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iKeyless Customer Care Service

iKeyless, LLC.

828 East Market Street
Louisville
Kentucky
United States - 40206

Customer Support Phone Numbers

Fax:
+1 866 529 4990 0 0
Work days:
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
 

iKeyless Complaints & Reviews

iKeyless / Transponder key replacement & keyless remote entry replacement

Yo
yoadrn on Dec 27, 2016
I purchased 2 fobs and 1 transponder key the price was reasonable and it was "guaranteed" to work, since I paid more for the "EOM" parts. I also paid 49.99 for the transponder key to be cut as I live in a rural area and getting a locksmith to me would be very difficult. I was told it would...

iKeyless / Order never arrived

Je
Jeff on Oct 5, 2016
I've ordered a replacement batteries from iKeyless website and paid for the same day delivery, needed them as soon as possible. That day nothing arrived and they did not reply to my messages and when I called no one picked up the phone. Next day I called again and someone finally answered...

Ikeyless.com / Key fob

Re
Reviewer48225 on Feb 26, 2016
Same old same old here. Bought what appeared to be a new key fob for my Mazda. Turned out it was used. Took the key to the dealer and they stated that there was no chip in it so it could not be programmed. I set a return up and they expected me to pay for the return shipping. I had fight...

Ikeyless.com / iKeyless Key Finder

Re
Reviewer96979 on Feb 2, 2016
I place an order of three key finders on 1/22/2016 # web order 709727 and receive the product inmedietly.After trying them notice that the sound providing from them is not loud enough to be heard from a few feets.I changed the battery, but steel cant heard it from a few feets away .I am...

iKeyless / Entry remote - broken

Je
Jeff Wilson on Sep 24, 2015
Its used and broken! Really, no better than the one I lost. $60--only $20 more for a new one from the dealer and they would have programmed it for me! They should have at least said I was getting a used one. Now I can't use it because they did not include any programming instructions. I'm...

iKeyless / Never Received Product

Ma
magicjuan on Mar 13, 2014
I order a key remote on 03/03/14 and received a email confirmation with order and tracking information on 03/04/14. that I should receive order within 2-5 business days.. Fast Forward to 03/13/14. Still have not received product and tracking information shows no shipping information...

Ikeyless.com / Do not buy from these guys, a lot of heartache and expense

Gl
Gleinek on Jan 17, 2013
Ordered a switchblade for my Honda Civic SI to replace my secondary key. The Live Chat was no help to get the right key sent over. The instructions for installation were illegible and horribly laid out. My specific car model wasn't even in them, and the instructions for the other...

iKeyless / Scam/ rip off

Ms
ms_warner on Jan 9, 2013
I placed the order over three weeks ago. I have made over five calls and emails. I received no email stating that anything was backordered. The customer service is very rude and neglectful. Everything is always somebody else's problem. I'm still waiting for my full refund! I will...

Ikeyless.com / They really should at least tell you up front if you are buying a used item

Ve
Venya on Dec 25, 2012
Beware...they will send you a dirty, used keyfob and then tell you it is in their terms and services that they reserve the right and that all items sold may be new or used...no way of knowing. The customer service rep I spoke to today even admitted that this practice was not fair. They...

Ikeyless.com / It's been 17 days, still waiting

Ko
Kolmaze on Nov 27, 2012
Their "Same day shipping" means, "We'll ship it on the same day that we decide to ship your order." I ordered a remote on 11/09. It's been 17 days, still waiting...

Ikeyless.com / Got my remote for my jeep and it's USED

Co
Compone on Nov 21, 2012
Got my remote for my jeep and it's USED!!! it doesn't say that anywhere on their home page until you look on their terms & conditions which is BS!! i just hope it works now - before buying look around at other websites and make sure what you're buying is a new or used product!!

iKeyless / bad product

Da
david044 on Jul 9, 2012
i bought 2 keys and 2 remotes for a 2004 altima took keys to dealership and they cut and tried to program.i was told that they were wrong keys.ikeyless gave the run around and told me the dealership just didnt know how to program them.i purchased one there and it worked great.i programed...

iKeyless / Rip off company

Jo
John and Nancy on Apr 30, 2012
I purchased 2 Lexus keys and when I received them they were uncut which was OK BUT after calling every Lock Smith within 200 miles I was unable to locate one that will cut the keys. Finally I called Lexus and they said they would cut them for FREE but I would have to pay to have them...

Ikeyless.com / Key less remotes

Mo
monaghanboyz on Dec 27, 2011
Ordered 2 remote key fobs to replace worn out factory equipment. They were very good about collecting the payment quickly but the items sent were VERY used even though there was nothing about buying used parts on the website. The directions enclosed with the remotes were copies of a Ford...

Ikeyless.com / deceptive sales practices

Ca
callmeditch on Nov 24, 2011
I purchased a keyless remote for my car from the ikeyless.com website. I was surprised to fund that the remote was very used, given there was no mention on their website that the product was used. This is a very deceptive sales practice. Do not purchase anything from this company.

Ikeyless.com / The keyblade I ordered was ok technically, but obviously used

Mi
Minees on Nov 23, 2011
The keyblade I ordered was ok technically, but obviously used. The blade itself is slightly damaged on the sides. I have been trying through email and phone for several days to order a replacement key blade I have not gotten any response (order #208316). So far I feel like I got scammed.

Ikeyless.com / damaged product

Me
mechevar on Nov 22, 2011
Ordered a keyblade that was obviously used (order #208316). Tried to contact via email and phone and got no response when I tried to order a replacement, not even a refund. Hopefully something happens, but as of now, I feel as though I got ripped off

iKeyless / Shipping and communication

Cl
clk09 on Nov 10, 2011
I ordered a keyless entry remote and like the site said I expected the item to be there in about a week because I ordered it on a Saturday. Two weeks went by and no package, I called the company and only received a recording to leave a message. After that I opened up a “ticket”...

Ikeyless.com / These people are crooks

Po
Pooldayke on Oct 29, 2011
These people are crooks. I called after reading terrible reviews first thing monday after a sunday night purchase. I was told that my order was canceled and that I would get a refund by end of business on monday 10/24/11 Called on Wednesday 10/26/11 talked to Jason who sent me a...

iKeyless / no refund

Ju
justmemaryc on Oct 28, 2011
These people are crooks. I called after reading terrible reviews first thing monday after a sunday night purchase. I was told that my order was canceled and that I would get a refund by end of business on monday 10/24/11 Called on Wednesday 10/26/11 talked to Jason who sent me a...

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