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PoolsInc.com / Pools Etc

PoolsInc.com / Pools Etc

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2 3 complaints
1 resolved 2 unresolved

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PoolsInc.com / Pools Etc reviews & complaints

PoolsInc.com / Pools Etc complaints 3

PoolsInc.com / Pools Etc - pool liner

I purchased a inground pool liner from pools.inc/recdiscount.com, when I installed the liner, it was too small. I contacted Larry weinberg whom I
ordered it from and he said the can order another for 50% discount. I replied that it was Latham(pool manufacturer) who did no make it correctly. I gave then the exact dimentions from my previous install, however, the did not use it and made a generic 18 x36 pool liner.

They are not trying to remedy this order for 1175$.

Thank you

Louis

Desired outcome: my return of my purchase for 1175$

PoolsInc.com / Pools Etc - No refund on cancelled pool order

I ordered a pool in May of 2020 for $3500. and never received it. In July 2020 I cancelled the order and have never received a refund. I have been calling Shawn ever since repeatedly and all I ever get is excuses. They must plan on stealing my money like they have done to countless others over the years that have never gotten their refunds either. This is robbery and yet the law has never caught up with them. Read some of the reviews going back several years and you will see the same old story. The company (Pools Inc) has recently moved to 25 Walpole Park S., Suite 5, Walpole, MA 02081 Phone [protected] Shawn is still the Mgr. here. Their old address was 200 Stonewall Blvd., Wrentham, MA 02093
Bob O

Desired outcome: To get My refund due me.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoolsInc.com / Pools Etc - Fraud

I ordered a winter pool cover September 21, 2013 and have not received it. I've called and spoke with someone named Shawn at least a half dozen times and kept being told their supplier is shipping...

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