BC Tires & Auto Repair

I went to BC Tire*** auto repair in Aldergrove on July 26th/2022 'cause my car was idling rough when I was stopped and vehicle was in drive. I told them that I had recently changed the spark plugs and wondered if they had been installed right. They said they would inspect to determine the problem with idling. They charged me one hour repair plus shop supplies of 12.00. But when I drove home, my vehicle was doing the same thing. I contacted the business twice now and asked for an explanation of what they did to my car or what was inspected, as the invoice only describes the problem I complained of, and says nothing wrong with vehicle. I booked an appointment with another repair shop to inspect and/or resolve this issue now. I would like to know what they inspected, and what I was charged for or have the monies returned.

I went to BC Tires & Auto Repair on May 24, 2022 for a "safety inspection" for my motorhome. The owner said I needed to replace all 6 tires and something else. I paid $3640 for the service, but that's not why I'm complaining. When I picked up my motorhome on May 26, I saw that the awning fabric was torn. It looked like it got caught on a door or gate frame. The tears were from moving forward and backward. The manager said he didn't know if it was their fault or not and that I had to talk to the owner or the "camera man" to check the footage. But the owner was sick and the camera man wasn't there. The manager said they would get back to me, but they never did. I've been going to this shop for over 10 years and spent thousands of dollars, but they couldn't even admit what they did. I filed a claim with ***, but they refused to provide footage to prove their innocence. *** said they didn't have to. I'm out at least $1000 to repair the awning. It's not fair. I trusted them to do a good job, but they didn't.