BB&T — loss mitigation
I recently applied for loss mitigation assistance. I applied in April and finally received an answer in September. I don't qualify and I need to sell my home. My Processor's was Kevin Smith and Tericka Wilson. Tericka left on medical leave I had to deal with Kevin who proceeded to tell me that Tericka didn't know what she wa s doing. I spoke with his manager Tarena Cloud. She was just a rude as kevin. they both told me to sell my home. I was looking for a realtor because I received a letter from BB&T telling me they will give me money for selling my home. I ran across his name on this website http://www.kw.com/kw/agent/kevinsmithhomes. I called and asked another representive and they said that he use to be a realtor but no longer active. I checked with the company and he is still practicing. Is this why BB&T wouldn't help me?
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