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4.4 2864 Reviews

Bed Bath & Beyond Complaints Summary

5 Resolved
410 Unresolved
Our verdict: If considering services from Bed Bath & Beyond with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Bed Bath & Beyond reviews & complaints 426

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Newest Bed Bath & Beyond reviews & complaints

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11:57 pm EDT
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Bed Bath & Beyond My pillow guy products

I started ordering from bed bath and beyond and spend a lot of money in only 2 months. I'm boycotting this company because they took the my pillow products of the shelf out of political reason. Mike lindell is voicing his opinion and bed bath and beyond is a left wing company! How dare they! So good buy to you!
Bedia Sears from Ohio

Desired outcome: Bring the my pillow products back in to your store

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12:19 am EST

Bed Bath & Beyond NO LONGER selling Mike Lindell's products

I have been a long-time and current customer at your store. It has always been one of the first places I shop when I need housewares and gifts. However, consider me as one less customer you will ever have.

I sure hope this complaint gets to the right department. But as of today, I am done shopping at your store, receiving emails, etc. I'd like to know who the board of Bed Bath & Beyond think they are?

How DARE YOU quit selling Mike Lindell products because of his views (political no less)? This makes me so angry. I personally have never bought them but plenty of people in my family have and love them all, as clearly do so many other people. HIS products are banned because some whiny, liberal elites who make these decisions say so?

What the hell has happened to our First Amendment rights? It doesn't matter to me that he voted for Trump. What matters to me is that our CONSTITUTION takes precedence over all else and clearly doesn't anymore. You will be next in line to lose money like Facebook, Verizon, Kroger's and Kohl's. I'm not a political activist but I will not sit idly by and let this happen to a decent person doing good things. Did any of the idiots who made this decision stop to think how many people will lose their jobs or how much he donates to very worthy causes? Also where was your company when Trump needed delivery service help when COVID first hit? No where...that's where.

One of my favorite stores is no more to me. The Constitution will always come first to true Americans, which clearly you are not!

Janet King

Desired outcome: Honor the First Amendment; get his products back in your store

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11:45 pm EST

Bed Bath & Beyond Policies

I am shocked and disgusted that Bed Bath & Beyond has canceled Mike Lindell and My Pillow due to juvenile politics. Each coupon in the picture represents at least one purchase I would have made, or nearly made. You made a very poor, ill-informed, and despicable anti-American choice. I will never set foot nor mind toward this excuse for a company again.

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JKK321
, US
Jan 31, 2021 12:21 am EST

Totally agree. The First Amendment it literally being taken out of the hands of some Americans. This cannot happen.

ComplaintsBoard
R
6:42 pm EST

Bed Bath & Beyond BBB shows Anti-American true colors

No longer my favorite store. Not only did you insert your politics into your business practices, but went as far as being on the side against freedom of speech. You benefitted from this great country, then alienated half of your customers to pander to the intolerant and hateful cancel culture. You obviously have gotten too big to care. Small businesses still do, I'll spend my money there instead.

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JKK321
, US
Jan 31, 2021 12:22 am EST

Yes, it's time to focus on the little guys, whose heart and soul is this country. No One can step on the first amendment and think true Americans will support it. GOOD BYE Bed Bath & Beyond.

ComplaintsBoard
E
4:59 pm EDT

Bed Bath & Beyond My pillow

My complaint is about Bed Bath And Beyond politicizing their products. If the elite say no then you deprive people of buying what they want. You'll always be remembered for this. My pillow is a quality product. I had been forever looking for a perfect pillow. Finally I found one in my pillow. So you chose to take this option away from me.

Desired outcome: I want my comment read.

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2:27 pm EST

Bed Bath & Beyond policies

I'm more than disappointed to hear of your blatant biased political expression related to what lines you will carry or not. Leave your personal, transformed into company, opinions at home. Until that changes I will no longer be a customer of yours. I can only hope that MANY more will follow, or have. As far as I'm concerned, that game can be played on both sides of the fence. So, maybe, when your stock values decline you'll wake up and change your current political policies where your public image is concerned.

Desired outcome: I think that is clear as expressed

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12:34 pm EST

Bed Bath & Beyond My pillow

When did you become a political platform and not a retailer? As I read all these comments I could not agree more. The fact you cancelled "my pillow" product shows your bias against customers and lack of intelligent business sense. I along with thousands of others will be cancelling you as a preferred retail store to do any shopping. Your selections sucked anyway, you just happened to
Be convenient. My husbands and my kohls card has been shredded and is in the garbage. Can you hear bah... Bah... Black sheep, have you any wool. Oh no you don't the cancel culture stole it. 75 million strong will all eventually hear about this bad decision of yours.

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11:26 am EST
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Bed Bath & Beyond My Pillow products cancelled

I am sorry to hear that BBB has joined the "cancel culture" and has decided to drop My Pillow products.
Americans have the right to decide what products they want to purchase and by cancelling My Pillow products, you have made the choice to lose my business.
The many years that I have been a BBB customer, I do not recall seeing the "elites" shopping in your stores. So I hope the decision you have made politically helps your bottom line.
My Pillow products are great and Mike Lindell is a true American.

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Creativerealms
, US
Feb 06, 2021 9:26 am EST

If "cancel culture" means choosing what item to sell at a store then it has no meaning. What do you suggest? Force them to sell My Pillows? Is that freedom?

ComplaintsBoard
B
11:17 pm EST

Bed Bath & Beyond My Pillow/Mike Lindell product removal political driven

I am so disappointed with Bed Bath and Beyond with their actions of dropping Mike Lindell's My Pillow products. I am convinced that this is completely political, prejudice and unjust. I have been a customer with Bed Bath and Beyond for 15 years, shopping there weekly. I have resolved to never shop at Bed Bath and Beyond again. You may not care about the loss of my business but multiply me by the same minded people across the country and a loss will be felt.

Farewell,
Elaine

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10:39 pm EST
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Bed Bath & Beyond Canceling My Pillow

I am saddened to see yet another spineless business succumb to the cancel culture. The decision to remove Mike Lindell's My Pillow products from your shelves under the guise of "lagging sales" during the same time as the Dominion lawsuit seems a bit coincidental. Do you think 75 million Americans are that ignorant to believe in your "reasons" to cancel My Pillow?

I too have adopted the cancel culture, as it seems contagious and effective. I've canceled Facebook, Twitter, Amazon, google and Bed Bath and Beyond is next on my cancel list. I will not purchase from your stores again. I am a God loving, truth seeking, hard working American. I will not give one more dime of my hard earned money to a corporation trying to cancel a man's livelihood because of his religious and or political beliefs.

Conservatives are fed up with being censored for seeking truth and justice. We will voice our concerns one way or the other. Perhaps affecting your bottom line is only way for you to hear us.

God bless America!

Signed,
Your Lost Customer

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11:53 am EST
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Bed Bath & Beyond Discontinuation of My Pillow Products

I have been a loyal customer for many years, but will no longer shop at Bed Bath and Beyond due to it taking a political stance and no longer carrying My Pillow Products.

If you want to be an equitable company, you need to cater to ALL of your customers and not just follow the political "feelings" of your Board and your DESIRED customers!

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3:14 pm EST

Bed Bath & Beyond My Pillow

I will no longer support your business. This used to be a free country with freedom of speech, but you have taken Mike Lindell products out of your stores which is wrong on so many levels. He is a good man, and was standing up for what he believes in. What is the problem with that? We need to teach our children to do the same, and this is why I am writing this because I'm teaching my children to also take their business elsewhere. I will take my business elsewhere.

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2:59 pm EST

Bed Bath & Beyond The entire corporation

What gives you the right to decide what Americans can think and who we can vote for. If My Pillow is a poor product, it will fail without your dictating that we're not allowed to purchase it. This is a free country, with free thought. This is a country that is supposed to have elections that vote for people that represent the people. We should not be governed by large corporations, Big Tech, and Wall street. I will avoid shopping here and with any company you're affiliated. Your weakness in cowering to bullies is disgusting.

Desired outcome: Stay out of politics

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7:04 am EST

Bed Bath & Beyond Your cancellation of my pillow products

You are part of our country's cancel culture due to your decision not to carry the My Pillow products from the fine American patriot, Mike Lindell. He is an American rags to riches success story, and you should be ashamed for discontinuing his company's products due to his support of Donald Trump. Have you lost your minds there in the Bed Bath and Beyond C-suite? I will never spend another dollar at your stores until you reverse this horrible decision. May your stock plunge and your company go belly up for your CCP communist tactics.

Desired outcome: Cease operation

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9:35 pm EST

Bed Bath & Beyond Free speech/my pillow

Difficult for me to understand the thinking of your management and board of directors in succumbing to a tiny minority of angry hate mongers. As a home goods company you must understand that the majority of you customers oppose such anti american positions such as freedom of religion, and speech and thought. Attempting to punish an individual for their beliefs is akin to nazi germany attitude in anti semitism, closing universities, burning books, and of course much worse. The parallel is clear. Fortunately for you other freedom loving americans have died so you can exercise your freedom. However, there are consequences to every action. Your decreased sales, diminished profits, and decreased stock value will be your consequence. As a previous patron, consumer, and stockholder I find your actions pitiful. The boycott is now spreading rapidly. Sorry to see your hard working american employees suffer from bad leadership.

Desired outcome: appologize

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4:51 pm EST

Bed Bath & Beyond My pillow

Just wanted to let you know that my shopping days at bed bath and beyond are coming to a close. I will not support a company who wants the freedom to have an open store but denies the freedom of my pillow guy to sell his product. We are not a communist country yet but we are heading in that direction and all that censorship will not end well for any of us. President Trump was one of the best presidents this country has ever had - over seventy-five million honest voters get that - within seconds of the election being stolen from him (documented proof), the new socialist administration began their systematic destruction of all the good he did, resulting with thousands losing their jobs and we are only one week in. I am sad and I am angry at the decision you are making - I love your store but I am done. God bless donald trump, god bless mike lindell and please, god, help the united states of america.

Desired outcome: Put Mike Lindell's products back on your shelves

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4:49 pm EST

Bed Bath & Beyond Removal of product

You have chosen to drop The My Pillow product from your stores. Since you are now deciding that what you sell is based on someone's political beliefs, and that Freedom of Speech is somehow not appropriate anymore, we have decided to join a cancel culture that eliminates businesses with those beliefs.
We will never shop in any of your stores again and will do our best to encourage others to do likewise. My hope is that your business will go down the toilet along with anyone else who is trying to take away our freedoms.
We will not go away. You have been cancelled!

Desired outcome: You go out of business

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4:44 pm EST
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Bed Bath & Beyond removal of My Pillow mark Lindell products

It is very sad that Bed Bath &Beyond will fall to the pressure of removing My Pillow products from the stores just because of Mr. Lindell's political views. I thought we live in a free country were you decide who you vote for. Don't forget those 80 million American citizens that have been supporting this store for a very long time. Talk about being fair? As for myself and my family we will never set foot in any of the Bed Bath & Beyond stores.

Desired outcome: Bringg My Pillow products back to the store

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R
4:10 pm EST

Bed Bath & Beyond Discontinue of MyPillow Product

To the board of BBB, you have crossed the line. Your decision to discontinue MyPillow products and your attempt to silence Mike Lindell is the wrong decision. I have been a long time customer and due to your [censored]ic decision I am unsubscribing and ending my account with BBB. I will no longer remain silent on these matters and do not support the silencing of anyone's freedom of speech and I especially do not appreciate Christian companies being targeted. Mr. Lindell probably does more good for his community, than you company has done in it's existence. Clearly you have not learned from other companies that "Get woke and go BROKE", but you will now know that your political agenda is not shared nor welcomed.

Desired outcome: Bring back MyPillow products

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4:59 pm EST

Bed Bath & Beyond My Pillow

I would like You to know that I will no longer be shopping at your store. The fact that you will stop carrying my Pillow just punish someone for their political affiliations and choice it's completely scary and upsetting to me. I really hope you change this, your decision to join this cancel culture ideology is quite disappointing.

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Bed Bath & Beyond Customer Reviews Overview

Bed Bath & Beyond is a retail chain offering a wide array of home goods. They specialize in products for bedrooms, bathrooms, kitchens, and dining rooms. Their inventory includes bedding, bath towels, cookware, small appliances, and home decor. Additionally, the company provides services like a wedding registry, where couples can select items for their new home. Customers can shop in-store or online, with options for shipping or in-store pickup. Bed Bath & Beyond aims to cater to the needs of homeowners looking to furnish or update their living spaces.

Bed Bath & Beyond In-depth Review

Website Design and User Experience: The website design of Bed Bath & Beyond is clean and user-friendly. The layout is intuitive, making it easy to navigate and find what you're looking for. The search function is efficient and provides accurate results, saving time for users. The overall user experience is smooth and enjoyable.

Product Range and Variety: Bed Bath & Beyond offers an extensive range of products for every room in your home. From kitchen appliances to bedding, furniture to bathroom essentials, they have it all. The variety of brands and styles available ensures that customers can find exactly what they need to suit their preferences and budget.

Pricing and Value for Money: While some items at Bed Bath & Beyond may be priced slightly higher compared to other retailers, the quality and value for money make up for it. The store frequently offers discounts, promotions, and coupons, allowing customers to save on their purchases. The competitive pricing combined with the quality of products makes it worth the investment.

Customer Service and Support: Bed Bath & Beyond excels in providing excellent customer service and support. Their knowledgeable and friendly staff is always ready to assist customers with any queries or concerns. They go above and beyond to ensure customer satisfaction, making the shopping experience pleasant and hassle-free.

Shipping and Delivery: Bed Bath & Beyond offers reliable and timely shipping and delivery services. They provide various shipping options, including standard, expedited, and same-day delivery, giving customers flexibility based on their needs. The tracking system allows customers to monitor their orders, ensuring transparency and peace of mind.

Return Policy and Refunds: Bed Bath & Beyond has a generous return policy, allowing customers to return or exchange items within a reasonable timeframe. They make the process simple and hassle-free, providing refunds or store credits promptly. The customer-centric approach to returns ensures customer satisfaction and confidence in their purchases.

Online Shopping Experience: The online shopping experience at Bed Bath & Beyond is seamless and convenient. The website is responsive and optimized for both desktop and mobile devices, allowing customers to shop anytime, anywhere. The checkout process is quick, and the secure payment options provide peace of mind.

In-Store Experience: Visiting a Bed Bath & Beyond store is a delightful experience. The stores are well-organized, clean, and spacious, making it easy to browse through the wide range of products. The staff is attentive and helpful, providing personalized assistance when needed. The in-store experience adds value to the overall shopping journey.

Loyalty Program and Rewards: Bed Bath & Beyond offers a loyalty program called "Beyond+" that provides exclusive benefits to its members. The program offers perks such as free shipping, 20% off entire purchase, and access to special events and promotions. The rewards program is a great way to save money and enjoy additional benefits as a loyal customer.

Customer Reviews and Ratings: Bed Bath & Beyond values customer feedback and provides a platform for customers to share their reviews and ratings. The website features honest and helpful reviews from verified customers, allowing potential buyers to make informed decisions. The transparency in customer reviews enhances trust and credibility.

Sustainability and Ethical Practices: Bed Bath & Beyond is committed to sustainability and ethical practices. They prioritize eco-friendly products and work with suppliers who follow ethical manufacturing processes. The company's dedication to sustainability contributes to a greener future and aligns with the values of environmentally conscious customers.

Overall Rating and Recommendation: Bed Bath & Beyond is a top-notch retailer that excels in various aspects. With a user-friendly website, extensive product range, competitive pricing, excellent customer service, and convenient shopping experiences both online and in-store, they provide a well-rounded shopping experience. The loyalty program, customer reviews, and commitment to sustainability further enhance their appeal. Overall, Bed Bath & Beyond is highly recommended for those seeking quality products and exceptional customer service.

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- Summarize the main issue you have with Bed Bath & Beyond in the 'Complaint Title' section.

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- Provide detailed information about your experience with the company.
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