BecexTech.com’s earns a 1.0-star rating from 0 reviews and 9 complaints, showing that the majority of electronics consumers are dissatisfied with their purchases.
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Disappointing Warranty Experience with BecexTech.com: My OnePlus Pro 8 Screen Flickered and Now I'm Stuck with No Feedback for Weeks
I recently made a purchase at BecexTech.com and I acquired a new OnePlus Pro 8 smart phone. Everything ran smoothly for the first few weeks. However, it wasn't long before I started experiencing some issues with the screen. The problem was getting worse, and the phone was flickering seriously. I was convinced that the warranty policy would cover it, and so I filled out the necessary form for the repairs to be done as advised by the customer service representative.
Unfortunately, that was the beginning of a frustrating period for me. I hadn't heard anything from the company after sending in the device, even after waiting for a couple of weeks. So I picked up my phone to call them and learn what was going on. The representative told me they were waiting for a spare part from China and that it would take a little bit longer.
As the days went on, the wait became unbearable as I wasn't receiving any feedback on the repairs. I called back after another three weeks had passed, yet my phone hadn't been fixed, they couldn't fix it, and there's nothing they could do. Contacting Becextech about this issue three weeks ago had been unsuccessful, and I'm still awaiting their response.
Unfortunately, it didn't end there. I tried calling their Australian phone number, but it was unreachable. It was difficult to bear because I had spent almost $1000 on this phone. I am left to wonder if there's any chance of a replacement. I would feel terrible if my investment cannot be repaired or replaced, and I hope BecexTech.com can rectify this issue.
Review: My Experience with BecexTech.com's Customer Service and Return Policy
I wanted to share my recent experience with BecexTech.com and their customer service. I had bought a shiny new One Plus 8 Pro and was really excited to upgrade from my old Samsung phone. However, I ran into some issues with transferring data from my old phone despite trying many different options multiple times. To make matters worse, I noticed that the network kept dropping whenever I tried to switch from my old phone to the new one.
Feeling frustrated, I decided to request a return the very next day. Unfortunately, I was told that there would be a 15% restocking fee and I wouldn't receive a refund for the postage that I had paid. I had spent a total of $1200 on the phone and an additional $73 on postage, but my refund was only for $1019.15 after the restocking fee had been deducted. This meant that I had lost out on a substantial amount of money, a total of $254, which I found to be a huge disappointment.
While I understand that there may be some charges associated with processing a return, I felt that the restocking fee was quite steep and would have appreciated some more transparency regarding the refund process. It's important for customers to feel confident in their purchases and know that they can rely on the support of the company they are buying from.
Overall, my experience with BecexTech.com was not as positive as I had hoped, but I remain hopeful that they will continue to improve their customer service practices.
Disappointing Experience with becextech.com - Poor Packaging and Unhelpful Customer Service
I got this camera lens as a present from my friend and I was excited to try it out. But when it arrived, I was so disappointed as it looked like it had been through a war! The lens itself was crushed and it was clear the damage was done during transport. Instead of protecting it properly, becextech just wrapped a thin sheet of bubble wrap around the manufacturer box and put it in a plastic shipping bag. And to add insult to injury, they sent it all the way from Hong Kong, even though I thought it was coming from inside the USA. Who ships a delicate, super expensive, $1500 piece of electronics in a flimsy plastic bag?
I reached out to them to get my money back and they were extremely unhelpful. They just blamed the delivery company and said it wasn't their fault. They told me that I should file a complaint with the shipping company instead of addressing my issue. I couldn't believe it! They were unwilling to take any responsibility!
Overall, I had a bad experience with becextech.com. They didn't package the product properly and they weren't willing to be accountable for their mistakes. It's too bad, as I really wanted to like their site, but it's clear they don't care about their customers' satisfaction. I definitely wouldn't recommend buying anything from them.
Is BecexTech.com Legit?
BecexTech.com earns a trustworthiness rating of 51%
Think twice and be always careful when sharing sensitive information.
Becextech.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Becextech.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for BecexTech.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- The website belonging to BecexTech.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Beware of BecexTech.com - Terrible Customer Service and No Accountability
I recently made a purchase on BecexTech.com for a new phone. However, when I received the package, I was surprised to find out that they had sent me the wrong one! I immediately knew that I had to reach out to their customer service department to rectify the issue.
I composed an email to them, explaining the situation and asking for their help to get the correct phone delivered to me. They responded to my email rather quickly, however they asked for multiple items of information, including the weight of the package that I had received. Luckily, I had access to a scale from my previous experience with Stamps.com, so I sent them the weight of the package immediately.
Despite providing them with all of the information they asked for, they kept insisting that the package I received did not match their records, by a difference of 200 grams! I was frustrated because I knew that I had done nothing wrong, and they were not taking responsibility for their error.
I tried to push the matter by adding the shipping label information to my email and pointed out that it matched the weight of the package that I received. However, they still refused to issue a refund or send me a return label, which only added to my dissatisfaction.
To make matters worse, they even threatened to "alert the authorities" on me, which was ridiculous in my opinion, considering their mistake was the root cause of the issue.
In the end, my experience with BecexTech.com was terrible. I wanted to be a satisfied customer, but instead, I was met with a lack of customer service and a complete disregard for my needs. I would never order from them again, and I would advise other potential customers to take extreme caution before doing so themselves.
Beware of becextech.com: Hidden import duty charges and false delivery promises
I bought some nikon lenses from becextech.com, a company that claims to be based in Melbourne, Australia. They said that I would get my lenses within 1-3 days, which was not true. It took a long time for the delivery to arrive, and when it finally did, it came from Hong Kong! I was surprised and wary of this, but the goods I had ordered were fine and exactly what I had purchased.
However, what I didn't expect was to receive a huge import duty charge from DHL for several hundred dollars! This was never disclosed in their pricing or terms and conditions. I had to get in touch with becextech.com several times, but they never gave me a satisfactory explanation for this surprise charge.
Now, I am arguing with DHL about whether it's legitimate to buy from an "Australian" business. I must say, buyer beware! I do not recommend becextech.com. I will not use them again in the future. It was a bad experience, and I do not want anyone else to go through the same thing.
Beware of BecexTech: Shady Bait-and-Switch Tactics and Disappointing Experience
So, I had been looking for a new phone for a while and stumbled upon BecexTech.com (becextech.com). I ordered a new phone from their website, and it seemed like a great deal. But the next day, I received an email stating that the phone I bought wasn't in stock anymore. They offered me a more expensive phone (which should have been my first clue!)
I decided that I would wait until the phone was in stock again, and I thought that was the end of the story. But after five long weeks of waiting, I still hadn't received my phone. At this point, I contacted BecexTech to get an update, and that's when they told me it was "perhaps discontinued." I was baffled! How could a phone be discontinued in such a short amount of time, especially when all its variations were still being listed on their website?
As if that wasn't enough, they then suggested that I buy yet another phone, which was even more expensive. That was it, I had enough. I realized that they were trying to bait and switch me by luring me in with a low price, only to switch to a more expensive product after I had already invested my money.
I am not a fan of these shady tactics. Bait and switch are not only unethical but also illegal. So, I decided to file a complaint with ACCC to ensure that these kinds of things do not happen to other unsuspecting customers.
Overall, I'm disappointed with my experience with BecexTech and would highly recommend that you steer clear of them.
BecexTech.com Review: Decent Experience with Some Concerns Raised
My experience with BecexTech.com was pretty decent overall. When I placed my order on their website, everything seemed to be going smoothly. However, the delivery times were much longer than what was listed online. I was a bit frustrated by this, and it wasn't immediately clear that the product would be coming from overseas.
After doing some research on the company, I found that there had been quite a few disputes between BecexTech.com and their customers. Despite this, I decided to give them the benefit of the doubt and wait for my product to arrive. When it finally did, I was pleasantly surprised to find that it was in excellent condition and had been sold at a very fair price.
Although I had a good experience with this company, I was a bit nervous about doing business with them again. The New Zealand government has posted warnings about using BecexTech.com, and I can understand why. While my order worked out in the end, I would definitely be hesitant to take the risk of becoming one of the many dissatisfied customers.
Overall, I would recommend BecexTech.com if you're willing to take a chance on their delivery times and overseas sourcing. Keep in mind, though, that there have been some concerns raised about the company's business practices in the past. If you do decide to order from them, make sure to do your research and proceed with caution.
Mixed Feelings: My Experience Ordering from BecexTech.com
I recently ordered a phone from BecexTech.com for my daughter, but unfortunately, I experienced some difficulties with the shipping address. The order paper was somewhat confusing and did not clarify whether the shipping address should be the same as the billing address or different. As a result, I ended up accidentally putting the wrong shipping address, which led to a month-long delay in getting the phone to my daughter.
Despite being a bit frustrated with this issue, I must say that the pricing on the website was quite reasonable and that's why I chose to order from it in the first place. However, as a concerned parent, I couldn't help but worry about my daughter being without a phone for so long. She was very scared and anxious about not being able to contact anyone, especially her father. I wish BecexTech could have been more understanding and accommodating when I asked them to change the shipping address. After all, I was paying through PayPal, which confirmed my identity.
Overall, I have mixed feelings about this experience. While I appreciate the competitive pricing offered by BecexTech, I was disappointed with the shipping issues and lack of customer support. It made me question whether or not it's worth taking the risk and ordering from this website again, or if I should simply pay more and buy from an established store. BecexTech.com definitely needs to improve their customer service and streamline their shipping process to avoid such unnecessary delays in the future.
Review of Samsung Galaxy Note 20 Ultra 256GB 12GB RAM 5G Smartphone from Becextech.com
I was so excited to purchase my new Samsung Galaxy Note 20 Ultra 256GB 12GB RAM 5G LTE Smartphone Mystic Bronze from Becextech.com on November 29, 2020. However, I have had some issues trying to get this phone registered with the ATT network. Even after multiple attempts, I have been unable to register my IMEI number with either of them.
Despite these registration difficulties, the phone seems to be working fine on their network. It's 5G capable, which is pretty impressive. Recently, ATT made some changes to their network, and they stopped supporting 3G. As a result, they now require 4G or 5G capable phones. Surprisingly, my phone kept working even after these changes. However, ATT claims that this phone is not compatible with their 5G network.
I am still a bit uncertain if I can transfer my files and photos to the ATT cloud. This issue caused me some inconvenience, and it was frustrating.
To all the tech enthusiasts out there, if you are considering purchasing a phone from an overseas seller, make sure it is compatible with your network. It's an important aspect that we sometimes overlook and end up having trouble with it. All in all, the phone works on the ATT network, even though it's not fully compatible with their 5G network, which is a bit disappointing. Nevertheless, I am happy with my purchase!
Overview of BecexTech.com complaint handling
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BecexTech.com Contacts
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BecexTech.com phone numbers+1 (650) 396-4012+1 (650) 396-4012Click up if you have successfully reached BecexTech.com by calling +1 (650) 396-4012 phone number 0 0 users reported that they have successfully reached BecexTech.com by calling +1 (650) 396-4012 phone number Click down if you have unsuccessfully reached BecexTech.com by calling +1 (650) 396-4012 phone number 0 0 users reported that they have UNsuccessfully reached BecexTech.com by calling +1 (650) 396-4012 phone number
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BecexTech.com social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025





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