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Beaches Air Conditioning and Heating

Beaches Air Conditioning and Heating review: Business ethics

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1:22 pm EDT
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Given the numerous negative comments and complaints about this company on various social media platforms over the years, expressing another unfavorable opinion shouldn't be seen as problematic. It appears that nobody is holding them accountable, and perhaps only some form of divine intervention will eventually do so.

In my experience, they made three visits, each time recommending adding refrigerant at an exorbitant rate of $130 per pound. Despite these attempts, the air conditioner continued to leak within a few days, and they kept insisting on additional charges to fix it, without any guarantee of success.

Since initiating a service request with the AHS warranty company 30 days ago, I've already spent close to $1,000, and my air conditioner is still malfunctioning. The most frustrating part is that I don't see any resolution in sight. The company might have a cost control contract with the warranty company, receiving a lump sum upfront and leaving cost control entirely to themselves. However, continually overcharging customers without delivering a lasting solution is truly shameful.

Unfortunately, I made the unfortunate choice of selecting AHS as my warranty company and this company as the contractor. I'd rather pay my own local contractors to replace the coil within two days than go through this ordeal again. Besides, the warranty company only covers a small portion of the replacement cost anyway. So, I strongly advise against using Beaches Air, and you may want to reconsider your choice of a warranty company altogether.

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