Big O Tires review: customer service

I was left on hold for a substantial amount of time. I hung up and called back. The guy who answered said I must have have talked to billy who was just walking back across the street from little ceasers.

Astounded I asked if I was really left om hold while billy went to get pizza and was assured that billy did mot do this. Billy claims that he came back amd I wasnt there. I find it hard to believe that in the 5 seconds it took me to hang up and call right back that billy even had time to come back to the line and realize I was not on the line anymore. Much less have the time to have already walked actoss the street to little ceasers and come back. This is unacceptable. The phone nunber for this store location is 270-321-3002. I will most likely never repy on Big O for anything moving forward due to the terrible customer service I recieved from Billy.

Feel free to notify my by phone at [protected]
Or by email at [protected]@gmail.com

I dont expect anything to come of this again the customer service ive recieved from your company has been beyond terrible. Ive taken to social media about this matter as well