recommend!
Best price for my ancient, hard to find tractor carburetor. Quick delivery. I had a problem with it 3 months later and they repaired it free under warranty. Solid company.
EXCELLENT customer service and EXCELLENT prices! I have used them 2 times so far, each time they have exceeded my expectations. The first, I had no interaction with CS... I ordered from their website and within a few days my part showed up... truly quick turnaround with the best internet price I could find. Second, I was ordering brakes for a forklift and did not know what to order. I called CS, gave them the model number and they told me everything I needed to order. I placed the order and again within a few days, all my parts showed up! I am truly pleased with my first experiences and will use them again! Sincerely
Website had glitch , had to phone in order but it arrived amazingly fast, way ahead of estimate and they follow up called me to ensure everything was OK. They also had best price on my hard to find part. Website probably fixed by now.
They were extremely helpful in finding the correct part the first time
They were extremely helpful in finding the correct part the first time. I couldn't find the steering shaft tie rod anywhere for my specific vehicle until I contacted Lift Parts Warehouse. The part came right on time and, as stated in so many other reviews, their customer service was phenomenal. Hopefully I won't need any more parts for a while but, when I do, this is certainly where they will be ordered.
Ordered tie rods, seals, bearings and ball joint sub assemblies to repair our old forklift
Ordered tie rods, seals, bearings and ball joint sub assemblies to repair our old forklift. They shipped the parts in a reasonable time and one of the two packages was stolen at our front door (delivered on Saturday on a holiday weekend in an industrial area). Lift Parts Warehouse's fault not the shippers. They shipped out replacements right away and took care of the claim to insurance. Great customer service.
In all honesty, this is one of the best companies I have dealt with in a long time
In all honesty, this is one of the best companies I have dealt with in a long time. Dealing with them was like a breath of fresh air compared to lots of other companies I have to deal with. E-mails answered within minutes!? who does that. Price quotes on the same day. Shipping out the same day the order was placed. I'm blown away. Customer for life. Many Thanks, Lift Parts Warehouse
Cherryl spent quite a bit of time with me trying to help me figure out what was the correct part for me
Cherryl spent quite a bit of time with me trying to help me figure out what was the correct part for me. After some time of work and not being able to come up with an answer she referred the problem over to some experts who were able to solve the problem. Most sales people would have sent me on my way and I would still be trying to find the part I need. She is a rare salesperson. I was lucky to get her.
I have only been using this site for a few orders and have been impressed with the variety of equipment supported
I have only been using this site for a few orders and have been impressed with the variety of equipment supported. The search engines have a learning curve but usable. We did have to return an item that was ordered in error, my fault, but the customer service was great. They handled it well regardless of the pauses due to differing lunch breaks. Thank you very much for your kind, courteous and expedient service.
Couldn't ask for a better company to deal with
Couldn't ask for a better company to deal with. I ordered parts from Lift Parts Warehouse (LPW) that were packaged and shipped immediately and the shipping company lost them. After trying to deal with the shipping company for over a week as to where my parts are, I finally contacted LPW and they shipped out replacement parts that arrived the very next day and told me they would handle the claim with the shipping company. All the people at LPW that I dealt with were very nice and easy to work with. I'd give them 10 stars if available.
Another satisfied customer!
Another satisfied customer! Thank you for helping Lift Parts Warehouse find the correct mufflers for our forklifts! They are now purrrrrrring like kittens! Just need model and serial numbers and BAM! Customer service and parts hooked me up and shipping was lickity split, Super Fast! The first muffler I ordered came the NEXT DAY! The second muffler I ordered came just a couple of days, but still faster than expected. Lift Parts has got a great thing going for them and use a great shipping service!
EXCELLENT customer service and EXCELLENT prices!
EXCELLENT customer service and EXCELLENT prices! I have used Lift Parts Warehouse 2 times so far, each time they have exceeded my expectations. The first, I had no interaction with customer service... I ordered from their website and within a few days my part showed up... truly quick turnaround with the best internet price I could find. Second, I was ordering brakes for a forklift and did not know what to order. I called customer service, gave them the model number and they told me everything I needed to order. I placed the order and again within a few days, all my parts showed up! I am truly pleased with my first experiences and will use Lift Parts Warehouse again! Sincerely, [Name] [Last Name]
Lift Parts Warehouse: A Disappointing Experience Their website stated that there would be no shipping charges for orders exceeding $650, and it
Lift Parts Warehouse: A Disappointing Experience
Their website stated that there would be no shipping charges for orders exceeding $650, and it indicated that the tires we required were available in stock at a price of $350 each. Based on this information, we decided to purchase two of them. However, the very next day, we received an email informing us that these items would not be in stock for another 2-3 months. Alternatively, we were given the option to pay a higher price to receive them immediately. We chose not to pay the additional amount and expressed our willingness to wait. Surprisingly, we then received another email presenting us with a $325 shipping bill. We reached out to them, inquiring if they could honor the free shipping policy advertised on their website for orders over $650. Unfortunately, they informed us that they were unable to do so. Frustrated by these inconsistencies, we ultimately decided to cancel our order. Needless to say, we will never consider doing business with Lift Parts Warehouse again.
I sent them an email with model, serial number, and what parts I was looking for
I sent them an email with model, serial number, and what parts I was looking for. I also had in my email the part numbers that another company had told me I needed. Their customer service representative never looked that those numbers were correct. They emailed me they had the parts and the price. I ordered them, and they were different than what I needed. I contacted them, as I have a certain number of days to return them. I returned them as requested. It took over 1 month to get my money refunded, minus a 25% restocking fee was deducted. They claimed I ordered the wrong parts. What do their staff members do? They never checked to make sure they were the correct part numbers. I will never do business here again.
These guys are awesome!
These guys are awesome! The response time is great with a picture of the part I am looking for to verify it's what I am looking for before it ships. I had a complaint on an order and they responded within minutes of emailing them, working fast to resolve my complaint even though it turned out unfounded. They are thorough in helping me locate the parts I need to complete the job and their pricing is better than any of my local distributors. A quick E-mail, text, or phone call and my parts are on their way and arriving in a reasonable timeframe. Only problem I have had is they can not provide me with part numbers to confirm parts currently installed are correct. Overall I would definitely recommend this company for parts needs.
Ordered a part during business hours on a Saturday 2/19/2022 on a part listed as being "in stock
Ordered a part during business hours on a Saturday 2/19/2022 on a part listed as being "in stock". Received an email receipt same date and notified I would receive another upon shipment of item which according to the website would be 1-4 days. On Tuesday 2/22/2022 received an email from a customer service rep. "Emanuela K." from their Parts Dept. She advised that they no longer offer the product at the price I paid but will need to charge me an additional $40.00. They wanted me to respond to make sure it was ok. Of course I said no and cancelled my order. They stated it would take several days to show back up on my card. It hasn't yet but this only happened yesterday. This is a bait and switch type site that does not honor what they claim to.
Lift Parts Warehouse Complaints 1
I ordered lift parts from Lift Parts Warehouse: *** on 09 June via their website and promptly paid via ***
I ordered lift parts from Lift Parts Warehouse: *** on 09 June via their website and promptly paid via ***. Later I was contacted by the company saying they will not honor the order and demanded an additional $15 for the part they priced at $23. I refused and asked to be refunded. Several phone calls and dozens of emails later and they still refuse to refund my money or ship my part. They actually told me to contact *** myself and look into it.
Is Lift Parts Warehouse Legit?
Lift Parts Warehouse earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lift Parts Warehouse. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lift Parts Warehouse has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Lift Parts Warehouse has claimed the domain name for liftpartswarehouse.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Liftpartswarehouse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Lift Parts Warehouse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Lift Parts Warehouse has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Lift Parts Warehouse
Overview of Lift Parts Warehouse complaint handling
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Lift Parts Warehouse Contacts
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Lift Parts Warehouse phone numbers+1 (800) 210-8170+1 (800) 210-8170Click up if you have successfully reached Lift Parts Warehouse by calling +1 (800) 210-8170 phone number 0 0 users reported that they have successfully reached Lift Parts Warehouse by calling +1 (800) 210-8170 phone number Click down if you have unsuccessfully reached Lift Parts Warehouse by calling +1 (800) 210-8170 phone number 0 0 users reported that they have UNsuccessfully reached Lift Parts Warehouse by calling +1 (800) 210-8170 phone number
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Lift Parts Warehouse emailsparts@liftpartswarehouse.com99%Confidence score: 99%
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Lift Parts Warehouse address122 1350 Burrard St, Vancouver, British Columbia, V6Z 0C2, Canada
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Lift Parts Warehouse social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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PAID FOR PARTS WITH FREE SHIPPING. THEN ALL OF A SUDDEN THEY CAN'T GET THE PARTS AND IT'S GOING TO COST MORE FOR SHIPPING FROM A DIFFERENT PLACE. DOUBLED THE PRICE OF EVERYTHING!
Ordering was easy, they had the parts I needed, and shipped them quickly!
Their website said free shipping on all orders over $650 and it listed the tires we needed as in stock for the price of $350. We purchased 2 of them. They emailed me the next day saying that it would be 2-3 months before these items would be in stock or I could pay a higher price and get them right away. I declined to pay the extra and said I would just wait. Then after that, they emailed me a $325 shipping bill. I asked them if they could honor the free shipping on all orders over $650 that was posted at the top of their website and they told me they could not. I cancelled the order. Will NEVER do business with them again.
Kudos to you and your company! We ordered an auxiliary motor at 4:30 on a Friday afternoon - and we received the motor by 10:30 on Monday morning - and our forklift was up and running by noon! You saved the day for us! A huge thank you!