Installer began construction on July 11, 2016.Installer forgot to connect water pipes, proceeding to flood two levels of my home.Bathfitters narrowed scope of repaired.Plumber came 8 days later.When my insurer, Intact, failed to help with repairer, Mr Rafuse from bathfitters failed to help as well.Lifetime guarantee as advertised by Bathfitters is false.This company like Intact insurance does not provide good recovery to a wronged customer.Between the two it took 10 months to get home back in order.