CB Bath and Body Bath & Body Works Direct Complaints #2-21

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: Wallflowers plug in unit

Julie Cox of Colorado Springs, US

Nov 19, 2023 6:55 pm UTC

Verified customer

I purchased a cute Fall CornPlug In and a Fall Leaf night light plug in. Both have leaked. The corn plug in leaked down my wall and onto my baseboards staining the white baseboard. The Fall Leaf night light plug in is in my kitchen plugged in above my counter top. I have to keep wiping the dripping oil off the counter. On both plug ins the oil refill has to be cha often because it is wasting it when it drips down. The refills are expensive and so are the Wall Flower plug in units. Very disappointed in this lame product!

Claimed loss: Two plug ins and two refills wasted by dripping. My white stained baseboard.

Desired outcome: Would like free refill of oil refill , two new Wallflower units and a new 5 foot wood baseboard.

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Bath & Body Works Direct phone numbers

+1 (800) 756-5005

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+1 (800) 395-1001

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+1 (800) 531-4504

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customercare@bathandbodyworks.com

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95 West Main Street, New Albany, Ohio, 43054, United States

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