Bath & Body Works Directshipping and package

M Nov 16, 2018

My granddaughter, Alexis, ordered your products online. She is currently serving in the Navy in Japan. She will be coming home on December 17th for a 6 day leave and asked me to hold this package for her.

When the package arrived it was seriously dented and I opened it to make sure that none of the products were damaged. When I opened the box half of the items were every which way in the box with the tops off of them. There was no stability to keep the items from moving around. It looked like the employee who packaged the items just threw them in the box and taped it up. None of the items were damaged luckily just thrown around like garbage.

Wow, this young lady is over in Japan protecting our country and gets treated like this.
I will let her know when she comes home about your shipping and packaging methods.

Order # [protected] Package ID [protected]
I am her grandmother and my email is [protected]@comcast.net

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