Bershkamobile case

A Jun 07, 2019
This review was posted by
a verified customer
Verified customer

we baught a mobile case from Bershka Mall of Arabia, it is sold as an 8+ cover, however after paying and while still at the store we tried it and it didnt fit, the store refused to return it or even exchange it .
The store manager was very rude to us and he kept on trying to make the cover fit, hence he broke the cover, not to mention that he was about to break my brand new iphone 8+. When he failed to put the phone, he acted like it was not his problem and there is nothing to be done. His attitude was like you can hit your head in the wall, and that it is not the store's responsibility.
We chose to buy from bershka, as it is a respectable store, however it turned out that it is a low quality service store.
If we baught it from the a guy on the street he would have been more respectful.
We paid a huge sum for a cover, expecting good quality and decent customer service, however both were trash.

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