CB Bath and Body Bath & Body Works Direct Complaints #2-21

Bath & Body Works Direct Reviews and Complaints

Bath & Body Works Direct review: Discontinued product

Letha Mitchell of Auburn, US

Sep 30, 2023 11:24 am UTC

Verified customer

I’d like to know who the “GENIUS” was that decided to “DISCONTINUE” one of yr most POPULAR and FAVORITE products “SEA ISLAND COTTON”?. I feel that this is yr cleanest and freshest products ever! The scent isn’t overwhelming or all fruity or flowery like some of yr other products. Sea island cotton can be worn by a child to a grandmother. I’ve always used it as a base scent for different perfumes that I mix & match it with as it’s my signature fragrance! I do NOT want to smell like someone else; which is why I chose it as a base scent. No other parfumerie, are able to match that scent. I make “EVERYONE” that I know; purchase it for me as a gift(s). Why: bc, I’m NOT Allergic to it, 2: I LOVE the scent. There aren’t many of yr fragrances that I’m obsessed over. So, pls pls. BRING IT BACK; bc, my Stock supply’s are running low, I’ve only 2 bottles left!?. My BFF and I both left yr store empty handed and refused to buy anything after we found out that SEA ISLAND COTTON had been discontinued!?‍♀️?

Desired outcome: Bring back my favorite scent â€œSEA ISLAND COTTON or send me EVERYTHING that you have left!

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Bath & Body Works Direct phone numbers

+1 (800) 756-5005

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Online Customer Care

+1 (800) 395-1001

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+1 (800) 531-4504

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Bath & Body Works Direct emails

customercare@bathandbodyworks.com

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Bath & Body Works Direct address

95 West Main Street, New Albany, Ohio, 43054, United States

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