Bagger BagsPoorly manufactured daymaker headlight

1
This review was posted by
a verified customer
Verified customer
Review updated:

I ordered a Daymaker Headlight for my 2012 HD Road Glide for Baggerbags. When I received the product, it was in a beat up, torn, bubble wrapped package. I opened up the package to find the light for a was poorly constructed & defected. The dual lights were mounted unevenly, the fiberglass mold which housed the lights was misshaped & cracked, 2 out of the 8 mounting studs were broken and 2 out of the 6 pieces on hardware that mounts the light to housing were stripped. I just spent $430 for this product & it looks like a 2 old year child manufactured it. I Contacted baggerbags with my compliant. I could not get ahold of a representative on the phone, only via email. The representative tried to convince me to exchange it for a different part & fought not to refund me. I sent the Part back to Baggerbags for a complete refund. Its been over a month & still no refund. They wont respond to my emails or voicemails. So, I guess Im out $500, Thanks Baggerbags!!!

Poorly manufactured daymaker headlight
Poorly manufactured daymaker headlight
Poorly manufactured daymaker headlight
Poorly manufactured daymaker headlight

Responses

  • Bi
    Bikeboy. Mar 05, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Ordered my headlight last month sit here wondering no communication was 300 dollars first time ordering here and will be the last

    0 Votes
  • Te
    Terry Beech Mar 29, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I ordered my daymaker headlight over 2 months ago and so far the only way I know the order went through was that they charged my credit card. They do not reply to emails. I have called about 20 times in the last 2 months only to get them to answer twice. Left message but never got a call back.
    Both times that I talked to him he said it would ship out the next day or two. The last time I talked to him was about 2 weeks ago. I still got nothing.
    Both excuses were different on why it was held up... I believe he has NO intention of sending my headlight.
    After doing some investigating, I have never dealt with a company that had so many complaints. Sounds like they just ignore you until you go away.

    -1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.